Multilingual Specialist in Customer Service
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København K
We are growing our Customer Service department, that are acting as Back Office for our consultants and customers placed all over the world, and we are looking for a Multilingual Specialist in Customer Service
Place of employment is Copenhagen and you will be part of the European Customer Service team. The department consists of employees of whom the majority is engaged with customer service and the rest with technical support.
You will refer directly to the Team Leader/Central Europe.
Why should you apply for this position?
You will have a unique opportunity to be part of a dynamic Customer Service team in an iconic Danish design company and become the daily contact person for our consultants and many customers regarding counselling, deliveries, shipments, price inquiries and general support.
You will be part of a professional team and you will attain skills within project counselling and technical lighting skills through ongoing training and sparring.
Job profile
Your tasks will have a wide range but the primary focus will be customer contact.
Main areas of responsibility:
Personal profile
We expect that you have experience from a similar position or have worked as an electrician/installer or in another technical environment. If you have experience with shipping as a forwarder or shipping assistant, it would also be an advantage. You excel in adapting to new environments and are a quick learner. You have strong language skills; the position requires English, both written and spoken. But French, Spanish and/or Italian will definitely be a plus.
You are familiar with customer support by phone and have experience with sales and customer service to the B2B market. Technical understanding (e.g., reading of drawings) will be an advantage.
You are well-organized, have a good overview and have a strong ability to prioritize your working efforts in busy periods.
We expect that you have a solid background in basic IT tools, particularly with MS Office and preferably also SAP and Salesforce. We have recently implemented a mail ticketing system.
We offer
A challenging job in a dynamic and fast-paced organization. An organization that emphasizes good working conditions. We ensure that you are supplied with the necessary knowledge about our company and products through introduction and training programs, where you among many things will learn about design and lighting as well as the products and their history.
At Louis Poulsen we value diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, or any other applicable legally protected characteristics.
Kilde: Jobnet.dk
Place of employment is Copenhagen and you will be part of the European Customer Service team. The department consists of employees of whom the majority is engaged with customer service and the rest with technical support.
You will refer directly to the Team Leader/Central Europe.
Why should you apply for this position?
You will have a unique opportunity to be part of a dynamic Customer Service team in an iconic Danish design company and become the daily contact person for our consultants and many customers regarding counselling, deliveries, shipments, price inquiries and general support.
You will be part of a professional team and you will attain skills within project counselling and technical lighting skills through ongoing training and sparring.
Job profile
Your tasks will have a wide range but the primary focus will be customer contact.
Main areas of responsibility:
- Daily order processing and follow-up
- Delivery conditions
- Customer requests
- Technical support
- Shipping/ Transport / documents
- Coordination
- Submission of tender
- Price inquiries
- Ad hoc tasks
Personal profile
We expect that you have experience from a similar position or have worked as an electrician/installer or in another technical environment. If you have experience with shipping as a forwarder or shipping assistant, it would also be an advantage. You excel in adapting to new environments and are a quick learner. You have strong language skills; the position requires English, both written and spoken. But French, Spanish and/or Italian will definitely be a plus.
You are familiar with customer support by phone and have experience with sales and customer service to the B2B market. Technical understanding (e.g., reading of drawings) will be an advantage.
You are well-organized, have a good overview and have a strong ability to prioritize your working efforts in busy periods.
We expect that you have a solid background in basic IT tools, particularly with MS Office and preferably also SAP and Salesforce. We have recently implemented a mail ticketing system.
We offer
A challenging job in a dynamic and fast-paced organization. An organization that emphasizes good working conditions. We ensure that you are supplied with the necessary knowledge about our company and products through introduction and training programs, where you among many things will learn about design and lighting as well as the products and their history.
At Louis Poulsen we value diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, or any other applicable legally protected characteristics.
Kilde: Jobnet.dk
Information og data
Denne ledige stilling har jobtypen "Kundeservicemedarbejder", og befinder sig i kategorien "Kontor, handel og service".
Arbejdsstedet er beliggende i København K.
Jobbet er oprettet på vores service den 19.1.2022, men kan have været deaktiveret og genaktiveret igen.
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
- Kundeservicemedarbejder
- København K
- Tirsdag den 08. februar 2022
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Statistik over udbudte jobs som kundeservicemedarbejdere i København K
Herunder ser du udviklingen i udbudte kundeservicemedarbejder i København K over tid. Bemærk at jobs der ikke har en bestemt geografi ikke er medtaget i tabellen. I den første kolonne ser du datoen. I den næste kolonne ser du det samlede antal kundeservicemedarbejdere.
Se flere statistikker her:
Statistik over udbudte kundeservicemedarbejdere i København K over tid
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| 10. oktober 2024 | 0 |