Arla is a global farmer-owned organisation that is behind many well-known and loved brands, including Arla Apetina®, Castello®, Lurpak® and many, many more.

As Reception Desk Trainee, you become a part of our Global Shared Services in Gdansk. Here, you won’t find factory machines or farmers. Instead, you will join almost 500 colleagues dedicated to supporting all of Arla with IT, HR, financial and procurement operations. Joining us, you will take part in our mission to make a real difference for colleagues near and far.

With over 10 years of existence in Gdansk, we offer you a lot of knowledge and the opportunity to partake in challenging and exciting innovation projects. As a part of the Arla organisation, you will also enjoy a Scandinavian, collaborative work culture. We are all on first name terms with each other, and we truly appreciate diversity and individuality.

About the job

Reception Desk Trainee is a first point of contact for any visitors and anyone contacting Arla Global Shared Service office in Gdansk and he/she provides administrative support to Talent Acquisition and HR & Payroll team.

Your tasks would include:

• Taking all incoming phone calls
• Coordinating correspondence (sending out, registering and distributing received mail, ordering and sending courier)
• Greeting and welcoming guests as soon as they arrive at the office, offer refreshments to visitors where appropriate
• Notifying appropriate company personnel of visitor arrival
• Issuing building passes where required
• Handling event coordination, both internally and externally
• Transferring calls as ad when necessary
• Managing office supplies such as stationery, equipment and furniture
• Receiving and dispatching deliveries
• Booking outgoing couriers and logging courier receipts
• Keeping reception and office area is neat and tidy/ reporting any faults to the cleaning service or maintenance
• Handling minor facility issues (e.g. service of coffee machine)
• Keeping office info boards up to date
• Organising and co- ordinating office events/ lotteries, etc.
• Assisting Facilities/ TA/ HR & Payroll team with recruitment, on-boarding and termination processes
• Performing any other ad- hoc administrative duties

Who are you?

• Experience of working within an office environment or within customer service
• Familiarity with the use of office equipment
• Verbal communication skills with a good telephone manner
• Fluency in English – written and verbal
• Knowledge of Microsoft Office
• Excellent organizational skills and high commitmentMultitasking
• Customer service skills
• Professional personal presentation
• Ability to work on own initiative and take responsibility where necessary and to work as part of the team

What do we offer?

• 1 year paid internship
• International operating environment
• Scandinavian working style & no dress code
• Trainings with experts & professional induction in a new position
• Referral program for employees
• Support for your healthy lifestyle (fruit day, facility for sportsmen, sport challenges and activities, Arla active teams / sport groups)
• Fully paid 30 min. break
• Modern office space with beautiful view and high standard furniture (i.e. adjustable desks)
• Spacious canteen, delicious coffee and tea available on every floor in special designed spots
• Chill-out rooms with X-box, pool table, board games, football table and swing

Application and contact

If you are interested in this role, please apply via below link as soon as possible.

Read more about Arla Global Shared Services

Global Shared Services consists of multiple functions that are all placed in the Neptun building in Gdansk – with colourful offices and a beautiful sea view.

As of now, we have an IT Operations and an IT Solutions division dedicated to SAP as well as a variety of app development and implementation projects. Our procurement and fi-nance functions support a wide array of processes such as purchasing, distribution and sales globally. We also have a dedicated HR operations division to ensure we attract, develop and retain the very best of talent around the world.

Together, we are all dedicated to one collective mission: ensuring an optimal global supply of fresh Arla products – every single day.

We have a purpose for Good

At Arla, we strive to unlock the highest potential in each other while working together to create a sustainable future of dairy. We call it Stronger People Stronger Planet and it is deeply anchored in our organisation and founded on our commitment to respecting human rights, increasing access to healthy dairy nutrition, inspiring good food habits, and improving the environment for future generations. In order to succeed we need to hire people with a sustainable mindset. Could this be you?