Project Support Coordinator
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We are looking for a new Project Support Coordinator at GROHE, working for the Nordic & Baltic region, so maybe this is you!
As our new Project Support Coordinator you will, in collaboration with the Project Channel Manager, drive to secure a strong project pipeline to reach sales targets. You will do so by establishing a close cooperation with the project teams in the Nordic & Baltic area. You will proactively search for relevant projects and cooperate with team members to increase the hit-rate by being active early in the project sale stage. The role is a cross functional role which means you will work cross countries and departments.
Place of employment: Copenhagen, Nordic & Baltic Head Office.
MORE DETAILED WILL YOUR TASKS INCLUDE
Salesforce CRM:
- Drive data quality of accounts regarding correct information and up to date ratings on Project Accounts.
- Usage of sources, like databases, student team research and own E-search, to find relevant projects to track in the CRM system and align actions to win the project with the KAM.
- Collect sales data from SAP business warehouse and align Channel figures in CRM with the Business intelligence / Finance team.
- Drive KPI follow ups with team members to ensure that the Project KPI’s and sales numbers are achieved.
- Participate in the market project meetings with the markets to ensure that the project pipeline is in good health to achieve the annual budgeted sales numbers.
- Be a local counterpart to the EMENA Salesforce development team regarding implementation of coming CRM functionalities, like quoting, pricing approval processes and product proposals / note pads online (ensure a smooth and functional transition in going from analog to digital).
Forecast and delivery optimization:
- Together with the Operations team and the local markets you will strengthen our forecast accuracy and ability to deliver products in time and in full to key project customers. A well updated and phased project pipeline in CRM will ensure a better project delivery, while creating synergies both in supply chain and sales processes which will increase customer satisfaction and lower costs.
- You will attend monthly S&OP sessions and gain access to SAP APO (Advance Planning Optimization) and GDE (Global Delivery Excellence).
SMO’s (special manufacturing orders):
- You will be the gatekeeper for the SMO process, which is a unique project function in tailor making products to specific customer and project needs, like from a specific sustainability aspect of water and energy saving in the operational use of a product, altering the design or color of a product to fit in with interior concepts and/or make a product sellable according to local certifications and approvals.
- Cost estimation and business case feasibility.
- Approval process.
- Follow up and delivery.
Marketing:
- Increase use of reference project book and best practices (SoMe, Grohe X, printed version).
- Development and care of a Nordic & Baltic Project Newsletter for increased internal communication and awareness.
- Drive sustainability awareness both internal and external on LEED, BREEAM, DGNB, Green Key and Svanen.
- Development of project specific collaterals for customer meetings together with KAM, “prioritized prestige list”.
Quotes, pricing and sales:
- Preparing proposal product packages and offers for projects and/or customers.
- Approval of project prices in collaboration with the Pricing team.
- Sales follow up, cold calling.
YOUR SKILLS & COMPETENCIES
The core competences for succeeding in this role is a drive for success and a hunger for showing great results. You will get a high level of independency and therefore you need to be self-disciplined as well as proactive.
In addition, the job requires an organized and structured work methodology, as well as an analytical mind-set. Being flexible whilst maintaining a team player-spirit and good communication skills is necessary in order to succeed in the role and achieve the ambitious targets that have been set for the Channel team.
You have 1-2 years experience of:
- Project management / Technical sales / Coordinator role, preferable from the construction industry.
- CRM-systems, preferable Salesforce.
- SAP, preferable GDE and APO modules.
- Office suite, preferable deeper understanding of Excel.
- Customer relations / sales.
- Marketing / brand activation.
Understanding of Scandinavian languages is a plus.
YOUR NEW WORKPLACE
At GROHE you will become part of a dynamic and informal culture with a clear strategy. GROHE is the world's leading provider of sanitation solutions and a global brand dedicated to bringing innovative products to the market. For many decades, GROHE has been dedicated to our brand values; technology, quality, design and sustainability. These all illustrate our commitment to create amazing experiences and to deliver "Pure Freude an Wasser".
As an employee at GROHE, you will also be part of a company that has been certified as a Great Place to Work for five years in a row. This means that unity, commitment, flexibility and trust are considered as a foundation for success. Our culture can be described as a belief in the impossible: “We have never tried it before? We have to be good at it”.
Do you want to be a part of our team? Then send your CV and application before the 17th of June. Applicants will be invited for interviews on an ongoing basis, so send your application as soon as possible.
If you have any questions, please contact:
Channel resp. Projects Nordic & Baltic, Jakob Redlund: +45 60386988 or,
HR Officer, Louise Overgaard: +45 42804765
Information og data
Denne ledige stilling har jobtypen "Kundeservicemedarbejder", og befinder sig i kategorien "Kontor, handel og service".
Arbejdsstedet er beliggende i København
Jobbet er oprettet på vores service den 27.5.2022, men kan have været deaktiveret og genaktiveret igen.
- Kundeservicemedarbejder
- København
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