CRM Consultant
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Skanderborg
Would you like to be part of anchoring Sales Excellence and ensuring CRM as a fundamental growth enabler in a global and fast-growing B2B organization? Do you have experience within and passion for working in the intersection between business and IT, bridging business needs and technical solutions? Are you looking for a unique opportunity to be part of a global company with a clear purpose of making a difference in the world’s water and climate challenges ensuring clean water and energy to a maximum number of people?
Become a part of our Sales Process and Tools team
Kamstrup is a Danish technology company and a world leading supplier of intelligent metering solutions and services. We experience significant demand for our products, solutions, and services, where we have a strong focus on developing the most innovative and value-adding intelligent metering solutions and services for energy- and water consumption and was in 2022 awarded with the innovation prize by Dansk Industri (DI). Our ambition is to transform meter data into insights that will help utilities optimize the production and distribution of clean water and energy.
With direct reference to the Head of Sales Process and Tools in Marketing, you will become a part of an ambitious team responsible for Kamstrup’s global sales applications. We continuously strive to digitally support and enable Kamstrup’s global brand-to-order process through our digital platforms. You will work closely with marketing, sales, and service to ensure a seamless customer experience, including developing cross-functional strategies and collaborating on customer-centric initiatives and driving a CRM culture.
A job with focus on continuous improvement and development of our CRM platform
In the position as CRM Consultant, your overall area of responsibility will be to drive the development and continuous improvement of Kamstrup's CRM platform to support our interactions with customers and deliver sales excellence processes and ultimately driving business growth across our three Business Areas Water, Heat & Cooling and Electricity. You will work closely with the business and our IT team to ensure progress of prioritized deliveries to continuously accommodate the needs of the business and improve the user experience and adaptation of our Dynamics 365 Platform.
More specifically, your primary responsibilities will be to
In the job, you can expect 10-20 travel days per year.
Personality matters
We are looking for a CRM Consultant who has strong delivery management and implementation skills. Meaning, that you can take business requirements and break them down into actionable projects, features requests, and tasks through user stories, acceptance criteria, test scenarios, and Functional Design Documents.
You have a master’s degree in Business Administration, or a related field and at least 3 years of experience with a proven track record in a similar position either from a consultancy company or a larger organization. You are used to working with Microsoft tools such as Dynamics & Power Platform on a functional level e.g., D365 Sales, D365 Marketing, and Power Platform.
As a person, you naturally maintain an overview of several projects and deadlines by breaking it into achievables, and you thrive in a workday with many different tasks. You have excellent communicative and interpersonal skills and easily create strong relationships with different stakeholders across a complex organization and get energy when you consider different viewpoints and opinions to find the best solution. You have a commercial mindset which means that you consider the business value of all projects. It is natural for you to come up with new ideas and challenge the ways of working based on your up-to-date knowledge of industry trends and best practices.
Moreover, it is a requirement that you both speak and write Danish and English fluently.
We offer more than just a job
As our new CRM consultant, we offer you a challenging and versatile job in an international and innovative organization that strives every day to ensure the momentum and optimization of the world's water and energy resources. Kamstrup has a strong focus on the development of our employees, and you will be offered both professional and personal development amongst skilled specialists and Kamstrup’s sales management.
Moreover, we offer flexible working hours and numerous employee benefits at our headquarters, counting a healthy canteen, free fruit, fitness facilities, in-house dental clinic, hairdresser and a free health clinic. Moreover, we have an active employee association.
Do you want to be a part of Kamstrup?
Please submit your application by using the link below. Applications are reviewed on a continuous basis, and you can expect a response within six weeks.
The job will be located at Kamstrup's headquarters in Stilling, between Aarhus and Skanderborg.
If you have any questions about the position, please contact Head of Sales Process & Tools, Jacob Stammer Larsen on phone: +45 89 93 10 00.
About Kamstrup
Kamstrup develops, produces and sells smart energy and water meters, relating reading systems, data analysis tools and services to utilities and other users over the entire world. Through our leadership, expertise and passion for partnership, we always think forward in pursuit of a brighter energy future; one that advances the performance of every customer, whilst creating lasting value for the communities they serve. We take responsibility for the way we act and we are committed to reduce waste with the purpose of securing clean water and energy to a maximum number of people.
Kamstrup has over 1.700 employees in more than 20 countries with headquarters in Denmark. Kamstrup has a healthy economy, growth rates and a strong focus on development of technology and staff. You can read more about Kamstrup on our website and see our annual report here. You can also follow us on LinkedIn and Facebook, to be updated on latest news and vacant positions.
Become a part of our Sales Process and Tools team
Kamstrup is a Danish technology company and a world leading supplier of intelligent metering solutions and services. We experience significant demand for our products, solutions, and services, where we have a strong focus on developing the most innovative and value-adding intelligent metering solutions and services for energy- and water consumption and was in 2022 awarded with the innovation prize by Dansk Industri (DI). Our ambition is to transform meter data into insights that will help utilities optimize the production and distribution of clean water and energy.
With direct reference to the Head of Sales Process and Tools in Marketing, you will become a part of an ambitious team responsible for Kamstrup’s global sales applications. We continuously strive to digitally support and enable Kamstrup’s global brand-to-order process through our digital platforms. You will work closely with marketing, sales, and service to ensure a seamless customer experience, including developing cross-functional strategies and collaborating on customer-centric initiatives and driving a CRM culture.
A job with focus on continuous improvement and development of our CRM platform
In the position as CRM Consultant, your overall area of responsibility will be to drive the development and continuous improvement of Kamstrup's CRM platform to support our interactions with customers and deliver sales excellence processes and ultimately driving business growth across our three Business Areas Water, Heat & Cooling and Electricity. You will work closely with the business and our IT team to ensure progress of prioritized deliveries to continuously accommodate the needs of the business and improve the user experience and adaptation of our Dynamics 365 Platform.
More specifically, your primary responsibilities will be to
- Ensure an ongoing evaluation of the CRM system, identify areas of improvement and establish recommendations
- Ensure full alignment with business stakeholders and IT of projects, roadmaps and backlog
- Create guidance material and conduct ongoing superuser and end-user training
- Manage customer data and ensuring its accuracy, completeness, and security
- Maintain business process documentation, business definitions, and user guideline library
- Monitor data and process quality based on selected KPIs and report to the VP of Sales within the three Business Areas
In the job, you can expect 10-20 travel days per year.
Personality matters
We are looking for a CRM Consultant who has strong delivery management and implementation skills. Meaning, that you can take business requirements and break them down into actionable projects, features requests, and tasks through user stories, acceptance criteria, test scenarios, and Functional Design Documents.
You have a master’s degree in Business Administration, or a related field and at least 3 years of experience with a proven track record in a similar position either from a consultancy company or a larger organization. You are used to working with Microsoft tools such as Dynamics & Power Platform on a functional level e.g., D365 Sales, D365 Marketing, and Power Platform.
As a person, you naturally maintain an overview of several projects and deadlines by breaking it into achievables, and you thrive in a workday with many different tasks. You have excellent communicative and interpersonal skills and easily create strong relationships with different stakeholders across a complex organization and get energy when you consider different viewpoints and opinions to find the best solution. You have a commercial mindset which means that you consider the business value of all projects. It is natural for you to come up with new ideas and challenge the ways of working based on your up-to-date knowledge of industry trends and best practices.
Moreover, it is a requirement that you both speak and write Danish and English fluently.
We offer more than just a job
As our new CRM consultant, we offer you a challenging and versatile job in an international and innovative organization that strives every day to ensure the momentum and optimization of the world's water and energy resources. Kamstrup has a strong focus on the development of our employees, and you will be offered both professional and personal development amongst skilled specialists and Kamstrup’s sales management.
Moreover, we offer flexible working hours and numerous employee benefits at our headquarters, counting a healthy canteen, free fruit, fitness facilities, in-house dental clinic, hairdresser and a free health clinic. Moreover, we have an active employee association.
Do you want to be a part of Kamstrup?
Please submit your application by using the link below. Applications are reviewed on a continuous basis, and you can expect a response within six weeks.
The job will be located at Kamstrup's headquarters in Stilling, between Aarhus and Skanderborg.
If you have any questions about the position, please contact Head of Sales Process & Tools, Jacob Stammer Larsen on phone: +45 89 93 10 00.
About Kamstrup
Kamstrup develops, produces and sells smart energy and water meters, relating reading systems, data analysis tools and services to utilities and other users over the entire world. Through our leadership, expertise and passion for partnership, we always think forward in pursuit of a brighter energy future; one that advances the performance of every customer, whilst creating lasting value for the communities they serve. We take responsibility for the way we act and we are committed to reduce waste with the purpose of securing clean water and energy to a maximum number of people.
Kamstrup has over 1.700 employees in more than 20 countries with headquarters in Denmark. Kamstrup has a healthy economy, growth rates and a strong focus on development of technology and staff. You can read more about Kamstrup on our website and see our annual report here. You can also follow us on LinkedIn and Facebook, to be updated on latest news and vacant positions.
Information og data
Denne ledige stilling har jobtypen "Konsulent", og befinder sig i kategorien "Kommunikation, marketing, salg".
Arbejdsstedet er beliggende i Skanderborg.
Jobbet er oprettet på vores service den 13.4.2023, men kan have været deaktiveret og genaktiveret igen.
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
- Konsulent
- Skanderborg
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