Multicarrier (SCM) Customer Experience Manager
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Århus N
Looking to take up a leading role in delivering tailor-made logistics solutions for a global leader in logistics?
Then you should join Maersk and help us ensure we create a unique and superior customer experience journey for our customers. In this role you will coach, motivate and develop a high performing team via leading by example and inspiring and energizing others, in order for them to be their best.
Are you ready to get connected with a world of opportunities? Then let’s go. All the way!
At Maersk, we are pioneers in logistics. We are embarking on a bold new direction, expanding our capabilities to become a truly end-to-end logistics service provider that can deliver intelligent solutions for customers around the world.
Innovation will play a huge part in getting us there. And joining us at our office in Aarhus, we will empower you and your Customer Experience Supply Chain Management team to find new ways to take the complexity out of logistics – and make it as simple and customer-friendly as possible.
This is a great opportunity to develop in a leadership role and take your career further – and we will support you in your endeavors.
Together with your SCM team, you will be responsible for creating tailor-made logistics solutions for our customers, enabling them to outsource their logistics value chain to us.
Your job will be to coach, lead and motivate your team in our journey of becoming a truly integrated end-to-end logistics service provider with transportations solutions that moves the world for our customers.
You will amongst others be focusing on:
• Delivering an excellent customer experience
• Setting clear objectives and guide team to achieve targets and performance standards
• Attract, develop and retain talent
• Your team engagement and development
• Customer NPS
• Profit performance
We believe you posses
• Strong leadership skills with ability to motivate and engage others
• Solid operational background and understanding of supply chain management operations and strong knowledge of local logistics operations and infrastructure, competition and systems
• Strong stakeholder management
• Business acumen and ability to build strong connections with the customers
• Knowledge and relationships with key local stakeholders i.e. local supplier markets
Then you should join Maersk and help us ensure we create a unique and superior customer experience journey for our customers. In this role you will coach, motivate and develop a high performing team via leading by example and inspiring and energizing others, in order for them to be their best.
Are you ready to get connected with a world of opportunities? Then let’s go. All the way!
We offer
At Maersk, we are pioneers in logistics. We are embarking on a bold new direction, expanding our capabilities to become a truly end-to-end logistics service provider that can deliver intelligent solutions for customers around the world.
Innovation will play a huge part in getting us there. And joining us at our office in Aarhus, we will empower you and your Customer Experience Supply Chain Management team to find new ways to take the complexity out of logistics – and make it as simple and customer-friendly as possible.
This is a great opportunity to develop in a leadership role and take your career further – and we will support you in your endeavors.
Key responsibilities
Together with your SCM team, you will be responsible for creating tailor-made logistics solutions for our customers, enabling them to outsource their logistics value chain to us.
Your job will be to coach, lead and motivate your team in our journey of becoming a truly integrated end-to-end logistics service provider with transportations solutions that moves the world for our customers.
You will amongst others be focusing on:
• Delivering an excellent customer experience
• Setting clear objectives and guide team to achieve targets and performance standards
• Attract, develop and retain talent
• Your team engagement and development
• Customer NPS
• Profit performance
We are looking for
We believe you posses
• Strong leadership skills with ability to motivate and engage others
• Solid operational background and understanding of supply chain management operations and strong knowledge of local logistics operations and infrastructure, competition and systems
• Strong stakeholder management
• Business acumen and ability to build strong connections with the customers
• Knowledge and relationships with key local stakeholders i.e. local supplier markets
Information og data
Denne ledige stilling har jobtypen "Kundeservicemedarbejder", og befinder sig i kategorien "Kontor, handel og service".
Arbejdsstedet er beliggende i Århus N.
Jobbet er oprettet på vores service den 21.4.2021, men kan have været deaktiveret og genaktiveret igen.
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
- Kundeservicemedarbejder
- Århus N
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Statistik over udbudte jobs som kundeservicemedarbejdere i Århus N
Herunder ser du udviklingen i udbudte kundeservicemedarbejder i Århus N over tid. Bemærk at jobs der ikke har en bestemt geografi ikke er medtaget i tabellen. I den første kolonne ser du datoen. I den næste kolonne ser du det samlede antal kundeservicemedarbejdere.
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Statistik over udbudte kundeservicemedarbejdere i Århus N over tid
| Dato | Alle jobs som kundeservicemedarbejdere |
|---|---|
| 4. november 2024 | 2 |
| 3. november 2024 | 2 |
| 2. november 2024 | 2 |
| 1. november 2024 | 2 |
| 31. oktober 2024 | 2 |
| 30. oktober 2024 | 2 |
| 29. oktober 2024 | 2 |
| 28. oktober 2024 | 2 |
| 27. oktober 2024 | 2 |
| 26. oktober 2024 | 2 |
| 25. oktober 2024 | 2 |
| 24. oktober 2024 | 1 |