Danish Customer Service Advisor To Sunny Barcelona
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Udlandet
We are now looking for a Customer Service Advisor to Barcelona. Do you have experience from the financial industry or the service branch? Then we would like to hear from you! We have an exciting opportunity for a Danish speaking candidate to join our clients friendly Finance Service Centre in the outskirts of Barcelona as a Customer Service Agent.
The Customer Service Advisor's main objective is to achieve the targets for his/her group. This is achieved by handling queries and issues in an effective and timely manner in line with our clients policy. An operational role that also encompasses key relationships within Country Teams, Management Team, BPO team, Partners & Customers.
Main Responsibilities
What we are looking for
The client offers
Does it sound interesting? Register your English CV today, as the recruitment process is ongoing. For questions about the role; [email protected]
About Nordic Jobs Worldwide:
We are a professional Nordic recruitment specialist focused on connecting candidates from Sweden, Finland, Norway, and Denmark with businesses from all over the world.
Nordic Jobs Worldwide is the largest language Recruitment agency in the Nordic region, we match the most exciting jobs with Nordic talent. Over the past 2 years, we have recruited and helped over 1000 Nordic speakers to their dream job with our partners in over 28 different countries.
The Customer Service Advisor's main objective is to achieve the targets for his/her group. This is achieved by handling queries and issues in an effective and timely manner in line with our clients policy. An operational role that also encompasses key relationships within Country Teams, Management Team, BPO team, Partners & Customers.
Main Responsibilities
- To manage the resolution of Partner/ Customer queries within corporate guidelines, demonstrating the ability to react professionally in disputed or heated situations, creating solutions that not only meet with customer satisfaction, but also make Partners/Customers feel valued and keen to repeat business with our client in line with T&C’s.
- To manage effectively designated work/stock levels to achieve targets & SLA’s set & escalate as appropriate.
- To ensure compliance with T&C’s and Business Rules and absolute compliance with corporate guidelines encompassing in particular ethical and financial rules.
- To encourage positive Partner behavior through feedback on QMS system.
- To ensure Partner compliance with Portal functionality where available.
- To provide TL with timely and accurate updates on his/hers aged and outstanding queries.
- To ensure strict adherence to IC & Sarbox requirements
- Achievement of monthly/quarterly targets and SLA
- Regular communication to team Leader
What we are looking for
- University Level education (desirable)
- Fluency in English and Danish, both written and verbal.
- Self-motivated and willing to learn new skills
- Adaptable to a changing environment & flexible with regard to working patterns
- Results / Target driven
- Excellent communication and negotiation skills
- Excellent Customer Care skills
- Computer literate
- Committed approach to team work.
- Resilient under pressure and ability to quickly adapt to unforeseen work demands.
The client offers
- Competitive salary and bonus scheme
- Language bonus after 1 year
- Generous relocation package
- Friendly and flexible work environment
- Flex salary programme
- Life and accident insurance
- Annual shop allowance
- Free Spanish lessons
Does it sound interesting? Register your English CV today, as the recruitment process is ongoing. For questions about the role; [email protected]
About Nordic Jobs Worldwide:
We are a professional Nordic recruitment specialist focused on connecting candidates from Sweden, Finland, Norway, and Denmark with businesses from all over the world.
Nordic Jobs Worldwide is the largest language Recruitment agency in the Nordic region, we match the most exciting jobs with Nordic talent. Over the past 2 years, we have recruited and helped over 1000 Nordic speakers to their dream job with our partners in over 28 different countries.
Information og data
Denne ledige stilling har jobtypen "Kundeservicemedarbejder", og befinder sig i kategorien "Kontor, handel og service".
Arbejdsstedet er beliggende i Udlandet
Jobbet er oprettet på vores service den 24.6.2019, men kan have været deaktiveret og genaktiveret igen.
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
- Kundeservicemedarbejder
- Udlandet
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Statistik over udbudte jobs som kundeservicemedarbejdere i Udlandet
Herunder ser du udviklingen i udbudte kundeservicemedarbejder i Udlandet over tid. Bemærk at jobs der ikke har en bestemt geografi ikke er medtaget i tabellen. I den første kolonne ser du datoen. I den næste kolonne ser du det samlede antal kundeservicemedarbejdere i Udlandet.
Se flere statistikker her:
Statistik over udbudte kundeservicemedarbejdere i Udlandet over tid
| Dato | Alle jobs som kundeservicemedarbejdere |
|---|---|
| 19. september 2024 | 129 |
| 18. september 2024 | 131 |
| 17. september 2024 | 137 |
| 16. september 2024 | 136 |
| 15. september 2024 | 138 |
| 14. september 2024 | 137 |
| 13. september 2024 | 141 |
| 12. september 2024 | 140 |
| 11. september 2024 | 138 |
| 10. september 2024 | 138 |
| 9. september 2024 | 137 |
| 8. september 2024 | 138 |
| 7. september 2024 | 138 |
| 6. september 2024 | 138 |
| 5. september 2024 | 137 |
| 4. september 2024 | 137 |
| 3. september 2024 | 137 |
| 2. september 2024 | 135 |
| 1. september 2024 | 132 |
| 31. august 2024 | 134 |
| 30. august 2024 | 135 |
| 29. august 2024 | 135 |
| 28. august 2024 | 131 |
| 27. august 2024 | 130 |
| 26. august 2024 | 131 |
| 25. august 2024 | 130 |
| 24. august 2024 | 130 |
| 23. august 2024 | 130 |
| 22. august 2024 | 131 |
| 21. august 2024 | 131 |
| 20. august 2024 | 131 |