Customer Success Responsible - Aarhus

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Århus N

Would you like to play an instrumental role in building a unique universe for a leading tech-start-up company?

THE ROLE

As Customer Success responsible you are overseeing the planning and activating of new customers using our Mobile App for automotive remarketing and sales.

Once activated you will ensure that customers have a positive ongoing experience using our products to its optimum levels and give a maximized return on investment for the customers. You will also be managing existing customers ensuring that they get the optimum benefits when using our services. Your daily partners will be Sales Managers at automotive dealerships worldwide. The position requires knowledge and interest in SaaS, digitalization, customer experience and high growth. You will be based in Carswips’ headquarters in Aarhus and will report to the company’s founder and CEO.

ABOUT CARSWIP

Carswip is a young innovative tech start-up, which via an app ensures global premium car brands and dealerships shifting from offline to online. Carswip has partnerships with the biggest and strongest car brands and dealerships in the world. The company has a high global ambitions level.

RESPONSIBILITIES

  • Collecting all information required in order to onboard customers
  • Onboarding and activating customers remotely
  • Managing and developing relationships with customers
  • Monitoring performance and establishing procedures for continuous improvements
  • Continuously improving processes to ensure fast and high-quality implementation and activation of customers
  • Delivering the best customer and user experience.

EXPERIENCE

  • Experience in Customer Success position or similar
  • Proven experience in working across cultures and building relationships
  • Solid understanding of digital and commercial aspects
  • Entrepreneurial and self-driven with ability to identify and act on opportunities
  • Highly personable, able to create and nurture valuable relationships. Dare to guide and direct
  • Strong communication skills in written and verbal English

WE OFFER

  • A new position in a young, entrepreneurial, international, and fast-growing company.
  • To play a significant role in the development of Carwips’ global presence.
  • To be part of a dedicated and growing team.
  • To build a career in the digital sector

YOUR APPLICATION

UnikRecruitment is assisting Carswip with this process. For further information about this vacancy, please contact Michael Kjærgaard at UnikRecruitment by phone +45 2222 4000 or e-mail [email protected]. No knowledge of the candidate’s identity will be given to Carswip without his or her prior acceptance.

Kilde: Jobnet.dk


Information og data

Denne ledige stilling har jobtypen "Kundeservicemedarbejder", og befinder sig i kategorien "Kontor, handel og service".

Arbejdsstedet er beliggende i Århus N.

Jobbet er oprettet på vores service den 14.3.2022, men kan have været deaktiveret og genaktiveret igen.

Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
  • Kundeservicemedarbejder
  • Århus N
  • Søndag den 08. maj 2022

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