Customer Service Assistant to [xxxxx]

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Valby

Customer Service Assistant to GoGift



GoGift is looking for Swedish and Danish speaking employees to join the great Customer Service team in Copenhagen, Denmark.



GoGift.com is expanding rapidly! Therefore, we’re looking for additional employees to join our global customer service team and help provide our customers with the best customer support experience!

GoGift.com is owned by Nordisk Film and is a part of the Egmont Group. Since 2003, we have provided gift cards, entertainment and experiences to individuals and companies throughout the Nordic region and now also Globally.

Via our respective websites, we offer hundreds of gift cards from well-known and valued brands such as H&M, JYSK, Amazon, Tui, Zalando, Ikea, and many more. In addition to these specific gift cards, we also have several of our own product offerings, such as the Super Gift Card and the Global Gift Card, which give the recipient free choice among all our partners.

Our customers are in the private and public sectors, using our gift cards for several different purposes. These can range anywhere from employee gifts for Christmas and anniversaries, rewards for sales achievements, gift cards for marketing and advertising campaigns, incentives for research projects and surveys, and compensation in many other forms.

Your role:
To provide professional service and support to our customers via phone, chat, and email.
We like to see that you are creative in your work and not afraid to take the initiative or try new ideas.

About you:


  • You speak and write fluently in at least one Nordic language as Swedish or Danish. You have a good knowledge of English, and if you also understand/speak Norwegian, Finnish, or another language, this is an added advantage.
  • You are goal-oriented, independent and take great personal responsibility for the tasks at hand.
  • You are an enthusiastic team colleague who shares tips and experiences.
  • You can quickly learn new programs and possess great IT skills at the user level.
  • You can work full time, or maybe you study and can work a minimum of approx.—three days per week.
  • You're ready to go above and beyond during the peak season, which is late November to early January. This means you should expect to work at least 20 hours extra during this period.

We offer:


  • A solid and dynamic journey in an exciting and developing industry.
  • You will be part of a growing international company with colleagues from many countries, where humor, cooperation, and an informal tone are essential in everyday life.
  • Favorable working conditions with freedom under the responsibility and good career opportunities.
  • A workplace in modern offices at Nordisk Film in Valby, Denmark. Only a few stops by train or bus from Central Station in Copenhagen.

We only accept applications via the link on this page through our recruitment system. That way, we make sure everyone gets an answer. Please write your application in Swedish, Danish, Norwegian, or English if you are Finnish.

We invite candidates for interviews on an ongoing basis, so send your application today!

If you have any questions or would like more information, you are welcome to contact Customer Service Team Leader Winnie Rørbæk – at email: [email protected]

Work address:
Mosedalvej 14
Valby, DK, 2500
Denmark

About us


GoGift is the Nordic market leader with a global reach within the gift card industry. We are 100+ passionate people excited about gifting and having a good time when creating big things. GoGift is owned by Nordisk Film and Egmont.

Our industry is in rapid development and has in recent years experienced significant growth. As a result, we have developed into a dynamic and international company. Our diverse team is made up of colleagues from 28 different nationalities and counting. We are based in modern offices located in the historic setting of Nordisk Film in Valby. Working with us means you’ll also enjoy all the benefits associated with both Nordisk Film and Egmont.

We bring stories to life.


Information og data

Denne ledige stilling har jobtypen "Kundeservicemedarbejder", og befinder sig i kategorien "Kontor, handel og service".

Arbejdsstedet er beliggende i Valby.

Jobbet er oprettet på vores service den 29.1.2024, men kan have været deaktiveret og genaktiveret igen.

Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
  • Kundeservicemedarbejder
  • Valby

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