finnish speaking customer service coordinator for l'oréal denmark
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Frederiksberg
Randstad IS LOOKING FOR A FINNISH SPEAKING CUSTOMER SERVICE COORDINATOR
We are looking for a new Finnish-speaking employee for L'Oréal Denmark. The position is temporarily 6 months - with possibility of extension of contract. L'Oréal is a world leading organization in beauty, with a mission to provide the best cosmetic innovation for women and men. For the position as Customer Service Coordinator at L'Oréal, we are looking for a person, who has an outgoing personality and a proactive attitude. It is important that you are interested in working with high-end beauty products, able to handle complex assignments and adapt to a fast changing work environment.
KEY JOB ACCOUNTABILITIES
As Customer Service Coordinator, your key responsibility will be responsible for:
• Managing the order-to-cash process for assigned customers in Finland
• Coordinating all the activities from the order collection to the customer invoicing and take customer specific needs into consideration
• Ensure that the communication flow externally and internally are well established
OTHER RESPONSIBILITIES
• Overall responsibility of customer service for assigned customers – mostly mail correspondence
• Be the product expert and offer guidance on the use of the products to the customers
• Order collecting on email - order processing and invoicing
• Managing customer claims, returns and credit note processes
• Internal and external communication about customer specific issues
• Build and ensure great communication and collaboration within logistics, sales and other internal stakeholders
• Propose and implement actions to improve the service provided to the customers and efficiency of work within the customer service
• Participate in Supply Chain projects
REQUIREMENTS
• Native language: Finnish + fluent in English
• Ability to plan and prioritize own work efficiently taking into account deadlines and service standards
• Work experience with customer service
• Working in MS Office, Excel and preferably SAP before
• Being a team player and have strong communication skills
• Ability to build good relationships and work efficiently with customers and internal contacts
L’ORÉAL OFFER
• A permanent position for 6 months - with possibility of extension of contract
• An attractive salary package with a series of company goods and benefits
• To be part of L'Oréal's organization and working with top quality beauty brands. Where you will be responsible for serving B2B customers with natural skincare products, beauty treatments and cosmetics.
APPLICATION
Do not miss-out on this chance - apply today by sending us your resume and application in either Danish or English. We expect the start date to be as soon as possible.
Notice that Randstad is responsible for the recruitment process and we will be conducting the interviews accordingly.
If you have any questions regarding this position, please contact Senior Consultant Tara Andersen at [email protected] or phone: +45 30 17 34 22.
ABOUT Randstad
Randstad is part of the international Randstad Group, which is the world's largest provider of HR solutions. Every day, Randstad finds jobs for more than 550,000 people worldwide. We maintain offices in 39 countries and is located in Europe, North and South America and Asia. With 20 branches and in-house locations spread across the entire country we are among Denmark's leading temporary staff and recruitment agency, a position we have achieved because of our labor market expertise and our ability to match qualified candidates with unique job opportunities.
Information og data
Denne ledige stilling har jobtypen "Kundeservicemedarbejder", og befinder sig i kategorien "Kontor, handel og service".
Arbejdsstedet er beliggende i Frederiksberg.
Jobbet er oprettet på vores service den 30.9.2019, men kan have været deaktiveret og genaktiveret igen.
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
- Kundeservicemedarbejder
- Frederiksberg
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