Service & Support Engineer for DEIF
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Skive
Would you thrive in a position where you will provide technical support, perform on-site & in-house service and teach customers and colleagues about DEIF’s products? For our Service & Support team, we are looking for a skilled and committed Service & Support Engineer that can deliver high-quality service and support that exceeds our customers’ expectations.
The job
Service & Support Engineers are the face of DEIF. Therefore, you must be able to communicate technical details clearly with customers and colleagues of varying technical knowledge, language and cultural backgrounds, in person as well as by phone and email. You will be part of a dynamic department, where solving complex problems and thinking creatively will set demands for your technical skills.
As a Service & Support Engineer, your tasks will include:
Expected travel activities: approximately 10-50 days per year.
The person
At DEIF, there will be many opportunities for you to grow. What you may lack in knowledge or experience, we will make sure to teach you. Most importantly you are curious and willing to learn.
You should have one or more of the following experiences:
As you will experience a lot of customer contact, you are customer oriented and service minded. An important part of the job is also to complete internal and external training and therefore, you are comfortable with presenting and communicating with other people. You are a person who is independent, a self-starter and one who can change between tasks with minimum preparation. Someone, who enjoys being part of a team where enthusiasm and commitment is key and who possess an international mindset.
What can you expect to find at DEIF?
The core of our values is respect for the individual, ambition to become better at all times, and an understanding of our organisation as a whole. We believe that the values grow the best in an informal working environment characterised by freedom with responsibility and a flat organisational structure, where many tasks are performed in close cooperation across the organisation.
DEIF is very concerned with corporate social responsibility as well as social responsibility, and we have a very special focus on sustainability. We have introduced our own code of conduct, which are based on internationally recognised conventions on human rights, labour rights, safety & environment and anti-corruption.
Interested?
Send your application and CV as soon as possible on our website www.deif.com/careers.
If you want to learn more about the position, feel free to contact Department Manager Daniel Sandgaard on email [email protected] or tel. +45 3010 3176
“We would like to prepare you for applying for the position. Therefore, we offer you a free online course which enables you to write a good application. The duration of the course is approximately one hour, but you can easily browse and choose the content that makes most sense to you. The purpose is to give you the opportunity to succeed – even before you start. Sign up for the course here: https://hrcaseforum.simplero.com/page/192181-deif-applicant”
Kilde: Jobnet.dk
The job
Service & Support Engineers are the face of DEIF. Therefore, you must be able to communicate technical details clearly with customers and colleagues of varying technical knowledge, language and cultural backgrounds, in person as well as by phone and email. You will be part of a dynamic department, where solving complex problems and thinking creatively will set demands for your technical skills.
As a Service & Support Engineer, your tasks will include:
- Service visits in connection with commissioning, replacement of products and troubleshooting
- Support sales representatives/colleagues in the preparation of quotations and complex applications
- Technical remote support for products (Phone, Chat, Ticket, 24/7 service phone)
- Execute technical training for customers and DEIF employees and keep training materials updated
- Test of new/existing products and give input to/reviewing technical documentation
- Convey market feedback on products and trends to Product Management
Expected travel activities: approximately 10-50 days per year.
The person
At DEIF, there will be many opportunities for you to grow. What you may lack in knowledge or experience, we will make sure to teach you. Most importantly you are curious and willing to learn.
You should have one or more of the following experiences:
- Education: Industrial Electrician, Marine Engineer, Automation Engineer or equivalent to
- Experience in electrical diagnosis, knowledge of power or engine operation and control and regulation techniques
- Basic programming experiences in either C, CODESYS, HMI scripts or similar
- Preferably 2-3 years relevant and practical experience from power generation and/or control industry
- Knowledge of utility interface standards
- Technical aptitude and the ability to follow technical instructions and convey complex technical concepts across diverse platforms
- Fluent in English, other spoken languages are beneficial
As you will experience a lot of customer contact, you are customer oriented and service minded. An important part of the job is also to complete internal and external training and therefore, you are comfortable with presenting and communicating with other people. You are a person who is independent, a self-starter and one who can change between tasks with minimum preparation. Someone, who enjoys being part of a team where enthusiasm and commitment is key and who possess an international mindset.
What can you expect to find at DEIF?
The core of our values is respect for the individual, ambition to become better at all times, and an understanding of our organisation as a whole. We believe that the values grow the best in an informal working environment characterised by freedom with responsibility and a flat organisational structure, where many tasks are performed in close cooperation across the organisation.
DEIF is very concerned with corporate social responsibility as well as social responsibility, and we have a very special focus on sustainability. We have introduced our own code of conduct, which are based on internationally recognised conventions on human rights, labour rights, safety & environment and anti-corruption.
Interested?
Send your application and CV as soon as possible on our website www.deif.com/careers.
If you want to learn more about the position, feel free to contact Department Manager Daniel Sandgaard on email [email protected] or tel. +45 3010 3176
“We would like to prepare you for applying for the position. Therefore, we offer you a free online course which enables you to write a good application. The duration of the course is approximately one hour, but you can easily browse and choose the content that makes most sense to you. The purpose is to give you the opportunity to succeed – even before you start. Sign up for the course here: https://hrcaseforum.simplero.com/page/192181-deif-applicant”
Kilde: Jobnet.dk
Information og data
Denne ledige stilling har jobtypen "Maskintekniker", og befinder sig i kategorien "Industri, håndværk og teknik".
Arbejdsstedet er beliggende i Skive.
Jobbet er oprettet på vores service den 17.3.2021, men kan have været deaktiveret og genaktiveret igen.
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
- Maskintekniker
- Skive
- Tirsdag den 31. august 2021
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