Cold Chain Logistics Solution Engineer

Opportunity

Do you have passion for working within Cold Chain Logistics (CCL) and designing high-quality/world-class CCL solutions for our global customers? Then this is the perfect opportunity for you!

We offer

An opportunity to join a diverse team of talented and energetic people who are passionate for solving customer pain points through our world-class Cold Chain Logistics (CCL) products and solutions.

Besides focusing on creating value for our customers and the business, a key priority for us is to drive personal and professional development for our people to prepare for further career progression.

At Maersk we value the diversity of our talent and will always strive to recruit the best person for the job – we value diversity in all its forms, including but not limited to: gender, age, nationality, race, sexual orientation, disability or religious beliefs.

We are proud of our diversity and see it as a genuine source of strength for building high performing teams.

Key responsibilities

As our Cold Chain Logistics Solution Engineer, you will work closely with pursuit leaders to diagnose customer’s supply chain needs and design world-class solutions for CCL customers, that are competitive and compelling, while driving clear value for the client and Maersk, resulting in industry leading win-rates. In addition, you will establish global CCL Solution Engineer standards and community that will be supporting ambitious growth targets of CCL. We envision the team activities to focus around the following three areas:

Orchestrate solution strategy cradle to grave

•Provide pre-sales support, in collaboration with Sales and/or SCD, to map supply chain flows and document issues or requirements while identifying potential solutions and, where appropriate, calculating customer value; confirming understanding and need for change

•Identify strategic scenarios and drive alignment on most compelling strategy that positions Maersk to win

•Provide input towards, and secure sign-off and support for, all pursuits through the relevant approval stage gates and relevant functions

•Provide necessary support to the pursuit process for defining, articulating, presenting and selling the solution towards the customer

•Ensure assumptions and statement of work is documented with the offer and included in the customer contract to mitigate scope creep

•Comprehensive hand-over to implementation team, with stage-gate sign-off by engineer to ensure full scope is implemented as promised

Detailed Solution design, costing & pricing

•Capture core data and assumptions that are required to design, cost and price the solution for the customer, including the establishment of a process for capturing all customer insights that might be relevant for this pursuit or future upselling opportunities

•Develop detailed designs for the solution incorporating the scope of services, operating model, resource models, operating cost estimates, recommended selling price, estimated value for the client and draft P&L for Maersk

•In collaboration with the implementation team, define likely implementation strategy, timelines and cost estimates.

•Establish and highlight future potential up-selling journey for Maersk with the customer

•Coordinate across products and functions to ensure full solution can be presented to support the pitch, including HSSE, BCP, etc.

Standardization

•Establish and maintain global standard of Solution Engineering process for CCL

•Capture and share knowledge / best practices throughout the organization to support short and long term success

•Speak up and share both supportive and critical views in a way that fosters a dynamic and engaging pursuit of continuous improvement

•Close dialogue and best practice sharing with Lead Logistics Solution Engineers community

We are looking for

We expect the ideal candidate for this position to have:

• Experience in Cold Chain Logistics
  
  
• Strategic analytical & modelling capability, ability to translate complex requirements into tangible solutions
  
  
• Extensive Supply Chain and logistics network knowledge, Digital / IT understanding
  
  
• Well-developed stakeholder management and influencing skills.
  
  
• Strong understanding of commercial solution sales process and consultative sales techniques