User Management Specialist

Join us and kick start your career in IT! You will help us improve experience for our customers in terms of onboarding and offboard employees in their various IT systems. If you join us, you will get the opportunity to get hands on experience working with various IT systems of hundreds of different customers.

How will your typical day look like?

You will be handling user creations and terminations in various IT systems for our many customers. Such tasks could include handling user date in Active Directory, Office 365, SharePoint, Navision, Dynamics, OneDrive and more. We take pride in making sure that our customers’ users are experiencing a smooth on and offboarding. To do so, we communicate with our customers through e-mail and telephone while making sure that we operate with updated procedures to make a consistent high performance.

You will join our User Management team

You will be a part of a global team with locations in Denmark, Czech Republic, and the Philippines. Your colleagues have a close collaboration both regarding technical sparring and socializing despite of the long geographical distances. Within our small team we chat with each other daily and have 2 weekly meetings. Since User Management is a part of the department Client Services, we do also arrange monthly funny Thursdays with the other teams, and we organize workshops as well to learn more about the different IT systems that we work with every day.

About you

You are fluent in English, both spoken and written

Preferably, you have worked with user management before in systems such as Active Directory, Exchange, and Microsoft O365

As a person you:

• Are independent but you also thrive when working together in a team
• Are highly service minded towards customers and colleagues
• Have a positive mindset, focusing on making solutions
• Can answer “No Problem” to any IT challenge
• Can work with multiple tasks at once
• Like to solve repeated tasks as well as more demanding ‘out of the box’ tasks

What can we offer

• Present and competent leaders who are focusing on employee development
• A workplace where you get an opportunity to develop professionally and personally
• Good sparring and collaboration with skilled colleagues
• Work-as-an-agile service – in a collaboration with your leader we find the optimal work/life balance in terms of when to work and where

Employee benefits

• 5 weeks of holidays
• 5 sick days/year
• Flexible working hours
• iPhone and Lenovo laptop
• Cafeteria flexible spending account (18.000 CZK/year)
• Meal vouchers in amount of 100 CZK/voucher (55 CZK is covered by employer)
• Monthly pension insurance of 3%
• Company assistance towards TAX authorities
• Czech, English and Danish lessons
• Support in your professional and personal growth
• Team event every month (fun activities, snacks and drinks)
• Fresh fruits and vegetables, delicious coffee and tea and soft drinks
• Height adjustable tables
• Pool table, darts, PlayStation 4 Pro and relax zone
• Fresh, clean and modern newly renovated office extremely close to metro station Nove Butovice