Technical Implementation Consultant
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København
Ready to join the next big Danish B2B SaaS company? We are ramping up our Delivery & Support team with a full-time consultant with a special focus on Azure, Exchange and virtualization.
About the position
As a part of our Delivery & Support team your primary tasks would be to deliver, operate and support our Email signature solution.
We already have a skilled team consisting of 19 full time consultants and technical supporters, but with this position we aim to strengthen our team with one more dedicated resource specializing in our Email signature solution for Exchange online and Azure.
Our team is often relying on assistance from our engineering team to deliver our solution, and we would like to be able to handle all tasks related to delivery, operation and support of the solution internally on our team.
Communication and support are handled via screen sharing and email. As part of the team, you'll get to know every aspect of the Templafy solution - from our value proposition for businesses, to technical aspects of the solution’s architecture, configuration and implementation process.
Our team works very closely with our Account Executives and we play a big role in assisting them as part of technical pre-sales effort.
Daily tasks
- Implement and monitor our email signature solution on our customers’ infrastructure.
- QA on deliveries before they are sent to customers.
- Assist our Account Executives on technical meetings and test installations as part of the sales process.
- Build user guides and troubleshooting checklists to support our customers.
- Assist our Support team in troubleshooting and testing when needed.
- Update documentation on our support site as new features are released and the solution evolves.
- Assist other implementation consultants when conducting technical briefs and executive meetings with customers.
About you
We expect you to have a solid technical background and a very good general knowledge about IT. In particular you are knowledgeable about or have previous experience with Azure, Exchange online and ideally Kubernetes or virtualization frameworks in general. You have problem solving mindset and a drive to apply your skills in delivering new solutions and troubleshooting to find solutions. If not already knowledgeable within these areas you’d be eager to learn about Azure, Exchange online, Kubernetes and the like.
Preferably you already hold some experience from a similar position with outstanding results and you are dedicated to finding solutions to problems and deliver first class customer experience.
The job does not involve coding, but a developer background could prove very useful.
You communicate well and thrive to operate with many stakeholders ranging from client business and IT to our engineers.
You are a structured, responsible, open-minded team player who takes initiative.
Elements we expect you to excel in
- Being service minded and liking the customer facing part of the position
- Great problem-solving skills and a self-driven curiosity to find solutions
- Positive mindset and attitude
Fluency in English is a pre-requisite - other languages is a plus
Experience with following a big plus
- Have understanding for / be able to read HTML, JS, C#
- Have understanding for Azure and cloud technologies
- Have understanding and experience with Exchange online, Docker and Kubernetes is a plus.
About Templafy
Templafy is a fast-growing SaaS company with global operations, based in Copenhagen. Templafy has a growing customer base of global enterprises around the world and now is an exciting time to join our team!
We are an international company with more than 30 nationalities and offices in Copenhagen, Berlin, New York and Eindhoven. Our company language is English and most of our internal communication is handled online. You'll be working in our Copenhagen office, very close to Christianshavn metro station, where we offer a great and supportive work environment with amazing colleagues.
Technologies we use
Backend: .NET, .NET Core, C#, Web API, Entity Framework, VSTO.
Frontend: React, Redux, TypeScript, Webpack, Less.
Hosting: 100% Azure, Web Apps, Docker, Kubernetes, Terraform, Azure SQL, Azure ServiceBus,
Application Insights, Azure Data Lake, Streaming Analytics.
Benefits
- Working in a team of skilled and passionate specialists.
- Work on a product that is being used daily by millions of users.
- Competitive salary
- Family friendly environment and office hours.
- Daily lunch at a delicious Italian restaurant close to the office.
- Bi-annual company events and a Friday bar on the first Friday of every month and board game or social events after work.
All in all, at Templafy you’ll get a combination of stable working conditions, great colleagues, and genuine entrepreneurship in an equal opportunity workplace.
If you think this is you, please add a cover letter telling us why you feel this position is a good fit and why you want to join our team!
Information og data
Denne ledige stilling har jobtypen "Konsulent", og befinder sig i kategorien "Kommunikation, marketing, salg".
Arbejdsstedet er beliggende i København
Jobbet er oprettet på vores service den 20.8.2019, men kan have været deaktiveret og genaktiveret igen.
- Konsulent
- København
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