Swedish Speaking Customer Service Representative

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Roskilde

When you’re part of Thermo Fisher Scientific, you’ll do challenging work, and be part of a team that values performance, quality and innovation. As part of a successful, growing global organization you will be encouraged to perform at your best. With revenues of more than $24 billion and the largest investment in R&D in the industry, we give our people the resources and opportunities to make significant contributions to the world.

Overview

Are you a proactive team-player, and do you enjoy working with customer service and sales support? Then you might be the person we are looking for!

We are currently looking for a Customer Service Representative to join our team in Roskilde, Denmark. This is a fixed term contract for a maternity leave cover for the period of 14th April 2020 – 31st August 2021.

How will you make an impact?

As our new Customer Service Representative, you will play a key-role to support our customers in Sweden and driving projects to optimize processes and improving our customer satisfaction

What will you do?

• Process orders and purchase orders, and perform quality verification of customer shipping information, billing information, order details and pricing

• Professionally respond to customer inquiries, provide information within the area of assignment in an efficient and timely manner

• Inform customers about product availability

• Register customer complaints in a timely manner to ensure customer satisfaction and problem resolution of service/product

• Work closely together with sales personnel to secure high customer satisfaction

• Liaise with our key manufacturing sites and third-party suppliers as necessary

• Empower oneself to drive through improvement opportunities as identified (keeping Customer Service Manager informed throughout).

• Perform other duties as assigned

How will you get here?

We are looking for an organized and structured team-player with great collaboration skills, furthermore you should meet below minimum requirements.

Experience

• Experience working with ERP system (order and purchase module, preferably SAP)

• Experience working with customer service

Knowledge, Skills, Abilities

• Fluent in Swedish and English and good understanding of Danish and Norwegian is preferred

At Thermo Fisher Scientific, each one of our 70,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer.

Apply today! http://jobs.thermofisher.com


Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.


Information og data

Denne ledige stilling har jobtypen "Kundeservicemedarbejder", og befinder sig i kategorien "Kontor, handel og service".

Arbejdsstedet er beliggende i Roskilde.

Jobbet er oprettet på vores service den 24.2.2020, men kan have været deaktiveret og genaktiveret igen.

Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
  • Kundeservicemedarbejder
  • Roskilde

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Statistik over udbudte jobs som kundeservicemedarbejdere i Roskilde

Herunder ser du udviklingen i udbudte kundeservicemedarbejder i Roskilde over tid. Bemærk at jobs der ikke har en bestemt geografi ikke er medtaget i tabellen. I den første kolonne ser du datoen. I den næste kolonne ser du det samlede antal kundeservicemedarbejdere.

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Statistik over udbudte kundeservicemedarbejdere i Roskilde over tid

Dato Alle jobs som kundeservicemedarbejdere
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