Rekrutteringsfirma

Customer Care Specialist

Denne stilling er desværre ikke længere ledig.
Se alle ledige stillinger

Hele Danmark

Customer Care Specialist

Olympus Nederland B.V.

Do you love exceeding customers’ expectations? Do you speak Dutch fluently? And do you want to be part of a dedicated team at a dynamic workplace? Then this might be the perfect opportunity for you!

This is an opportunity to become part of a world leading company within medical technology.

You will become part of a fast-paced environment and a culture where people care about each other, the customers, and their patients and about the communities where they live and work.

Exciting workplace with international interaction

In this role, you will be providing exceptional support for Olympus’ leading product range, exceeding customer expectations by taking ownership of their requests, and make sure that these requests are handled proactively in a professional manner. Your responsibilities include maintaining meticulous records of customer interactions reported in the CRM system. Furthermore, you will from time to time be involved in internal projects within the Customer Care Team, concerning improvement and change. You will also handle sales back orders, where you are responsible for all order management after sales order creation, and where stakeholder management and result orientation are key.

Furthermore, your tasks will include:

Responsibility for the customer and sales support.
Fluent communication with internal and external customers.
Product knowledge and expertise.
Documentation and record keeping.
Quality assurance.
Contract handling.
Coordination of material master data.
Support with bids and offers.
Other Customer Care related tasks assigned by direct superior management.

To thrive in this dynamic, fast-paced setting, adaptability is key as you will expertly manage a wide spectrum of customer issues while maintaining composure under pressure. Concurrently, your dedication to meet or exceed performance metrics and service level agreements ensure optimal productivity and a focus on efficiency.

About you

We believe that you come from an international company and have a strong interest in the MedTech business, but it is not necessary that you have experience from this industry.

As a person, you are used to seek out and work with a wide range of stakeholders. You are used to work in a complex organisation and have the mindset to think across the business and problem. You possess great stakeholder management skills and enjoy working with people and changing culture. Finally, you prioritize a high customer satisfaction and have a strong business acumen and a drive for problem-solving.

To become successful in the role the following traits and experiences would be beneficiary:

Have full professional proficiency in Dutch and English.
Have excellent professional communication skills.
Experience with an ERP system, preferably SAP and/or Salesforce is an advantage.
Enjoys a fast-paced environment and a variety of different tasks.
Ability to handle complex tasks and easily summarize to customers.
Excellent problem-solving skills.
Proactive in working with customer issues.

Apply now!

The recruitment process is carried out in collaboration with the consulting company Compass Human Resources Group A/S. If you want to learn more about this position before submitting your CV, please do not hesitate to contact Research Consultant Nanna Slot +45 70 20 12 75. Please submit your CV as soon as possible, if you are interested. Please note that all enquiries will be handled with confidentiality and that we will reply to the email address from which you send your CV.

About Olympus

Olympus is passionate about creating customer-driven solutions for the medical, life sciences, and industrial equipment industries. For more than one hundred years, Olympus has focused on making people’s lives healthier, safer, and more fulfilling. Olympus’ products help to diagnose, prevent, and treat illnesses as well as further scientific research and keep the society safe.

Deadline: As soon as possible
Workplace: Hoofddorp, Holland
Reference: 2318.306
Company: Olympus Nederland B.V.

Information og data

Denne ledige stilling har jobtypen "Kundeservicemedarbejder", og befinder sig i kategorien "Kontor, handel og service".

Arbejdsstedet er beliggende i Hele Danmark

Jobbet er oprettet på vores service den 2.11.2023, men kan have været deaktiveret og genaktiveret igen.

Rapportér

Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.

Type: Kundeservicemedarbejder

Rapportér

Lignende jobs

Studiejob /sabbat år: Kundeservicemedarbejdere søg...

Fri kontakt
Digital Disruption Media er en hurtigt voksende dansk IT-virksomhed. Vi ligger i hjertet af København, på en sidegade til Frederiksberg Allé – kun 5 minutter fra Hovedbanegården. Vi driver en række kendte danske og internationale søgemaskiner. Du er blevet færdig med gymnasiet og holder sabbatår.
Jobtype: Kundeservicemedarbejder

Sted: Frederiksberg C
Få mere info
Daglig leder til Kundecenter Odense
Er du klar til at tage del i en spændende vækstrejse og løfte Solar kundecenter Odense til nye højder?Kom og vær medTil Solar kundecenter Odense søger vi en passioneret daglig leder, der bræn..
Jobtype: Kundeservicemedarbejder

Sted: Vejen
Få mere info
Service Manager
Kundeservicemedarbejder søges til organisation/virksomhed i 2750 Ballerup
Jobtype: Kundeservicemedarbejder

Sted: Ballerup
Få mere info
Telefonsupporter til Statens It’s Servicedesk
Vil du være med til at gøre en stor forskel ved at hjælpe ca. 41.000 ansatte under 21 ministerområder med af løse små og store it-problemer og få deres daglige arbejde til at glide – så læs endelig..
Jobtype: Kundeservicemedarbejder

Sted: Sydjylland
Få mere info

Statistik over udbudte jobs som kundeservicemedarbejdere i Hele Danmark

Herunder ser du udviklingen i udbudte kundeservicemedarbejder i Hele Danmark over tid. Bemærk at jobs der ikke har en bestemt geografi ikke er medtaget i tabellen. I den første kolonne ser du datoen. I den næste kolonne ser du det samlede antal kundeservicemedarbejdere i Hele Danmark.

Se flere statistikker her:
Statistik over udbudte kundeservicemedarbejdere i Hele Danmark over tid

Dato	Alle jobs som kundeservicemedarbejdere
3. november 2024	250
2. november 2024	245
1. november 2024	248
31. oktober 2024	267
30. oktober 2024	272
29. oktober 2024	283
28. oktober 2024	280
27. oktober 2024	277
26. oktober 2024	275
25. oktober 2024	223
24. oktober 2024	283
23. oktober 2024	288
22. oktober 2024	285
21. oktober 2024	291
20. oktober 2024	303
19. oktober 2024	312
18. oktober 2024	308
17. oktober 2024	304
16. oktober 2024	312
15. oktober 2024	316
14. oktober 2024	308
13. oktober 2024	317
12. oktober 2024	316
11. oktober 2024	316
10. oktober 2024	317
9. oktober 2024	306
8. oktober 2024	302
7. oktober 2024	290
6. oktober 2024	288
5. oktober 2024	287
4. oktober 2024	284