Program Manager - Global Consumer Loyalty Program

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Humlebæk

Do you want to become part of a fast-paced and ambitious team that is focused on engaging with consumers through multi-channel communications? Are you passionate about customer experience and loyalty marketing? Are you intrigued by digital trends and consumer insights? If so, our open position as a Global Consumer Loyalty Manager may be the right one for you!

About the department
When joining Coloplast you will enter a truly global company that offers great challenges, opportunities and rewards. We are based in Humlebæk, Denmark. Our culture is characterized by a passion for creating results through listening and responding to our markets and customers. We are hard working but do not forget to have fun along the way.

We are a team of eight people who define our offline and digital dialogue to engage with consumers and build loyalty for our products. As the Coloplast Care program is still young in it’s development, this role comes with the benefit of seeing your ideas and visions come to life.

The role
Your main responsibilities, in cooperation with the Product Managers, is to develop Coloplast® Care as the core service offering within Chronic Care. You should be passionate about loyalty or consumer marketing and know what it takes to create a long-term relationship with consumers.

In addition to developing the communication flows, your consultation support is required in the implementation process in the different countries. The role is situated in our Headquarters but requires a great deal of collaboration in an international environment.

Your key responsibilities are:

  • Global ownership of Coloplast Care for Bowel Management
  • Consultation and strategy lead for country roll-outs of Coloplast Care
  • Develop insights to the consumer dialogue strategy
  • Ensure strong collaboration with local subsidiaries and relevant HQ functions
  • Identify new business opportunities and projects that fit with our strategy
  • 30 travel days per year

Analytical program manager

You are willing to get your hands dirty, get to the heart of complex problems and work at both operational and tactical levels. You can adapt your communication to different people in the organisation and have a strong ability to collaborate, manage and drive positive change. You understand how a business operates and can quickly grasp the broader business impact of a decision or project.

Qualifications

  • Master’s in business or other proven equivalent theoretical background with additional business background
  • 4+ years of work experience in consumer / B2C marketing, loyalty or insights
  • Product or brand marketing experience is a plus

You have experience and proven track record within

  • Dialogue, content marketing or consumer insights
  • Good communication, facilitation and presentation skills
  • Strong analytical and project management skills
  • working in an international environment
  • Stakeholder and change management
  • Professional understanding of CRM and Marketing Automation (Eloqua, Marketo, etc)
  • Fluent in English, both orally and in writing (Danish language skills not a requirement)

As a person you are a team player with strong interpersonal communication skills and openness to cultural differences. You are result-oriented, dynamic and customer-oriented. Your strong cooperation skills enable you to get buy-in from your colleagues and to reach your goals. You are good in structuring and coordinating tasks. You are easy going and nice to be around.

Interested?
At Coloplast, we make sure that you can be you. That is why we encourage applications from suitably qualified and eligible candidates regardless of sex, race, ethnicity, disability, age, sexual orientation, gender reassignment, religion or belief or marital status.

If you would like to know more about the position, please call Head of Service Marketing – Marketing & Branding, Global Marketing, Henrik F. Würgler on +45 4911 3317 or send an email at [email protected].

We will take candidates into the recruitment process continuously, so do not hesitate to apply. This position will remain open until a suitable candidate has been found.

Pursuing an ambitious growth agenda, Coloplast develops and markets products and services that make life easier for people with very private and personal medical conditions. Employing more than 10,000 people and with products available in more than 130 countries, we are one of the world´s leading medical device companies. We are constantly growing our business and always looking for new ways to move forward – we explore, learn and look for new ways of doing things. Curiosity works here.

Visit us on Coloplast.com. Follow us on LinkedIn. Like us on Facebook.


Information og data

Denne ledige stilling har jobtypen "Marketingmedarbejder", og befinder sig i kategorien "Kommunikation, marketing, salg".

Arbejdsstedet er beliggende i Humlebæk.

Jobbet er oprettet på vores service den 23.1.2020, men kan have været deaktiveret og genaktiveret igen.

Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
  • Marketingmedarbejder
  • Humlebæk

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