TUI Contact Centre Agent - Danish speaking
Denne stilling er desværre ikke længere ledig.
Se alle ledige stillinger
Udlandet
At A Glance
Joining the TUI Experience Centre as TUI Contact Centre Agent, you will be based in our Palma Office playing your part to provide multi-channel customer service that includes contact via phone, SMS and other digital channels. You will be providing both customer service and problem resolution to our guests both before and during their holiday when the service is operational 24hours a day. Your service will help you to build excellent relationships and provide sales through customer service on an individual basis.
Please note: You have selected a position that requires an EU passport at time of travel
What You Will Be Doing
As a TUI Contact Centre Agent, your role in our 24/7 Contact Centre is to provide a high level of customer service in response to an interesting variety of enquiries and customer complaints. You will be talking to guests both before and during their holiday all over the world with the aim to do everything possible to resolve all enquiries during your first contact with them. You will be supportive and empathetic with every guest and ensure that more complex or sensitive situations are investigated and resolved in full. You will be empowered to act in the best interests of the guest and will receive the necessary support when required from a member of the management team. Furthermore, you will also be a contact point for your destination colleagues to help and respond to their enquiries.
Your service will also help you to recommend and sell a wide range of products and excursions to our customers. You will be target driven and genuinely enjoy building up relationships and providing sales through service on an individual basis. You will build up operational and company knowledge and there will be modern technology to work with, all of which will help you to exceed any targets. You will of course enjoy change and challenges such as assisting with occasional emergencies during your working days.
Finally, you will ensure that your work is fully compliant with all legislative and internal business processes and show a flexible attitude that will see you willing and able to undertake any other responsibilities that may be reasonably requested.
What We Are Looking For
Working Within TUI Group
How To Apply
Apply fast and easy by clicking the “Ansøg nu” button CV! If your application is successful, we will invite you to an online fun recruitment journey before meeting in person in Copenhagen
Kilde: Jobnet.dk
Joining the TUI Experience Centre as TUI Contact Centre Agent, you will be based in our Palma Office playing your part to provide multi-channel customer service that includes contact via phone, SMS and other digital channels. You will be providing both customer service and problem resolution to our guests both before and during their holiday when the service is operational 24hours a day. Your service will help you to build excellent relationships and provide sales through customer service on an individual basis.
Please note: You have selected a position that requires an EU passport at time of travel
What You Will Be Doing
As a TUI Contact Centre Agent, your role in our 24/7 Contact Centre is to provide a high level of customer service in response to an interesting variety of enquiries and customer complaints. You will be talking to guests both before and during their holiday all over the world with the aim to do everything possible to resolve all enquiries during your first contact with them. You will be supportive and empathetic with every guest and ensure that more complex or sensitive situations are investigated and resolved in full. You will be empowered to act in the best interests of the guest and will receive the necessary support when required from a member of the management team. Furthermore, you will also be a contact point for your destination colleagues to help and respond to their enquiries.
Your service will also help you to recommend and sell a wide range of products and excursions to our customers. You will be target driven and genuinely enjoy building up relationships and providing sales through service on an individual basis. You will build up operational and company knowledge and there will be modern technology to work with, all of which will help you to exceed any targets. You will of course enjoy change and challenges such as assisting with occasional emergencies during your working days.
Finally, you will ensure that your work is fully compliant with all legislative and internal business processes and show a flexible attitude that will see you willing and able to undertake any other responsibilities that may be reasonably requested.
What We Are Looking For
- Exceptional administration skills, strong planning, organisation and computer literacy
- A service orientated mind-set that will deliver our customer promise ‘Discover your Smile’
- Able to work fully flexible shift patterns that include rotating shifts throughout the day, including nights
- Experience of working within a customer service / tourism role advantageous
- Confident and positive with the commitment to achieve sales through service targets
- Willing to work with colleagues and customers with varying nationalities
- High personal standards, behaviours and a professional attitude
- Strong verbal & written Danish and English. Any additional European language advantageous
- Comfortable working with modern technology, as well as the internet and social media
Working Within TUI Group
- Being a valuable team member of TUI, the No.1 global travel company
- We offer a competitive salary and benefits
- Private Health Insurance is provided along with all visas/work permits and criminal check costs
- All training days are fully paid by us – we are proud of our free-to-all global learning and development programme including online language lessons and on-the-job Junior Management Development Programme
- TUI DX operate in 115 destinations offering more career opportunities than any other travel company
How To Apply
Apply fast and easy by clicking the “Ansøg nu” button CV! If your application is successful, we will invite you to an online fun recruitment journey before meeting in person in Copenhagen
Kilde: Jobnet.dk
Information og data
Denne ledige stilling har jobtypen "Kundeservicemedarbejder", og befinder sig i kategorien "Kontor, handel og service".
Arbejdsstedet er beliggende i Udlandet
Jobbet er oprettet på vores service den 27.6.2019, men kan have været deaktiveret og genaktiveret igen.
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
- Kundeservicemedarbejder
- Udlandet
- Lørdag den 27. juli 2019
Lignende jobs
-
Kundeservice Agent (Zalando)
Fri kontaktHar du færdiggjort gymnasiet og er klar på nye eventyr? Kunne du tænke dig at bo i udlandet? Og har du mod på at arbejde med kundeservice? Så kan du være den, vi søger til en stilling hos Zalando i Grækenland! Du vil arbejde med at hjælpe Zalandos kunder hos en stabil virksomhed, der arbejder med mange kendte brands.Få mere info- Kundeservicemedarbejder
- Udlandet
-
Kundeservice Agent på solrige Malta
Fri kontaktVil du gerne se noget andet end Danmarks grå gader og få oplevelser ud over det sædvanlige i dit sabbatår? Er du glad for at rejse, og kunne du tænke dig at arbejde med kundeservice? Så er det måske dig, vi leder efter til et spændende job på solskinsøen Malta!Få mere info- Kundeservicemedarbejder
- Udlandet
-
Dansk kundesupporter for Netflix i Grækenland
Fri kontaktDrømmer du om at kombinere erhvervserfaring med et uforglemmeligt ophold i udlandet? Elsker du film og TV-serier? Så er jobbet som kundesupporter for Netflix muligvis den helt rigtige jobmulighed for dig! Lige nu søger vi en filmelsker og seriefan til Netflixs danske kundeserviceafdeling beliggende i Grækenland!Få mere info- Kundeservicemedarbejder
- Udlandet
-
German speaking Customer Service Representative to...
Are you seeking an opportunity for an international career in customer service within an exciting, multicultural environment in sunny Greece? Do you possess strong communication skills in both Germ..Få mere info- Kundeservicemedarbejder
- Udlandet
Statistik over udbudte jobs som kundeservicemedarbejdere i Udlandet
Herunder ser du udviklingen i udbudte kundeservicemedarbejder i Udlandet over tid. Bemærk at jobs der ikke har en bestemt geografi ikke er medtaget i tabellen. I den første kolonne ser du datoen. I den næste kolonne ser du det samlede antal kundeservicemedarbejdere i Udlandet.
Se flere statistikker her:
Statistik over udbudte kundeservicemedarbejdere i Udlandet over tid
| Dato | Alle jobs som kundeservicemedarbejdere |
|---|---|
| 20. september 2024 | 129 |
| 19. september 2024 | 129 |
| 18. september 2024 | 131 |
| 17. september 2024 | 137 |
| 16. september 2024 | 136 |
| 15. september 2024 | 138 |
| 14. september 2024 | 137 |
| 13. september 2024 | 141 |
| 12. september 2024 | 140 |
| 11. september 2024 | 138 |
| 10. september 2024 | 138 |
| 9. september 2024 | 137 |
| 8. september 2024 | 138 |
| 7. september 2024 | 138 |
| 6. september 2024 | 138 |
| 5. september 2024 | 137 |
| 4. september 2024 | 137 |
| 3. september 2024 | 137 |
| 2. september 2024 | 135 |
| 1. september 2024 | 132 |
| 31. august 2024 | 134 |
| 30. august 2024 | 135 |
| 29. august 2024 | 135 |
| 28. august 2024 | 131 |
| 27. august 2024 | 130 |
| 26. august 2024 | 131 |
| 25. august 2024 | 130 |
| 24. august 2024 | 130 |
| 23. august 2024 | 130 |
| 22. august 2024 | 131 |
| 21. august 2024 | 131 |