Danish Speaking Customer Service Agents, Tal-Pieta, Malta (350760)
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Udlandet
Videoslots Ltd, Tal-Pieta, Malta, is looking for 2 Danish Speaking Customer Service Agents.
Contract Type: Indefinite
Reports to: Team Leader
Hours: Shift based between Monday and Sunday (including night shifts)
Department: Customer Service
Who are Videoslots?
Videoslots is the brainchild of Alexander Stevendahl, an expert poker player and a star affiliate. Our site was born online in 2011 where a handful of entrepreneurs who had a knack for entertaining others helped build our second home into what it is today. Our unique product offering and experience we offer our customers is what enables our brand to shine.
What will you be doing?
You will be the first point of contact with our players through live chat, email and phone calls. All aspects of this role are customer centric and focused on delivering the best possible experience. You will be mainly responsible for:
Who are you?
Training provided:
2 weeks training (Theory and on-the-job training)
Any assistance with accommodation/relocation
Any other benefits:
Apart from our vibrant and sunny offices and smashing team, here is what we offer you:
Salary:
25,000 EUR Gross per year
How will the interviews be held:
Skype or at the office (if the person is located in Malta)
Any other information
To apply please send a CV in English to [email protected] quoting the vacancy title ‘Norwegian Speaking Customer support Specialist’ and the vacancy reference number 350760
(from EURES Malta)
EURES står for European Employment Service og er et tilbud til alle EU-borgere, der ønsker at arbejde i et andet EU/EØS-land. Her finder du job i udlandet og information om jobsøgning i udlandet.
http://www.eures.dk eller http://www.europa.eu/eures
Kilde: Jobnet.dk
Contract Type: Indefinite
Reports to: Team Leader
Hours: Shift based between Monday and Sunday (including night shifts)
Department: Customer Service
Who are Videoslots?
Videoslots is the brainchild of Alexander Stevendahl, an expert poker player and a star affiliate. Our site was born online in 2011 where a handful of entrepreneurs who had a knack for entertaining others helped build our second home into what it is today. Our unique product offering and experience we offer our customers is what enables our brand to shine.
What will you be doing?
You will be the first point of contact with our players through live chat, email and phone calls. All aspects of this role are customer centric and focused on delivering the best possible experience. You will be mainly responsible for:
- Greet and communicate with customers in a warm and empathetic fashion
- Deliver a high level of customer service to customers regarding their queries and inform them about promotions and deals on site
- Identify and support players in difficulties they might encounter
- Enable our players with quality solutions in a timely, personal and professional manner that exceeds the customers’ expectations
- Provide explanations to customers about products/site/policies
- Keep up to date with new information/policies
- Build a trusting relationship through accurate answers and a positive vibe
- Understand, guide and support players in Responsible Gambling
- Collaborate with our Fraud and payments team in customer queries
- Understand AML and report any suspicious activity
- Update customer account/details with necessary information when needed
Who are you?
- Fluent in Danish who can also speak/write English fluently
- You have a positive and a can-do attitude with a flexible approach
- You enjoy learning and sharing your knowledge with others
- You have a genuine interest in iGaming and eager to learn more
- You take pride in giving support to people with empathy and show engagement in delivering an excellent service
- An excellent listener
- A team player that can work independently
Training provided:
2 weeks training (Theory and on-the-job training)
Any assistance with accommodation/relocation
- Flight ticket
- Taxi
- Company accommodation
Any other benefits:
Apart from our vibrant and sunny offices and smashing team, here is what we offer you:
- Competitive salary
- Annual fitness allowances
- Daily fresh fruit
- Breakfast Wednesdays
- Private Health insurance
- Relocation Package (1 way ticket to Malta + 2 weeks accommodation)
- Quarterly company and team events
- VIP tickets to many events and festivals showcasing world class DJ’s
- Transport for shift workers
- Annual company trip abroad
- Learning and development opportunities
- Education allowance
- Corporate VIP discount scheme
Salary:
25,000 EUR Gross per year
How will the interviews be held:
Skype or at the office (if the person is located in Malta)
Any other information
To apply please send a CV in English to [email protected] quoting the vacancy title ‘Norwegian Speaking Customer support Specialist’ and the vacancy reference number 350760
(from EURES Malta)
EURES står for European Employment Service og er et tilbud til alle EU-borgere, der ønsker at arbejde i et andet EU/EØS-land. Her finder du job i udlandet og information om jobsøgning i udlandet.
http://www.eures.dk eller http://www.europa.eu/eures
Kilde: Jobnet.dk
Information og data
Denne ledige stilling har jobtypen "Kundeservicemedarbejder", og befinder sig i kategorien "Kontor, handel og service".
Arbejdsstedet er beliggende i Udlandet
Jobbet er oprettet på vores service den 25.6.2019, men kan have været deaktiveret og genaktiveret igen.
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
- Kundeservicemedarbejder
- Udlandet
- Fredag den 19. juli 2019
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Statistik over udbudte jobs som kundeservicemedarbejdere i Udlandet
Herunder ser du udviklingen i udbudte kundeservicemedarbejder i Udlandet over tid. Bemærk at jobs der ikke har en bestemt geografi ikke er medtaget i tabellen. I den første kolonne ser du datoen. I den næste kolonne ser du det samlede antal kundeservicemedarbejdere i Udlandet.
Se flere statistikker her:
Statistik over udbudte kundeservicemedarbejdere i Udlandet over tid
| Dato | Alle jobs som kundeservicemedarbejdere |
|---|---|
| 24. november 2024 | 96 |
| 23. november 2024 | 97 |
| 22. november 2024 | 98 |
| 21. november 2024 | 101 |
| 20. november 2024 | 98 |
| 19. november 2024 | 99 |
| 18. november 2024 | 99 |
| 17. november 2024 | 100 |
| 16. november 2024 | 100 |
| 15. november 2024 | 100 |
| 14. november 2024 | 98 |
| 13. november 2024 | 95 |
| 12. november 2024 | 99 |
| 11. november 2024 | 100 |
| 10. november 2024 | 100 |
| 9. november 2024 | 100 |
| 8. november 2024 | 100 |
| 7. november 2024 | 100 |
| 6. november 2024 | 104 |
| 5. november 2024 | 101 |
| 4. november 2024 | 99 |
| 3. november 2024 | 99 |
| 2. november 2024 | 99 |
| 1. november 2024 | 101 |
| 31. oktober 2024 | 101 |
| 30. oktober 2024 | 98 |
| 29. oktober 2024 | 101 |
| 28. oktober 2024 | 99 |
| 27. oktober 2024 | 100 |
| 26. oktober 2024 | 100 |
| 25. oktober 2024 | 75 |