finnish-speaking employee for customer support
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Silkeborg
For our customer located in Silkeborg, Randstad is looking for a Finnish-speaking employee for Customer Support. You will get an important role in the team supporting their business in Finland. The position is project-based and will last for 3 months with the possibility of extension.
In Customer Support, you will provide the customers with commercial support to ensure timely and accurate handling and processing of orders in line with business procedures. You will be interacting with customers, sales managers, technical support team and operations sites.
The tasks will variate, but the main functions will be the following:
• Order process (ERP/SAP)
• Spare part quotation process
• Proactive follow-up on orders and quotes
• Commercial support to customers
• Coordinating lead time requests with our operation sites
• Weekly follow-up on orders with our operation sites
• Troubleshooting within Customer Service assignments
• Claims and warranty handling
The team members are what makes this company special. Guided by its purpose and values, they embrace teamwork and leverage the strength of the wide range of talents in the company. You will be a part of a company that is passionate and approaches every project, process and problem with enthusiasm, because their work matters – both to consumers, customers and to themselves.
In the Customer Support department, you will get flexible working hours and will have the possibility to work from home.
• You are fluent in Finnish and have very good English skills.
• You probably have some experience within customer service and are a great communicator both on the phone and in writing.
• It would be an advantage if you have experience in working with ERP SAP ECC5, MS Excel and Word but this is not a requirement.
• You have a structured personality
• An ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
We are looking for someone who can take on the position as soon as possible, and therefore we will review the applications on an ongoing basis and hire as soon as we find the right match.
If you have any questions, please contact senior consultant Anne Marie Staghøj +45 61959231
We look forward to receiving your application.
The position
In Customer Support, you will provide the customers with commercial support to ensure timely and accurate handling and processing of orders in line with business procedures. You will be interacting with customers, sales managers, technical support team and operations sites.
The tasks will variate, but the main functions will be the following:
• Order process (ERP/SAP)
• Spare part quotation process
• Proactive follow-up on orders and quotes
• Commercial support to customers
• Coordinating lead time requests with our operation sites
• Weekly follow-up on orders with our operation sites
• Troubleshooting within Customer Service assignments
• Claims and warranty handling
What we offer
The team members are what makes this company special. Guided by its purpose and values, they embrace teamwork and leverage the strength of the wide range of talents in the company. You will be a part of a company that is passionate and approaches every project, process and problem with enthusiasm, because their work matters – both to consumers, customers and to themselves.
In the Customer Support department, you will get flexible working hours and will have the possibility to work from home.
Your profile
• You are fluent in Finnish and have very good English skills.
• You probably have some experience within customer service and are a great communicator both on the phone and in writing.
• It would be an advantage if you have experience in working with ERP SAP ECC5, MS Excel and Word but this is not a requirement.
• You have a structured personality
• An ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
We are looking for someone who can take on the position as soon as possible, and therefore we will review the applications on an ongoing basis and hire as soon as we find the right match.
If you have any questions, please contact senior consultant Anne Marie Staghøj +45 61959231
We look forward to receiving your application.
Information og data
Denne ledige stilling har jobtypen "Kundeservicemedarbejder", og befinder sig i kategorien "Kontor, handel og service".
Arbejdsstedet er beliggende i Silkeborg.
Jobbet er oprettet på vores service den 20.1.2021, men kan have været deaktiveret og genaktiveret igen.
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
- Kundeservicemedarbejder
- Silkeborg
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Statistik over udbudte kundeservicemedarbejdere i Silkeborg over tid
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