Danish Speaking Customer Service Ambassadors, Swieqi, Malta (369927)
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Udlandet
Casumo, Swieqi, Malta, is looking for 5 Danish Speaking Customer Service Ambassadors.
Job description:
As a member of the Customer Service Ambassador team, you will be a part of a diverse and ambitious group of people responsible for navigating players throughout their adventure with us. You will begin your Ambassador journey in our Service team, where you will be responsible for onboarding, educating, and supporting our customers. This team is a springboard for growing into either our Engagement team, where you will be able to get creative and upsell our product, or our Expert team, where you will have the opportunity to dig deep, expand your knowledge and learn more about the complex sides of iGaming.
As Customer Service Ambassador You Will:
• Listen and respond to our player’s needs and concerns and provide professional, friendly support at all times ensuring our players are our number one priority
• Work in collaboration with other teams such as Player Protection, Sports, Payments and Loyalty
• Contribute fresh new ideas, giving constructive feedback to constantly improve how we work and exercise your creativity
• Support customers across multiple brands via live chat and email with an average of 100 cases per day
• Assist management with day to day tasks, while expanding your knowledge and progression
You Are:
• In the posession of a good level of Danish
• Passionate about identifying customer needs and providing first contact resolution
• Experienced & comfortable interacting with customers, whether that be face-to-face, via calls or written communication
• Target driven and eager to consistently improve your personal performance
• Excellent at communicating, patient and able to explain complex topics in a concise way
• Ambitious, eager and ready to learn
• A reliable, hard working person with a super positive attitude
Bonus skills:
• Sportsbook knowledge
• Live chat experience
• iGaming experience
• Fluent in any of our other key market languages (English, Swedish, Danish, Norweigan, German, Spanish, Finnish)
Vacancy Additional Information
Ambassadors Perks:
• Monthly bonus incentives to reward high performance
• Regular target based competitions
• 3 weeks of full training with constant attention and support
• Career progression with managerial potential
Casumo Perks:
Being a part of the Casumo group provides an unparalleled experience. You’ll find yourself surrounded by the brightest minds within the most inspiring and collaborative office spaces on the sunshiny island of Malta.
In addition to that, you’ll enjoy:
• Private health insurance
• Wellness incentives, including gym passes
• Gourmet lunches and healthy snacks prepared by our in-house chefs
• Access to some of the greatest tools and platforms for developing your professional skills and building success within your role
• A range of training courses, known as Casumo College, for continuous learning and growth
• An incredibly diverse team of smart, kind and motivated colleagues from more than 30 countries
• Social events for building strong relationships with colleagues from all across the organisation
Any assistance with accommodation/relocation:
• 2 weeks in company flat
• Flights (one-way ticket only, for employee only including 2 pieces of luggage)
• €500 cash reimbursement for relocation expenses
• Transport from airport to accommodation
Salary:
€ 23.000
How will the interviews be held:
Online
To apply CV and a covering email are to be sent by email to [email protected] and should be written in English. Please quote the vacancy name and number369927 in your email.
Latest application date is 07.06.2021.
(from EURES Malta)
EURES står for European Employment Service og er et tilbud til alle EU-borgere, der ønsker at arbejde i et andet EU/EØS-land. Her finder du job i udlandet og information om jobsøgning i udlandet.
Følg os på Facebook "EURES Danmark"
Kilde: Jobnet.dk
Job description:
As a member of the Customer Service Ambassador team, you will be a part of a diverse and ambitious group of people responsible for navigating players throughout their adventure with us. You will begin your Ambassador journey in our Service team, where you will be responsible for onboarding, educating, and supporting our customers. This team is a springboard for growing into either our Engagement team, where you will be able to get creative and upsell our product, or our Expert team, where you will have the opportunity to dig deep, expand your knowledge and learn more about the complex sides of iGaming.
As Customer Service Ambassador You Will:
• Listen and respond to our player’s needs and concerns and provide professional, friendly support at all times ensuring our players are our number one priority
• Work in collaboration with other teams such as Player Protection, Sports, Payments and Loyalty
• Contribute fresh new ideas, giving constructive feedback to constantly improve how we work and exercise your creativity
• Support customers across multiple brands via live chat and email with an average of 100 cases per day
• Assist management with day to day tasks, while expanding your knowledge and progression
You Are:
• In the posession of a good level of Danish
• Passionate about identifying customer needs and providing first contact resolution
• Experienced & comfortable interacting with customers, whether that be face-to-face, via calls or written communication
• Target driven and eager to consistently improve your personal performance
• Excellent at communicating, patient and able to explain complex topics in a concise way
• Ambitious, eager and ready to learn
• A reliable, hard working person with a super positive attitude
Bonus skills:
• Sportsbook knowledge
• Live chat experience
• iGaming experience
• Fluent in any of our other key market languages (English, Swedish, Danish, Norweigan, German, Spanish, Finnish)
Vacancy Additional Information
Ambassadors Perks:
• Monthly bonus incentives to reward high performance
• Regular target based competitions
• 3 weeks of full training with constant attention and support
• Career progression with managerial potential
Casumo Perks:
Being a part of the Casumo group provides an unparalleled experience. You’ll find yourself surrounded by the brightest minds within the most inspiring and collaborative office spaces on the sunshiny island of Malta.
In addition to that, you’ll enjoy:
• Private health insurance
• Wellness incentives, including gym passes
• Gourmet lunches and healthy snacks prepared by our in-house chefs
• Access to some of the greatest tools and platforms for developing your professional skills and building success within your role
• A range of training courses, known as Casumo College, for continuous learning and growth
• An incredibly diverse team of smart, kind and motivated colleagues from more than 30 countries
• Social events for building strong relationships with colleagues from all across the organisation
Any assistance with accommodation/relocation:
• 2 weeks in company flat
• Flights (one-way ticket only, for employee only including 2 pieces of luggage)
• €500 cash reimbursement for relocation expenses
• Transport from airport to accommodation
Salary:
€ 23.000
How will the interviews be held:
Online
To apply CV and a covering email are to be sent by email to [email protected] and should be written in English. Please quote the vacancy name and number369927 in your email.
Latest application date is 07.06.2021.
(from EURES Malta)
EURES står for European Employment Service og er et tilbud til alle EU-borgere, der ønsker at arbejde i et andet EU/EØS-land. Her finder du job i udlandet og information om jobsøgning i udlandet.
Følg os på Facebook "EURES Danmark"
Kilde: Jobnet.dk
Information og data
Denne ledige stilling har jobtypen "Kundeservicemedarbejder", og befinder sig i kategorien "Kontor, handel og service".
Arbejdsstedet er beliggende i Udlandet
Jobbet er oprettet på vores service den 11.5.2021, men kan have været deaktiveret og genaktiveret igen.
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
- Kundeservicemedarbejder
- Udlandet
- Mandag den 07. juni 2021
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Statistik over udbudte jobs som kundeservicemedarbejdere i Udlandet
Herunder ser du udviklingen i udbudte kundeservicemedarbejder i Udlandet over tid. Bemærk at jobs der ikke har en bestemt geografi ikke er medtaget i tabellen. I den første kolonne ser du datoen. I den næste kolonne ser du det samlede antal kundeservicemedarbejdere i Udlandet.
Se flere statistikker her:
Statistik over udbudte kundeservicemedarbejdere i Udlandet over tid
| Dato | Alle jobs som kundeservicemedarbejdere |
|---|---|
| 7. november 2024 | 100 |
| 6. november 2024 | 104 |
| 5. november 2024 | 101 |
| 4. november 2024 | 99 |
| 3. november 2024 | 99 |
| 2. november 2024 | 99 |
| 1. november 2024 | 101 |
| 31. oktober 2024 | 101 |
| 30. oktober 2024 | 98 |
| 29. oktober 2024 | 101 |
| 28. oktober 2024 | 99 |
| 27. oktober 2024 | 100 |
| 26. oktober 2024 | 100 |
| 25. oktober 2024 | 75 |
| 24. oktober 2024 | 96 |
| 23. oktober 2024 | 96 |
| 22. oktober 2024 | 96 |
| 21. oktober 2024 | 94 |
| 20. oktober 2024 | 95 |
| 19. oktober 2024 | 95 |
| 18. oktober 2024 | 93 |
| 17. oktober 2024 | 93 |
| 16. oktober 2024 | 93 |
| 15. oktober 2024 | 91 |
| 14. oktober 2024 | 81 |
| 13. oktober 2024 | 81 |
| 12. oktober 2024 | 81 |
| 11. oktober 2024 | 88 |
| 10. oktober 2024 | 121 |
| 9. oktober 2024 | 120 |
| 8. oktober 2024 | 123 |