WND Customer Service
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Århus N
Opportunity
Looking for a chance to work with tailor-made logistics in a global leader in container logistics?
If you also love talking to a wide array of people during the day – from customers, suppliers and colleagues around the globe – then this is the job for you.
When joining Maersk you will help us create unique customer experiences while ensuring that our customers’ goods are duly prepared for arrival.
Ready to get connected with a world of opportunities? Then let’s go. All the way!
The role is available in Aarhus.
We offer
At Maersk, we are pioneers in logistics. We are embarking on a bold new direction, expanding our capabilities to become a truly end-to-end logistics service provider that can deliver intelligent solutions for customers around the world.
Innovation will play a huge part in getting us there. And joining us at our office in Aarhus, we will empower you and your colleagues in our Customer Experience Supply Chain Management team to find new ways to take the complexity out of logistics – and make it as simple and customer-friendly as possible.
This also means you will get ample opportunity to develop your talent and take your career further – and we will support you in your endeavors.
Key responsibilities
Together with your team, you will be responsible for planning and tracking of container movement, utilising the most cost efficient and service effective routing on a daily basis. Your job will be to ensure time sensitive cargo moves to its final destination within established terms. This involves owning the customer experience by managing the shipment process and coordinating with the various countries and global logistics teams.
In addition, you will:
- Support the department in coordinating shipment deliveries within clients’ requirements.
- Monitor performance against standards and recommends corrective action to management as well as identifying opportunities and recommending solutions to improve processes which result in faster service, increased efficiencies and/or cost savings.
- Be responsible for recording and auditing all documents for equipment tracking, for authorising equipment drops and monitor container idling for tracking shipping and billing data appropriately and promptly.
We are looking for
You possess excellent planning skills, and you have the ability to juggle different tasks at the same time without losing the bigger picture. Also, you love delivering great customer experience and your well-developed communications skills allow you to tackle any issues with a smile and quickly identify the right solution.
Moreover, you:
• Come with a background as freight forwarder and/or logistics supply chain role (1-2 years).
• Have previous customer experience from a customer-facing role.
• Like spotting ways to optimize existing processes.
• Speak and write English effortlessly, and you are also fluent in Danish.
Information og data
Denne ledige stilling har jobtypen "Kundeservicemedarbejder", og befinder sig i kategorien "Kontor, handel og service".
Arbejdsstedet er beliggende i Århus N.
Jobbet er oprettet på vores service den 4.10.2022, men kan have været deaktiveret og genaktiveret igen.
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
- Kundeservicemedarbejder
- Århus N
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Statistik over udbudte jobs som kundeservicemedarbejdere i Århus N
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Statistik over udbudte kundeservicemedarbejdere i Århus N over tid
| Dato | Alle jobs som kundeservicemedarbejdere |
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| 23. november 2024 | 2 |
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| 24. oktober 2024 | 1 |