Customer Service Representative (ordrebehandler)
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Ryomgård
Jiffy International is a leading supplier of high-quality growing concepts, media and growing containers to professional growers. Through continuous innovation and the development of unique growing technologies and competences, Jiffy provides enhanced solutions for any possible propagation and cultivation situation.
Our focus on continuous innovation and constant compliance to high quality standards and environmental awareness provides benefits to our customers and their next in line customer. To ensure optimal customer satisfaction we are expanding our Danish Customer Service Team:
Customer Service Representative
What does the job involve?
As Customer Service Representative (CSR) you are the Jiffy ambassador by managing and engaging the customer’s needs.
In your role as CSR, together with the Sales team, you are co-responsible for Service Leadership, optimal coordination and administration of the sales information between customers, Jiffy operations, inventory control, distribution.
The CSR reports directly to the Customer Service Manager.
What are your tasks?
Below you find the main responsibilities as CSR:
What do you need?
Not everyone is able to perform successfully in this role, that is why Jiffy is looking for somebody who has:
What will we offer?
Do you want to become a Customer Service Representative at Jiffy?
Please send us your motivation letter, in which you explain why this is THE job for you and attach your detailed resume.
You can send this to: [email protected]
Would you like to know more?
Feel free to contact Lene Boye Customer Service Manager @ [email protected] she can tell you everything about this position.
Commercial inquiries concerning this advertisement will not be appreciated.
Kilde: Jobnet.dk
Our focus on continuous innovation and constant compliance to high quality standards and environmental awareness provides benefits to our customers and their next in line customer. To ensure optimal customer satisfaction we are expanding our Danish Customer Service Team:
Customer Service Representative
What does the job involve?
As Customer Service Representative (CSR) you are the Jiffy ambassador by managing and engaging the customer’s needs.
In your role as CSR, together with the Sales team, you are co-responsible for Service Leadership, optimal coordination and administration of the sales information between customers, Jiffy operations, inventory control, distribution.
The CSR reports directly to the Customer Service Manager.
What are your tasks?
Below you find the main responsibilities as CSR:
- providing superior customer service administration.
- assist both external and internal customers with order status, quotations, and other questions, order receipt, order entry and follow up
- coordinate with production, warehouse and transport
- handle export documents
- handle customer issues and non-conformities.
- support collection and maintenance of master data.
- you can analyse the underlying question and you think along in such way that hidden needs or questions are answered.
- Identify possible sales leads with existing customers and from different social media.
- You proactively propose improvements to optimize the work process and increase the quality.
What do you need?
Not everyone is able to perform successfully in this role, that is why Jiffy is looking for somebody who has:
- Business Academy (Markedsøkonom), Bachelor’s degree in international business, Communication or similar education. (Or acting on this level.)
- Danish, English and German is required.
- 2-5 years of experience in a Sales or Customer Service environment.
- good understanding of sales processes and dynamics.
- Good understanding of logistics processes is an advantage.
- customer focus, proactive and pragmatic attitude & team player.
- broad experience in using Excel and ERP systems like Microsoft Axapta.
- experienced in using MS Office (Word, Excel, Outlook).
What will we offer?
- A challenging position with a lot of empowerments in an international team. We will also offer an attractive base salary, variable remuneration and interesting additional benefits.
- You will be based in Ryomgaard - Denmark and our customer service team consist of 3 persons and we would like to strength our team with you. We can facilitate working part-time from home.
- But most important: you will become part of our Jiffy family! We are looking forward to meeting you!
Do you want to become a Customer Service Representative at Jiffy?
Please send us your motivation letter, in which you explain why this is THE job for you and attach your detailed resume.
You can send this to: [email protected]
Would you like to know more?
Feel free to contact Lene Boye Customer Service Manager @ [email protected] she can tell you everything about this position.
Commercial inquiries concerning this advertisement will not be appreciated.
Kilde: Jobnet.dk
Information og data
Denne ledige stilling har jobtypen "Kundeservicemedarbejder", og befinder sig i kategorien "Kontor, handel og service".
Arbejdsstedet er beliggende i Ryomgård.
Jobbet er oprettet på vores service den 8.6.2022, men kan have været deaktiveret og genaktiveret igen.
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
- Kundeservicemedarbejder
- Ryomgård
- Mandag den 04. juli 2022
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Statistik over udbudte jobs som kundeservicemedarbejdere i Ryomgård
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Se flere statistikker her:
Statistik over udbudte kundeservicemedarbejdere i Ryomgård over tid
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