Rekrutteringsfirma

Customer Service Representative for Swedish speaking position in Fredensborg

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Nordsjælland

Customer Service Representative for Swedish speaking position in Fredensborg

Do you enjoy helping people through great customer service? Pratar du svenska? Og måske også dansk? Then you’ll fit right in a small carring team at our client in Fredensborg.

Our client in Fredensborg is looking for a Swedish speaking Customer Service Representative to service their costumers and handle their orders, calls and claims for a six-month temp job starting ASAP. Our client is a large medical company that markets healthcare products and services worldwide.

To succeed in this role, you need to:

  • Be fluent in Swedish or Norwegian. Furthermore, it is beneficial if you are skilled in the English language as well as the other Nordic languages (Danish and more)
  • Have experience within costumer service tasks. Or if you have been in positions related to the field
  • Be well-structured and able to handle different tasks with a short notice
  • Be able to work independently as much of the work requires you to handle the tasks individually
  • Have experience with Outlook and Excel

It is important that you weigh customer satisfaction extremely high, and that you are capable of keeping good relations to customers. This means that you work with a performance driven approach when calling and communicating with the customer. It will be expected that you have a sublime customer care service, so they feel that you are willing to walk the talk for them.

What is in it for YOU?

In this position you will get to follow the your costumers from A to B to secure a great costumer experience. You will get a broad experience and knowlegde about worldwide costumer service and all the processes inbetween.

Your team will be minor but with a high seniority. You will therefore be trained by a team with a great experience and a courageous mindset. This means that, your already service minded character, will get a serious upgrade, as you grow as a team. Furthermore you will get a job with great colleagues that care for eachother and asks what you did on your weekend.

As the company is representing all Nordic countries there will be plenty of opportunities for you to expand your English vocabulary.

Personal benefits:

  • The position is a six-month temp job with possibility for permanent employment
  • There is a possibility for flexible hours so that you can make ends meet
  • Great lunch arrangement and snacks during the day

Your most important task will be to provide customers with a feeling of true care and commitment to their inquiry.

Therefore, a typical week at the office will include tasks such as:

  • Secure excellent costumer experience towards internal and external costumers
  • Handle orders, calls, backorder and claims based upon the KPI for the department
  • Daily handling of office tasks such as sample handling, office supply, reception tasks
  • Written and oral communication with customers and end users
  • Administrative backoffice tasks- tenders, pricelists, marketing material etc.
  • Outbound calls and a proactive approach towards customers are needed

Terms of employment

First you will be employed through Adecco A/S for payments and pension after the current agreement.

SO, if you see yourself in the position above, please send us your application and spark your career in an exciting and social workplace!


Information og data

Denne ledige stilling har jobtypen "Kundeservicemedarbejder", og befinder sig i kategorien "Kontor, handel og service".

Arbejdsstedet er beliggende i Nordsjælland

Jobbet er oprettet på vores service den 25.1.2022, men kan have været deaktiveret og genaktiveret igen.

Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
  • Kundeservicemedarbejder
  • Nordsjælland

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