Student Assistant in Customer Experience-Excellence
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Studiejob - København K
Opportunity
Maersk Customer Experience Excellence team is looking for a Student Assistant.
Now you have the opportunity to join a small team of 20 dedicated colleagues in the Maersk Customer Experience Excellence team.
The Customer Experience Team is a pivotal point and connector between the Customer service teams at the Head office and the customer service teams around the world. We offer a flexible and informal environment where we value teamwork, humbleness, flexibility, and constant care. We expect you to work up 20 hours per week and we are flexible regarding how you can distribute your hours throughout the week. During the holiday period from June to August, we would like you to work up to 37 hours per week. This is of course agreed in advance based on individual wishes.
Responsibilities
Your primary responsibilities include:
- External Team Event management and planning. There will be more events and these will cater from 40 to 150 people
- Project management of exciting and visible events for the Global CX community – from planning to successful delivery and sharing learnings / impact
- Agenda management for Customer Excellence meetings. Pre- and post meeting follow up tasks, taking detailed notes pre-post & then following up
- Coordinating virtual Teams meetings for Customer Experience
- Support ad-hoc projects and activities in the CX Community Management space
Qualifications
we are looking for someone who:
- Is service minded, responsible, committed, reliable and a self-starter
- Has the ability to engage effectively in a highly diverse team
- Is detail-oriented, diligent, flexible, has a high level of energy and is able to deal with uncertainty
- Has a sense of ownership with focus on quality, efficiency, and innovation
- Communicates fluently in verbal and written English
- Is skilled in Microsoft Office programs
- Has ability to present information in a manner that is understandable and useable by all stakeholders
- Is currently studying a higher education leaving excess time for 15-20 hours of work per week – ideally for 1 year (9 months minimum)
- Project management skill will be an advantage but not a requirement
We are interviewing on an ongoing basis and we encourage you to send us your CV and cover letter as soon as possible. We look forward to receive your application.
Information og data
Denne ledige stilling har jobtypen "Kundeservicemedarbejder", og befinder sig i kategorien "Kontor, handel og service".
Arbejdsstedet er beliggende i København K.
Jobbet er oprettet på vores service den 10.1.2023, men kan have været deaktiveret og genaktiveret igen.
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
- Kundeservicemedarbejder
- København K
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Statistik over udbudte jobs som kundeservicemedarbejdere i København K
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Statistik over udbudte kundeservicemedarbejdere i København K over tid
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