Customer Success Hero (Swedish Speaking)
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Rødovre
We believe we have the nicest customers in the world. Bold statement - but do you feel like experiencing what we're talking about? Then join our expanding and vibrant Customer Success Team.
We are looking for a new addition to our international team, where you together with 30 dedicated and helpful colleagues will be our main point of contact for our Swedish customers. We are on the lookout for a happy, smiling and outgoing person, someone who speaks and writes fluent Swedish and most importantly: You should love to be in contact with customers.
Being a Customer Success Hero at Hobbii involves taking care of our lovely customers on Hobbii.se by phone, chat, and email. We want to have the best customer service and you will, therefore, play a key role in achieving that. You will with your love and charm help our customers with everything from shipment details, product specifics and general questions about yarn, patterns and everything in between.
The skills you need to master this role;
Your friends say you:
Our promise to you
Working at Hobbii should be exciting, fun and meaningful. We’re achieving this by having an extremely talented and passionate team, who fundamentally believe that we're better together. We have a dedicated People & Culture team that spends all their time making sure that going to work doesn’t suck. In our Customer Success Team, we believe in a culture of constant learning, and therefore you'll also be enrolled in our Customer Experience Academy.
And just to name a few perks - we have breakfast, lunch, Friday bars, unlimited amounts of coffee and great parties.
We’re on the craziest growth journey and was recently confirmed as the fastest-growing company in Denmark during the last four years. So generally building something from scratch should delight you rather than terrify you. Last year we welcomed more than 80 people to Hobbii, and since the beginning of 2020, we have hired 80 more - are you the next?
This position will be full-time and you will primarily work from our HQ in Rødovre.
Are you the one - Then hit the apply button!
Before you do, here are some tips. We would like to know who you are and the work you are proud of. So please share Resume, LinkedIn or anything else you find relevant.
No cover letter or lengthy essay needed. We will get to know you through some questions in our application form.
We are looking for a new addition to our international team, where you together with 30 dedicated and helpful colleagues will be our main point of contact for our Swedish customers. We are on the lookout for a happy, smiling and outgoing person, someone who speaks and writes fluent Swedish and most importantly: You should love to be in contact with customers.
Being a Customer Success Hero at Hobbii involves taking care of our lovely customers on Hobbii.se by phone, chat, and email. We want to have the best customer service and you will, therefore, play a key role in achieving that. You will with your love and charm help our customers with everything from shipment details, product specifics and general questions about yarn, patterns and everything in between.
The skills you need to master this role;
- Fluency in Swedish - both spoken and written (we'll be super exited if you speak Finnish as well)
- You have most likely worked with CS before - either over the phone or face to face with customers
- You get triggered when everything falls into place - and when a customers thanks you for the greatest service (we get a lot of knitted hats, scarfs and thank yous)
- It’s a huge advantage if you have a good knowledge of yarn - and if you knit/crochet yourself
- Plus: The more languages you speak - the happier we'll be :-)
Your friends say you:
- Love to speak with other people - you’re always the one, who starts new conversations with strangers
- Are the one who can always see the silver lining
- Are a good friend and great listener - the one they would call whenever things are really great or tricky
- Always communicate fluently - you’re the one, who always know what to say
- Are the one they come to for fair and good advice
Our promise to you
Working at Hobbii should be exciting, fun and meaningful. We’re achieving this by having an extremely talented and passionate team, who fundamentally believe that we're better together. We have a dedicated People & Culture team that spends all their time making sure that going to work doesn’t suck. In our Customer Success Team, we believe in a culture of constant learning, and therefore you'll also be enrolled in our Customer Experience Academy.
And just to name a few perks - we have breakfast, lunch, Friday bars, unlimited amounts of coffee and great parties.
We’re on the craziest growth journey and was recently confirmed as the fastest-growing company in Denmark during the last four years. So generally building something from scratch should delight you rather than terrify you. Last year we welcomed more than 80 people to Hobbii, and since the beginning of 2020, we have hired 80 more - are you the next?
This position will be full-time and you will primarily work from our HQ in Rødovre.
Are you the one - Then hit the apply button!
Before you do, here are some tips. We would like to know who you are and the work you are proud of. So please share Resume, LinkedIn or anything else you find relevant.
No cover letter or lengthy essay needed. We will get to know you through some questions in our application form.
Information og data
Denne ledige stilling har jobtypen "Kundeservicemedarbejder", og befinder sig i kategorien "Kontor, handel og service".
Arbejdsstedet er beliggende i Rødovre.
Jobbet er oprettet på vores service den 25.6.2020, men kan have været deaktiveret og genaktiveret igen.
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
- Kundeservicemedarbejder
- Rødovre
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| Dato | Alle jobs som kundeservicemedarbejdere |
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| 10. oktober 2024 | 1 |
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