Customer Service Assistant
Denne stilling er desværre ikke længere ledig.
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København Ø
Full time / permanent
Start Date: 1st of March 2023 or as soon as possible
Work-place location: Copenhagen
Application deadline: 25.01.2023
Are you driven by delivering exceptional customer service within a dynamic and international
environment? Do you speak and write fluent Swedish and English? If yes, then apply for this
position at TotalEnergies Nordic in the Copenhagen office, supporting all Scandinavian
countries.
Key Responsibilities
As a Customer Service Assistant, you will be supporting our Lubricant customers within the
Automotive and Industry segments by ensuring superior service and continued engagement.
The position requires working at a high pace while keeping an overview of tasks and priorities.
We ensure the continued development of our employees, so you may learn, and execute,
customer service tasks across all business lines and countries.
Your responsibilities will be:
Work hours are 08-16 daily, 08-15:30 on Fridays.
What can we offer?
Contact
You will be based in Copenhagen, at our office in Amerika Plads 29 and report to Supply Chain
Lubricants manger, Birgitte Bech.
For questions related to the position, please contact Alexandra Helgadóttir, HR Business Partner +45
22 44 40 94 and for HR related questions, please contact Recruitment Partner Kamilla Godsk Sørensen
+45 20 34 01 56.
We are looking forward to receiving your application.
Start Date: 1st of March 2023 or as soon as possible
Work-place location: Copenhagen
Application deadline: 25.01.2023
Are you driven by delivering exceptional customer service within a dynamic and international
environment? Do you speak and write fluent Swedish and English? If yes, then apply for this
position at TotalEnergies Nordic in the Copenhagen office, supporting all Scandinavian
countries.
Key Responsibilities
As a Customer Service Assistant, you will be supporting our Lubricant customers within the
Automotive and Industry segments by ensuring superior service and continued engagement.
The position requires working at a high pace while keeping an overview of tasks and priorities.
We ensure the continued development of our employees, so you may learn, and execute,
customer service tasks across all business lines and countries.
Your responsibilities will be:
- Daily contact by email and phone with customers, our salesforce, and partners
- Receipt, handling and filing of orders before the cut off for shipment
- Follow up on orders
- Invoicing process, hereunder credit and debit notes and invoice corrections
- Claim Management
- Update of customer database
- General Support to the Sales Team
- Key user of our internal platforms for invoicing and online ordering tool
Work hours are 08-16 daily, 08-15:30 on Fridays.
What can we offer?
- Possibility to work from home 2 days/week
- Skills development and growth opportunities
- Great location, close to public transport
- Diverse, and dynamic work environment with 12+ nationalities
- Amazing canteen with delicious breakfast and lunch, including free fruits and coffee
- Social gatherings (Friday events, summer events, DHL race etc.)
Contact
You will be based in Copenhagen, at our office in Amerika Plads 29 and report to Supply Chain
Lubricants manger, Birgitte Bech.
For questions related to the position, please contact Alexandra Helgadóttir, HR Business Partner +45
22 44 40 94 and for HR related questions, please contact Recruitment Partner Kamilla Godsk Sørensen
+45 20 34 01 56.
We are looking forward to receiving your application.
Information og data
Denne ledige stilling har jobtypen "Kundeservicemedarbejder", og befinder sig i kategorien "Kontor, handel og service".
Arbejdsstedet er beliggende i København Ø.
Jobbet er oprettet på vores service den 16.1.2023, men kan have været deaktiveret og genaktiveret igen.
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
- Kundeservicemedarbejder
- København Ø
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