Cloud Customer Lifecycle Manager (Danish)

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Udlandet

If you are looking for an opportunity to progress your career, we look forward to receiving your CV.

David Kennedy Recruitment has partnered with a leading BPO company that supports top tech brands in providing exceptional customer care. We're looking for a Danish-speaking customer-facing Customer Lifecycle Manager to execute the engagement and drive partner hand-off, provide initial face/voice to the customer, and drive sales.

DUTIES AND RESPONSIBILITIES:

  • Be the first and main contact point for Cloud technology customers - small and medium businesses
  • Leverage social, digital, video, chat, phone, and demonstration environments to effectively reach, sell to, and manage customers
  • Contact 200 leads and create 30 opportunities per month; maintain high daily activity, minimum ~60-90 activities/day
  • Determine customers' needs and identify opportunities, deliver a strong first impression, and set the foundation for long-term customer relationships by delivering a world-class customer engagement experience
  • Quarterback sales from lead to purchase, leading the sales strategy, maximizing up-sell and cross-sell opportunities by collaborating with Solution Specialists and
  • Partner Connection Managers
  • Turn prospects and qualified leads into opportunities and revenue pipeline by applying relevant criteria, e.g., BANT (budget, authority, need, and timeline)
  • Forecast sales, pipeline, and usage of the products and solutions in scope
  • Collect feedback from customers and articulate it back to the business: "Voice of customer."

REQUIREMENTS:

  • Excellent in English (verbal and written),Excellent in Danish (verbal and written)
  • 2+ years of sales experience with a proven track record of success is required
  • Minimum 1 year of IT industry experience required and general knowledge of the IT industry
  • High school diploma required; a BA/4-year degree would be an advantage
  • Familiarity with modern sales techniques and tools, including experience from retail sales, corporate internships, or entrepreneurial programs
  • Experience working with or selling Azure, Office 365, Dynamics 365, or similar solutions would be an advantage
  • Microsoft Fundamentals certification on Azure/Modern Workplace/BizApps would be an advantage
  • Ability to work independently – drives own personal performance, takes ownership of training and skill enhancement, seeks continuous quality improvement
  • Strong interpersonal skills, excellent oral, written, and verbal business communication skills. Ability to successfully communicate with contacts via the phone (cold calling and established relationship), email, video, and presentations
  • Achievement- and success-driven personality, motivated by performance rewards for exceeding annual sales goals through strategic sales leadership and strong cross-business collaboration
  • Solid time management skills
  • Experience using Microsoft Office Suite applications, Windows OS, and Client
  • Relationship Management (CRM) system(s) such as Dynamics 365, Salesforce, etc
  • Passion for cloud technologies and changing the world.

BENEFITS:

  • Attractive remuneration with capped sales bonuses
  • Working with a big name in the Cloud industry and gaining specialization in it
  • Medical insurance
  • Work from Monday to Friday from 9 AM - 6 PM
  • Relocation cost reimbursement for candidates from abroad
  • Sponsored meals
  • International team
  • Stimulating environment
  • Many opportunities for growth within the company.

Position: Cloud Customer Lifecycle Manager

Location: Málaga, Spain

Employment type: Full-time

Remuneration: Base salary + performance bonus.

Relocation payment €500 reimbursed after month 1

Mon to Fri 09-18, medical insurance

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Kilde: Jobnet.dk


Information og data

Denne ledige stilling har jobtypen "Kundeservicemedarbejder", og befinder sig i kategorien "Kontor, handel og service".

Arbejdsstedet er beliggende i Udlandet

Jobbet er oprettet på vores service den 20.7.2023, men kan have været deaktiveret og genaktiveret igen.

Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
  • Kundeservicemedarbejder
  • Udlandet
  • Torsdag den 14. september 2023

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