Customer Support Agent - Alfa Laval Nakskov A/S

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Nakskov

Alfa Laval Nakskov A/S is looking for

Customer Support Agent – Alfa Laval Nakskov A/S

We create better everyday conditions for people. We do this by contributing to a more sustainable future through engineering innovation. We love what we do and we’re good at it. But now we want to be even better! We’re looking for a passionate Customer Support Agent to our Global Sales & Service organization.
So, what are you going to do today?

We are looking for a Customer Support Agent to join our Global Sales & Service organization for membranes. As our new colleague you will be part of the Global Sales and Service team and will be responsible for order handling and related administrative support towards selected sales companies and core customers.

About the job
You will be working with a customer centric mindset along with our Sales Companies, Engineering & Supply department and our Production unit securing an outstanding customer experience.
You and your colleagues take the full responsibility for order handling toward our sales companies. Occasionally you will be in direct contact with selected core customers.

The team is responsible for handling all our customer orders including but not limited to:

  • MBR orders
  • Membrane component orders
  • Membrane system orders
  • Service and spare part orders
  • Test and rental pool orders


Primary tasks

  • Order handling of capital sales and service sales orders to customers around the globe
  • Communicate with internal stakeholders as well as with our sales companies and customers
  • Follow up on lead times and delivery schedules
  • Document products in installed base
  • Administrate the test and rental pool.


The job is based in Nakskov, Denmark.

What you know
You have a good business understanding with relevant experience from B2B order handling of technical products.
You have experience from customer service and other customer support functions.
Also, you have knowledge in export licensing procedures for B2B products, and you are fluent in English both verbal and written.

Who you are
You have a strong passion for customer service, are service minded and customer focused with a solution-oriented approach and a positive attitude.
You are open, communicate well with colleagues and customers, and possess good intercultural understanding and interpersonal skills.

What’s in it for you
Strong opportunity for professional and personal development in an international environment. Flexible working hours and highly qualified team members and colleagues with strong ambitions and drive.

For more information, please contact Per Schultz Raahauge, Manager Global Service Sales & Technology, tel.: +45 40 32 47 99

Please submit your motivated application and CV via link no later than 21 July 2019

Kilde: Jobnet.dk


Information og data

Denne ledige stilling har jobtypen "Kundeservicemedarbejder", og befinder sig i kategorien "Kontor, handel og service".

Arbejdsstedet er beliggende i Nakskov.

Jobbet er oprettet på vores service den 4.7.2019, men kan have været deaktiveret og genaktiveret igen.

Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
  • Kundeservicemedarbejder
  • Nakskov
  • Søndag den 21. juli 2019

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