- Udlandet

Denne stilling er desværre ikke længere ledig.
Se alle ledige stillinger

Udlandet

At A Glance

Joining the TUI Experience Centre as TUI Contact Centre Agent, you will be based in our Palma Office playing your part to provide multi-channel customer service that includes contact via phone, SMS and other digital channels. You will be providing both customer service and problem resolution to our guests both before and during their holiday when the service is operational 24hours a day. Your service will help you to build excellent relationships and provide sales through customer service on an individual basis.

Please note: You have selected a position that requires an EU passport at time of travel.

TUI Destination Experiences, or TUI DX for short, is the world’s leading provider of destination experiences with 9,000 employees in 49 countries. TUI DX offer 14million guests a portfolio of excursions, activities, tours, transfers and guest services.

If you want to know more about why TUI Group is the world’s leading tourism group, and our continuing work in the diversity & inclusion space, simply visit careers.tuigroup.com

What You Will Be Doing
  • Provide a high level of customer service in response to an interesting variety of enquiries and customer complaints
  • Talking to guests both before and during their holiday all over the world with the aim to do everything possible to resolve all enquiries during your first contact with them
  • You will be supportive and empathetic with every guest and ensure that more complex or sensitive situations are investigated and resolved in full
  • You will be empowered to act in the best interests of the guest and will receive the necessary support when required from a member of the management team
  • You will be a contact point for your destination colleagues to help and respond to their enquiries
  • You will be target driven and genuinely enjoy building up relationships and providing excellent service on an individual basis
  • Build up operational and company knowledge with the use of modern technology to work with, all of which will help you to exceed any targets
  • Enjoy change and challenges such as assisting with occasional emergencies during your working days
  • You will ensure that your work is fully compliant with all legislative and internal business processes and show a flexible attitude that will see you willing and able to undertake any other responsibilities that may be reasonably requested.

What We Are Looking For
  • Exceptional administration skills, strong planning, organisation and computer literacy
  • A service orientated mind-set that will deliver our customer promise ‘Discover your Smile’
  • Able to work fully flexible shift patterns that include rotating shifts throughout the day, including nights
  • Experience of working within a customer service / tourism role advantageous
  • Confident and positive with the commitment to achieve sales through service targets
  • Willing to work with colleagues and customers with varying nationalities
  • High personal standards, behaviours and a professional attitude
  • Strong verbal & written Danish and English. Any additional European language advantageous
  • Comfortable working with modern technology, as well as the internet and social media

Working Within TUI Group
  • Being a valuable team member of TUI, the No.1 global travel company
  • We offer a competitive salary and benefits
  • Private Health Insurance is provided along with all visas/work permits and criminal check costs
  • All training days are fully paid by us – we are proud of our free-to-all global learning and development programme including online language lessons and on-the-job Junior Management Development Programme
  • TUI DX operate in 115 destinations offering more career opportunities than any other travel company

How To Apply
Apply fast and easy by uploading your CV or answer a few application questions. If your application is successful, we will invite you to an online fun recruitment journey before meeting in person in Copenhagen.

If you are interested in more than one role for TUI Destination Experiences, please anyway only apply for the role you believe you are most suitable for and let us know when we invite you to meet us in person what other roles you are open to.

#tuijobs #tuijobsabroad #tuidestinationjobs #holidaydestinationjobs

For more info, check out our career site https://tuijobsabroad.ofir.com



Denne jobannonce blev oprindeligt opslået på https://www.ofir.dk/
(Den originale annonce kan ses på: https://www.ofir.dk/showojob?ofirid=724d4e30)
Kilde: Jobnet.dk


Information og data

Denne ledige stilling har jobtypen "Kundeservicemedarbejder", og befinder sig i kategorien "Kontor, handel og service".

Arbejdsstedet er beliggende i Udlandet

Jobbet er oprettet på vores service den 14.12.2019, men kan have været deaktiveret og genaktiveret igen.

Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
  • Kundeservicemedarbejder
  • Udlandet
  • Mandag den 27. januar 2020

Lignende jobs

  • Kundeservice Agent (Zalando)

    Fri kontakt
    Har du færdiggjort gymnasiet og er klar på nye eventyr? Kunne du tænke dig at bo i udlandet? Og har du mod på at arbejde med kundeservice? Så kan du være den, vi søger til en stilling hos Zalando i Grækenland! Du vil arbejde med at hjælpe Zalandos kunder hos en stabil virksomhed, der arbejder med mange kendte brands.
    • Kundeservicemedarbejder
    • Udlandet
    Få mere info
  • Kundeservice Agent på solrige Malta

    Fri kontakt
    Vil du gerne se noget andet end Danmarks grå gader og få oplevelser ud over det sædvanlige i dit sabbatår? Er du glad for at rejse, og kunne du tænke dig at arbejde med kundeservice? Så er det måske dig, vi leder efter til et spændende job på solskinsøen Malta!
    • Kundeservicemedarbejder
    • Udlandet
    Få mere info
  • Dansk kundesupporter for Netflix i Grækenland

    Fri kontakt
    Drømmer du om at kombinere erhvervserfaring med et uforglemmeligt ophold i udlandet? Elsker du film og TV-serier? Så er jobbet som kundesupporter for Netflix muligvis den helt rigtige jobmulighed for dig! Lige nu søger vi en filmelsker og seriefan til Netflixs danske kundeserviceafdeling beliggende i Grækenland!
    • Kundeservicemedarbejder
    • Udlandet
    Få mere info
  • Nordic-speaking Customer Service Agent to a leadin...

    Kundeservicemedarbejder søges til organisation/virksomhed i Udlandet
    • Kundeservicemedarbejder
    • Udlandet
    Få mere info

Statistik over udbudte jobs som kundeservicemedarbejdere i Udlandet

Herunder ser du udviklingen i udbudte kundeservicemedarbejder i Udlandet over tid. Bemærk at jobs der ikke har en bestemt geografi ikke er medtaget i tabellen. I den første kolonne ser du datoen. I den næste kolonne ser du det samlede antal kundeservicemedarbejdere i Udlandet.

Se flere statistikker her:
Statistik over udbudte kundeservicemedarbejdere i Udlandet over tid

Dato Alle jobs som kundeservicemedarbejdere
9. november 2024 100
8. november 2024 100
7. november 2024 100
6. november 2024 104
5. november 2024 101
4. november 2024 99
3. november 2024 99
2. november 2024 99
1. november 2024 101
31. oktober 2024 101
30. oktober 2024 98
29. oktober 2024 101
28. oktober 2024 99
27. oktober 2024 100
26. oktober 2024 100
25. oktober 2024 75
24. oktober 2024 96
23. oktober 2024 96
22. oktober 2024 96
21. oktober 2024 94
20. oktober 2024 95
19. oktober 2024 95
18. oktober 2024 93
17. oktober 2024 93
16. oktober 2024 93
15. oktober 2024 91
14. oktober 2024 81
13. oktober 2024 81
12. oktober 2024 81
11. oktober 2024 88
10. oktober 2024 121