Internal Sales Assistant, Norwegian Speaking

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Praktik - København K

Founded in 1874, Louis Poulsen (LP) is a Danish lighting manufacturer born out of the Scandinavian design tradition where form follows function. The function and design of our products are tailored to reflect and support the rhythm of natural light. Every detail in the design has a purpose. Every design starts and ends with light. We believe in passionate craftsmanship that produces quality lighting and design products that are pleasing to the eye and to the light.

In close partnership with designers, architects and other talents like Poul Henningsen, Arne Jacobsen, Verner Panton, Øivind Slaatto, Alfred Homann, Oki Sato and Louise Campbell, we have established ourselves as one of the key global suppliers of architectural and decorative lighting. Defying traditional product categories, our products serve and span the professional and private lighting markets for both indoor and outdoor applications. We are represented all over the world and now we are looking for a Norwegian-speaking Internal Sales Assistant for our Customer Service department acting as Back Office for our consultants and customers with main focus on serving the Norwegian market.

Place of employment is Copenhagen, and you will be part of the European Customer Service team. The department consists of employees of whom the majority is engaged with customer service and the rest with technical support.

You will refer directly to our Group Customer Service Manager.

Why should you apply for this position?

You will have a unique opportunity to part of a dynamic customer service team in an iconic Danish design company and become the daily contact person for our consultants and many customers regarding counselling, deliveries, price inquiries and general support.

You will become part of a professional team and we will attain skills within project counselling and technical lighting skills through ongoing training and sparring.

Job profile

Your tasks will have a wide range, but the primary focus will be customer contact.

Main areas of responsibility

  • Daily order processing and follow-up
  • Delivery conditions
  • Customer requests
  • Shipping
  • Coordination
  • Submission of tender
  • Price inquiries
  • Ad hoc tasks

Personal profile

We expect that you have experience from a similar position or have worked as an electrician/installer or another technical environment. You excel in adapting to new environments and are a quick learner. You have strong language skills; Norwegian is your mother tongue, you are fluent in English, both written and spoken.

You are familiar with customer support by phone and have experience with sales and customer service to the B2B market. Technical understanding (e.g., reading of drawings) will be an advantage.

You are well-organized, have a good overview and have a strong ability to prioritize your working efforts in busy periods.

We expect that you have a solid background in basic IT tools, particularly with MS Office and preferably also SAP and Salesforce.

We offer

A challenging job in a dynamic and fast-paced organization. An organization that emphasizes good working conditions. We ensure that you are supplied with the necessary knowledge about our company and products through introduction and training programs, where you among many things will learn about design and lighting as well as the products and their history.

At Louis Poulsen we value diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, or any other applicable legally protected characteristics.

Click here, to get the job post in pdf

Kilde: Jobnet.dk


Information og data

Denne ledige stilling har jobtypen "Kundeservicemedarbejder", og befinder sig i kategorien "Kontor, handel og service".

Arbejdsstedet er beliggende i København K.

Jobbet er oprettet på vores service den 14.4.2021, men kan have været deaktiveret og genaktiveret igen.

Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
  • Kundeservicemedarbejder
  • København K
  • Tirsdag den 08. juni 2021

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