Customer Experience Consultant
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Århus N
Opportunity
We are striving to be at our very best and we want our employees to do exactly the same.
We are transforming the way we work so we can unfold our potential as a business. We’re excited about the future and the amazing things we’ll achieve along the way. But transforming our business also means you can unleash your own potential.
We have a strong history of taking chances on people, supporting them and offering stretch and challenge. We want everyone to look forward to their future with Maersk.
We offer:
In Maersk, we put you in the driver seat of your own career, and you will be trusted and empowered to take on new challenges.
In this interesting role you will own and manage the customer experience.
You will have the responsibility for end-to-end customer experience within the assigned scope, in compliance with relevant company procedures and agreements with customer.
Ideally you will be based in Aarhus, Denmark – but for the right candidate other European locations will be considered.
Key Responsibilities
One of your main areas of responsibility will be to manage end-to-end shipment process, in compliance with relevant company procedures and agreements with customer.
You will own all customer issues and facilitates their timely and effective resolution by engaging relevant internal stakeholders.
Who are we looking for
The successful person will have a relevant education combined with some hands on experience.
The ideal candidate will have solid experience in the end to end process for optimizing customer experience.
Furthermore you:
- Have strong interpersonal and team working skills with a “self-starter” attitude
- Should have a strategic and analytic mind-set and have experience of working with multiple stakeholders across cultures and seniority
- Are able to zoom in on the relevant details while keeping the holistic overview at the same time.
- Are structure and detail-oriented
- Proven ability to influence without authority and engage confidently with leaders at all levels
- Have a high level of English.
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [email protected].
Information og data
Denne ledige stilling har jobtypen "Kundeservicemedarbejder", og befinder sig i kategorien "Kontor, handel og service".
Arbejdsstedet er beliggende i Århus N.
Jobbet er oprettet på vores service den 21.2.2024, men kan have været deaktiveret og genaktiveret igen.
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
- Kundeservicemedarbejder
- Århus N
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Statistik over udbudte jobs som kundeservicemedarbejdere i Århus N
Herunder ser du udviklingen i udbudte kundeservicemedarbejder i Århus N over tid. Bemærk at jobs der ikke har en bestemt geografi ikke er medtaget i tabellen. I den første kolonne ser du datoen. I den næste kolonne ser du det samlede antal kundeservicemedarbejdere.
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Statistik over udbudte kundeservicemedarbejdere i Århus N over tid
| Dato | Alle jobs som kundeservicemedarbejdere |
|---|---|
| 22. november 2024 | 2 |
| 21. november 2024 | 2 |
| 20. november 2024 | 2 |
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| 2. november 2024 | 2 |
| 1. november 2024 | 2 |
| 31. oktober 2024 | 2 |
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| 24. oktober 2024 | 1 |