Service Manager - Norway
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Skanderborg
Are you passionate about ensuring the best service for customers? Can you prioritize time and tasks, and do you have excellent communication skills? Do you want to become a part of a growing international organisation?
Become a part of Customer Service Norway
Kamstrup is a Danish technology company and one of the world’s leading manufacturers of intelligent metering solutions. We experience significant demand for our products and focus massively on the development and production of intelligent metering equipment and systems for energy and water consumption. Therefore, we are looking for a Service Manager who can support this demand from our office in Oslo.
With direct reference to our Head of Global Customer Support, you will become a part of our Customer Service team in Norway, which currently consists of 4 employees. The team works with many different technologies in order to support our customers with our intelligent measurement solutions, hardware and software equipment for remote reading. The team is characterised by an informal tone and professional sparring.
A job with focus on customer satisfaction and people management
In the role of Service Manager, you will be responsible for ensuring that our service department in Norway continues to deliver satisfactory service to our customers and contributes to the overall efficiency of the organisation. You will be responsible for ensuring a high level of service and support for our customers.
More specifically, your tasks will include:
You will be a part of the Norwegian Management team and work closely with Global Service Operation Management. Furthermore, you will have the opportunity to work closely with many different departments in the organisation, such as Product Management, Service Hosting and Product Development, in addition to suppliers and partners.
Personality matters
We are looking for a person with great personal drive and the ability to professionally represent Kamstrup. You have a background in IT, and ideally you have experience within management, technical support, user support and/or IT Operations. It will furthermore be an advantage if you have expertise in databases and wireless communication, as well as experience with the service management solution, ServiceNow.
As a person, you driven by the desire to solve problems as a means to create solutions for your customers. Therefore, you manage to challenge status quo in order to improve customer satisfaction. As you will have a broad contact surface with customers and colleagues at all organizational levels, it is necessary that you are an excellent communicator who manages to build relations across functions. Your management style is characterised by a result-oriented mindset which stems from your personal drive and passion for taking initiative.
You are fluent in both written and spoken English, as well as at least one of the Nordic languages.
We offer more than just a job
As Service Manager, we offer you an exciting leadership position in which you can directly impact the development of our business in Norway. In this job, you will get the opportunity to work with a wide range of modern technologies. You will be a part of an international company in growth that strives to create progress for others by optimizing the needs for regulating the world’s energy- and water consumption and balancing the production.
The job is based in Oslo, Norway and our benefits include a very good pension scheme, extended personnel insurance, health insurance, modern fitness room, social activities, and a good work environment.
Do you want to be a part of Kamstrup?
Please submit your application by using the link below. Applications are reviewed on a continuous basis, and you can expect a response within six weeks.
If you have any questions about the position, please contact Head of Global Customer Support, Andres Figueroa, on phone: +47 45 51 14 39.
About Kamstrup
Kamstrup develops, produces and sells smart energy and water meters, relating reading systems, data analysis tools and services to utilities and other users over the entire world. Through our leadership, expertise and passion for partnership, we always think forward in pursuit of a brighter energy future; one that advances the performance of every customer, whilst creating lasting value for the communities they serve. We take responsibility for the way we act and we are committed to reduce waste with the purpose of securing clean water and energy to a maximum number of people.
Kamstrup has over 1.500 employees in more than 20 countries with headquarters in Denmark. Kamstrup has a healthy economy, growth rates and a strong focus on development of technology and staff. You can read more about Kamstrup on our website and see our annual report here. You can also follow us on LinkedIn and Facebook, to be updated on latest news and vacant positions.
Become a part of Customer Service Norway
Kamstrup is a Danish technology company and one of the world’s leading manufacturers of intelligent metering solutions. We experience significant demand for our products and focus massively on the development and production of intelligent metering equipment and systems for energy and water consumption. Therefore, we are looking for a Service Manager who can support this demand from our office in Oslo.
With direct reference to our Head of Global Customer Support, you will become a part of our Customer Service team in Norway, which currently consists of 4 employees. The team works with many different technologies in order to support our customers with our intelligent measurement solutions, hardware and software equipment for remote reading. The team is characterised by an informal tone and professional sparring.
A job with focus on customer satisfaction and people management
In the role of Service Manager, you will be responsible for ensuring that our service department in Norway continues to deliver satisfactory service to our customers and contributes to the overall efficiency of the organisation. You will be responsible for ensuring a high level of service and support for our customers.
More specifically, your tasks will include:
- Managing the team's deliveries, priorities, division of tasks, performance and competence development
- Leading, motivating and building competences in an already solid service department
- Ensuring that troubleshooting, installation, commissioning and training in Kamstrup's various customer applications are implemented efficiently
- Ensuring that we deliver in accordance with our contractual obligations
You will be a part of the Norwegian Management team and work closely with Global Service Operation Management. Furthermore, you will have the opportunity to work closely with many different departments in the organisation, such as Product Management, Service Hosting and Product Development, in addition to suppliers and partners.
Personality matters
We are looking for a person with great personal drive and the ability to professionally represent Kamstrup. You have a background in IT, and ideally you have experience within management, technical support, user support and/or IT Operations. It will furthermore be an advantage if you have expertise in databases and wireless communication, as well as experience with the service management solution, ServiceNow.
As a person, you driven by the desire to solve problems as a means to create solutions for your customers. Therefore, you manage to challenge status quo in order to improve customer satisfaction. As you will have a broad contact surface with customers and colleagues at all organizational levels, it is necessary that you are an excellent communicator who manages to build relations across functions. Your management style is characterised by a result-oriented mindset which stems from your personal drive and passion for taking initiative.
You are fluent in both written and spoken English, as well as at least one of the Nordic languages.
We offer more than just a job
As Service Manager, we offer you an exciting leadership position in which you can directly impact the development of our business in Norway. In this job, you will get the opportunity to work with a wide range of modern technologies. You will be a part of an international company in growth that strives to create progress for others by optimizing the needs for regulating the world’s energy- and water consumption and balancing the production.
The job is based in Oslo, Norway and our benefits include a very good pension scheme, extended personnel insurance, health insurance, modern fitness room, social activities, and a good work environment.
Do you want to be a part of Kamstrup?
Please submit your application by using the link below. Applications are reviewed on a continuous basis, and you can expect a response within six weeks.
If you have any questions about the position, please contact Head of Global Customer Support, Andres Figueroa, on phone: +47 45 51 14 39.
About Kamstrup
Kamstrup develops, produces and sells smart energy and water meters, relating reading systems, data analysis tools and services to utilities and other users over the entire world. Through our leadership, expertise and passion for partnership, we always think forward in pursuit of a brighter energy future; one that advances the performance of every customer, whilst creating lasting value for the communities they serve. We take responsibility for the way we act and we are committed to reduce waste with the purpose of securing clean water and energy to a maximum number of people.
Kamstrup has over 1.500 employees in more than 20 countries with headquarters in Denmark. Kamstrup has a healthy economy, growth rates and a strong focus on development of technology and staff. You can read more about Kamstrup on our website and see our annual report here. You can also follow us on LinkedIn and Facebook, to be updated on latest news and vacant positions.
Information og data
Denne ledige stilling har jobtypen "Kundeservicemedarbejder", og befinder sig i kategorien "Kontor, handel og service".
Arbejdsstedet er beliggende i Skanderborg.
Jobbet er oprettet på vores service den 25.11.2021, men kan have været deaktiveret og genaktiveret igen.
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
- Kundeservicemedarbejder
- Skanderborg
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