Customer Support Agent with Danish (full-time or part-time), Riga, Latvia
Denne stilling er desværre ikke længere ledig.
Se alle ledige stillinger
Udlandet
is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Customer Support Agent in Riga.
Full-time, onsite in Riga.
Employment type: full-time or part-time (minimum 20 hours a week)
Duties and responsabilities
Requirements
Offer
Employee benefits
More information:
David Kennedy,
How to apply?
Read the vacancy and apply online as soon as possible:
Kilde:
Full-time, onsite in Riga.
Employment type: full-time or part-time (minimum 20 hours a week)
Duties and responsabilities
- Handle incoming message requests from customers of a payment platform over phone, chat and email and provide resolution to end users
- Record case resolutions in the contact center tool based on client communication
- Ensure that cases are resolved within the case life cycle
- Escalate priority issues per client specifications to the immediate lead if applicable
- Work independently and within a team
- Communicate well with internal and external contacts
- Provide exemplary customer experience
- Meet quality standards on all handled contacts
- Follow the schedule of work days and hours, be ready to start working on time
- Handle contacts while maintaining the targets defined for the project: response time, handle time, and resolution rate aligned with project KRAs
- Consider any additional ad hoc tasks that may contribute to better service to the client or improvement of your KPIs
- Attend trainings
Requirements
- Upper intermediate Danish (B2) and very good level of English (C1) language, both verbal and written
- Previous experience in an outsourced customer service environment is nice to have
- Willingness to relocate to Riga or already residing there
- EU citizenship or valid work permit for Latvia
- Computer literacy with a minimum typing skill of 50 wpm with 90% accuracy
- Optimistic, friendly, positive, and self-motivated personality
- Ability to work in team
- Service-oriented profile and with a focus on problem solving
- Ability to work shift hours/ part time (to the extent legally possible), adapting fast on change of prioritization
- No remarks in a background check, e.g. no criminal record, and willingness to participate in such background check process during the recruitment process
Offer
- Paid startup training and professional development sessions
- Shifts within the line operating hours 10 AM - 06 PM, from Monday to Sunday. 40 hours a week
- Hybrid work (performance dependant)l might be considered after initial 3 months of employment
- Relocation support
- A dynamic and diverse job in a pleasant and modern environment
- Opportunities for personal and professional development
- Team-building activities
Employee benefits
- Premium Medical Insurance: Enjoy comprehensive coverage for you and your family (spouse and dependents) including routine health checks, dental, vision, prescription drugs, mental health support, and much more.
- Work from Home on Late Shifts: Option to work from home whenever you work late shift hours ending beyond 9 pm, providing you with the flexibility to manage your schedule effectively.
More information:
David Kennedy,
How to apply?
Read the vacancy and apply online as soon as possible:
Kilde:
Information og data
Denne ledige stilling har jobtypen "Kundeservicemedarbejder", og befinder sig i kategorien "Kontor, handel og service".
Arbejdsstedet er beliggende i Udlandet
Jobbet er oprettet på vores service den 2.9.2024, men kan have været deaktiveret og genaktiveret igen.
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
- 26.10.2024
- Kundeservicemedarbejder
- Udlandet
- Mandag den 28. oktober 2024
Lignende jobs
-
Kundeservice Agent (Zalando)
Fri kontaktHar du færdiggjort gymnasiet og er klar på nye eventyr? Kunne du tænke dig at bo i udlandet? Og har du mod på at arbejde med kundeservice? Så kan du være den, vi søger til en stilling hos Zalando i Grækenland! Du vil arbejde med at hjælpe Zalandos kunder hos en stabil virksomhed, der arbejder med mange kendte brands.Få mere info- Kundeservicemedarbejder
- Udlandet
-
Kundeservice Agent på solrige Malta
Fri kontaktVil du gerne se noget andet end Danmarks grå gader og få oplevelser ud over det sædvanlige i dit sabbatår? Er du glad for at rejse, og kunne du tænke dig at arbejde med kundeservice? Så er det måske dig, vi leder efter til et spændende job på solskinsøen Malta!Få mere info- Kundeservicemedarbejder
- Udlandet
-
Dansk kundesupporter for Netflix i Grækenland
Fri kontaktDrømmer du om at kombinere erhvervserfaring med et uforglemmeligt ophold i udlandet? Elsker du film og TV-serier? Så er jobbet som kundesupporter for Netflix muligvis den helt rigtige jobmulighed for dig! Lige nu søger vi en filmelsker og seriefan til Netflixs danske kundeserviceafdeling beliggende i Grækenland!Få mere info- Kundeservicemedarbejder
- Udlandet
-
Norwegian speaking Digital Products Business Devel...
Join Our Team in Athens!We’re seeking Norwegian-speaking talents to join our dynamic team in Greece, working from a modern, state-of-the-art environment.If you have a strong Sales/Business .Få mere info- Kundeservicemedarbejder
- Udlandet
Statistik over udbudte jobs som kundeservicemedarbejdere i Udlandet
Herunder ser du udviklingen i udbudte kundeservicemedarbejder i Udlandet over tid. Bemærk at jobs der ikke har en bestemt geografi ikke er medtaget i tabellen. I den første kolonne ser du datoen. I den næste kolonne ser du det samlede antal kundeservicemedarbejdere i Udlandet.
Se flere statistikker her:
Statistik over udbudte kundeservicemedarbejdere i Udlandet over tid
| Dato | Alle jobs som kundeservicemedarbejdere |
|---|---|
| 21. november 2024 | 101 |
| 20. november 2024 | 98 |
| 19. november 2024 | 99 |
| 18. november 2024 | 99 |
| 17. november 2024 | 100 |
| 16. november 2024 | 100 |
| 15. november 2024 | 100 |
| 14. november 2024 | 98 |
| 13. november 2024 | 95 |
| 12. november 2024 | 99 |
| 11. november 2024 | 100 |
| 10. november 2024 | 100 |
| 9. november 2024 | 100 |
| 8. november 2024 | 100 |
| 7. november 2024 | 100 |
| 6. november 2024 | 104 |
| 5. november 2024 | 101 |
| 4. november 2024 | 99 |
| 3. november 2024 | 99 |
| 2. november 2024 | 99 |
| 1. november 2024 | 101 |
| 31. oktober 2024 | 101 |
| 30. oktober 2024 | 98 |
| 29. oktober 2024 | 101 |
| 28. oktober 2024 | 99 |
| 27. oktober 2024 | 100 |
| 26. oktober 2024 | 100 |
| 25. oktober 2024 | 75 |
| 24. oktober 2024 | 96 |
| 23. oktober 2024 | 96 |
| 22. oktober 2024 | 96 |