Training Management Services (TMS) Coordinator
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Esbjerg Ø
Are you passionate about excellent customer service? An exciting opportunity to join the dynamic team in Esbjerg!
We offer
The opportunity to be a key player in a growing and established business with an enviable global reputation. Based in Esbjerg, as our new colleague in our TMS department you will provide first class service to our clients, playing a key role in enhancing the quality of the services offered. You will be the point of contact for inbound enquiries, providing accurate course information, booking delegates onto courses and supporting our sales department in optimizing seat utilizations. You will become part of an engaged team who take pride in Customer Service.
Key responsibilities
• Act as the face of our company, embodying our Core Values and principles in how we do business
• Proactively support our clients with a full spectrum of training related administrative tasks such as:
o Monitoring and managing training compliance
o Securing seats and booking courses
o Handling of joining instructions
o Identifying and communicating with suitable vendors
o Delivery and update of certificates within relevant systems
o Processing of vendor invoices
o Producing reports relating to training spend overview
• Effectively handle inbound enquiries through channels such as email, phone, mails.
• Coordinating with key stakeholders to provide course information and follow up
• Process orders and payments
• Proactively maximize seat utilization
We are looking for
You are outgoing and enthusiastic with a robust character. You will be highly driven, able to work independently whilst still being able to fit within a small team. You enjoy working in a very fast paced office environment. A commercial focus and a customer centric view with a priority to quality customer service is also important. You are proficient in English and are able to communicate clearly and confidently, both verbally and written and be proficient in the use of MS Outlook, MS Office products and similar computer based software. Previous experience in a similar role would be highly advantageous but not essential as full training will be provided.
Kilde: Jobnet.dk
We offer
The opportunity to be a key player in a growing and established business with an enviable global reputation. Based in Esbjerg, as our new colleague in our TMS department you will provide first class service to our clients, playing a key role in enhancing the quality of the services offered. You will be the point of contact for inbound enquiries, providing accurate course information, booking delegates onto courses and supporting our sales department in optimizing seat utilizations. You will become part of an engaged team who take pride in Customer Service.
Key responsibilities
• Act as the face of our company, embodying our Core Values and principles in how we do business
• Proactively support our clients with a full spectrum of training related administrative tasks such as:
o Monitoring and managing training compliance
o Securing seats and booking courses
o Handling of joining instructions
o Identifying and communicating with suitable vendors
o Delivery and update of certificates within relevant systems
o Processing of vendor invoices
o Producing reports relating to training spend overview
• Effectively handle inbound enquiries through channels such as email, phone, mails.
• Coordinating with key stakeholders to provide course information and follow up
• Process orders and payments
• Proactively maximize seat utilization
We are looking for
You are outgoing and enthusiastic with a robust character. You will be highly driven, able to work independently whilst still being able to fit within a small team. You enjoy working in a very fast paced office environment. A commercial focus and a customer centric view with a priority to quality customer service is also important. You are proficient in English and are able to communicate clearly and confidently, both verbally and written and be proficient in the use of MS Outlook, MS Office products and similar computer based software. Previous experience in a similar role would be highly advantageous but not essential as full training will be provided.
Kilde: Jobnet.dk
Information og data
Denne ledige stilling har jobtypen "Kundeservicemedarbejder", og befinder sig i kategorien "Kontor, handel og service".
Arbejdsstedet er beliggende i Esbjerg Ø.
Jobbet er oprettet på vores service den 8.7.2019, men kan have været deaktiveret og genaktiveret igen.
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
- Kundeservicemedarbejder
- Esbjerg Ø
- Mandag den 02. september 2019
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Statistik over udbudte jobs som kundeservicemedarbejdere i Esbjerg Ø
Herunder ser du udviklingen i udbudte kundeservicemedarbejder i Esbjerg Ø over tid. Bemærk at jobs der ikke har en bestemt geografi ikke er medtaget i tabellen. I den første kolonne ser du datoen. I den næste kolonne ser du det samlede antal kundeservicemedarbejdere.
Se flere statistikker her:
Statistik over udbudte kundeservicemedarbejdere i Esbjerg Ø over tid
| Dato | Alle jobs som kundeservicemedarbejdere |
|---|---|
| 20. september 2024 | 0 |
| 19. september 2024 | 0 |
| 18. september 2024 | 0 |
| 17. september 2024 | 0 |
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| 12. september 2024 | 0 |
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| 2. september 2024 | 0 |
| 1. september 2024 | 0 |
| 31. august 2024 | 0 |
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| 21. august 2024 | 0 |