Retail Operations Manager
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Rødovre
In August 2019 we opened our first physical store, and from there on our retail adventure took off. Now we have three stores; one in Roskilde, one in Aalborg and one in Odense - and we dare to say, more is coming. Which is why, we are now looking for an experienced Retail Operations Manager, who will drive and develop our retail operation.
So, what’s the plan?
Okay - so we’re reaching for the stars. With a goal of opening 10 stores in 2020, we’re about to get busy.
In creating the future retail-yarn-universe, we need to expand our existing retail team. You will, therefore, work closely with our Retail Manager, who mainly focuses on locating new store sites, building stores from the ground up, and securing the store concept and expression. Once the stores are ready for take-off, it will be your main task to secure their future success. That means, defining and following up on KPI’s, sales numbers and encounters, all while ensuring that our personnel is top-motivated and that our customer service is on point - always.
Our Customer Service is paramount to our success. Whether it’s online, over the phone or face to face, we strive to go that extra mile for our customers. Motivating and working with our retail-personnel in achieving that, will be one of your main priorities.
Most importantly, you’ll strive to make life better and easier for everyone working in our retail stores. Whether that’s optimizing processes and systems, developing and motivating our employees or helping out where help is needed - you’re the one.
What you’ll be doing
The skills you need to master this role;
Our promise to you
Working at Hobbii should be exciting, fun and meaningful. We’re achieving this by having an extremely talented and passionate team, who fundamentally believe that we're better together. We have a dedicated People & Culture team that spends all their time making sure that going to work doesn’t suck.
And just to name a few perks - we have breakfast, lunch, Friday bars, unlimited amounts of coffee and great parties.
We’re on the craziest growth journey and was recently confirmed as the fastest-growing company in Denmark during the last four years. So generally building something from scratch should delight you rather than terrify you. Last year we welcomed more than 80 people to Hobbii, and since the beginning of 2020, we have hired 40 more - are you the next?
This position is full time and will mainly be on the road - visiting all our stores. Though your desk will be at our HQ in Rødovre.
Are you the one - Then hit the apply button!
Before you do, here are some tips. We would like to know who you are and the work you are proud of. So please share Resume, LinkedIn or anything else you find relevant.
No cover letter or lengthy essay needed. We will get to know you through some questions in our application form. Whether you wish to answer in English or Danish, is completely up to you.
Wanna know more? Here's some links that might spark your interest;
Fastest growing Danish Firm weaves pattern for Global Success
https://www.nigelwright.com/uk/fastest-growing-danish-firm-weaves-pattern-for-global-success
Long queue for the opening of Denmarks largest yarn-store
https://www.tv2nord.dk/aalborg/nordjyder-er-vilde-med-garn-lang-koe-til-aabning-af-landets-stoerste-garnbutik
So, what’s the plan?
Okay - so we’re reaching for the stars. With a goal of opening 10 stores in 2020, we’re about to get busy.
In creating the future retail-yarn-universe, we need to expand our existing retail team. You will, therefore, work closely with our Retail Manager, who mainly focuses on locating new store sites, building stores from the ground up, and securing the store concept and expression. Once the stores are ready for take-off, it will be your main task to secure their future success. That means, defining and following up on KPI’s, sales numbers and encounters, all while ensuring that our personnel is top-motivated and that our customer service is on point - always.
Our Customer Service is paramount to our success. Whether it’s online, over the phone or face to face, we strive to go that extra mile for our customers. Motivating and working with our retail-personnel in achieving that, will be one of your main priorities.
Most importantly, you’ll strive to make life better and easier for everyone working in our retail stores. Whether that’s optimizing processes and systems, developing and motivating our employees or helping out where help is needed - you’re the one.
What you’ll be doing
- Be responsible for our operational in-store procedures and processes - develop concept and strategies for being the future of retail
- Making sure that all our retail stores are running smoothly; that they are inviting and clean, plus filled with yarn and outstanding customer service
- Ensure the best work environment and continue to develop our strong culture within Hobbii and in all our retail stores
- Setting and ensuring that KPI’s, budgets, sales and revenue targets are reached and followed up upon with each Store Manager
- Participate in recruiting events, interviews and people development together with Hobbii’s People & Culture department.
The skills you need to master this role;
- You’re a people person. You believe in optimistic leadership and you have great communications skills
- You take pride in people development and are able to inspire and motivate everyone around you
- You’re brave - This role demands the courage to envision the future of retail. Seeing beyond the next steps and vision the complexity that comes with changing and challenging the status quo
- You’re good with numbers, processes, and structures. Planning ahead and streamlining doesn't scare you
- You’re familiar with everything retail related - and whenever you’re shopping you notice those small things, which could be done better and more efficiently
- Fluency in Danish - though our Company language is English
Our promise to you
Working at Hobbii should be exciting, fun and meaningful. We’re achieving this by having an extremely talented and passionate team, who fundamentally believe that we're better together. We have a dedicated People & Culture team that spends all their time making sure that going to work doesn’t suck.
And just to name a few perks - we have breakfast, lunch, Friday bars, unlimited amounts of coffee and great parties.
We’re on the craziest growth journey and was recently confirmed as the fastest-growing company in Denmark during the last four years. So generally building something from scratch should delight you rather than terrify you. Last year we welcomed more than 80 people to Hobbii, and since the beginning of 2020, we have hired 40 more - are you the next?
This position is full time and will mainly be on the road - visiting all our stores. Though your desk will be at our HQ in Rødovre.
Are you the one - Then hit the apply button!
Before you do, here are some tips. We would like to know who you are and the work you are proud of. So please share Resume, LinkedIn or anything else you find relevant.
No cover letter or lengthy essay needed. We will get to know you through some questions in our application form. Whether you wish to answer in English or Danish, is completely up to you.
Wanna know more? Here's some links that might spark your interest;
Fastest growing Danish Firm weaves pattern for Global Success
https://www.nigelwright.com/uk/fastest-growing-danish-firm-weaves-pattern-for-global-success
Long queue for the opening of Denmarks largest yarn-store
https://www.tv2nord.dk/aalborg/nordjyder-er-vilde-med-garn-lang-koe-til-aabning-af-landets-stoerste-garnbutik
Information og data
Denne ledige stilling har jobtypen "Logistikmedarbejder", og befinder sig i kategorien "Kontor, handel og service".
Arbejdsstedet er beliggende i Rødovre.
Jobbet er oprettet på vores service den 31.3.2020, men kan have været deaktiveret og genaktiveret igen.
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
- Logistikmedarbejder
- Rødovre
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