To strengthen our Client Operations team, we are looking for Client Operation Specialist to solve tasks of varying size throughout the client lifecycle. This involves the operation and development of various deployment platforms including Capa, SCCM and Intune. You will work on exciting tasks and projects where you have a high degree of freedom, and you will be involved in planning the tasks together with the customer. You will be part of a strong team whose main task is to ensure the operation of our customers' end point devices.

About the job
Your responsibilities:
• Troubleshooting/bug fixing software packages
• Participating in POCs and assisting in the development of Device services
• Patch of customer clients
• Maintenance and development of deployment platforms

You will join our Client Operations Team

You will be a part of a global team with locations in Denmark and Czech Republic. Your colleagues have a close collaboration both regarding technical sparring and socializing despite of the long geographical distances. Within our small team we chat with each other daily and have weekly meetings. Since Client Operation is a part of the department Client Services, we do also arrange monthly Funny Thursdays with the other teams, and we organize workshops as well to learn more about the different IT systems that we work with every day.

What do you bring?
• You have experience as a technician, IT Supporter or consultant
• Experience with Intune and SCCM (Capa is an advantage, but definitely not a must)
• Experience with PowerShell and possibly vb. Scripting
• Preferably knowledge of Device Management

Your Personal Skills
• You are a smiling IT problem solver who has the drive to ensure high customer satisfaction and the ambition to always find the optimal solution
• You are technically astute and used to giving advice
• You are stable and motivated by freedom under responsibility
• You are service-minded, charismatic, and winning in your contact with customers, colleagues, and partners
• You possess the ability to communicate at all levels and can respond "No Problem" to any IT oriented challenge with the customer in focus
• You can plan your own daily routine and thrive on a fast-paced daily routine

Employee Benefits
• 5 weeks of holidays
• 5 sick days/year
• Flexible working hours
• iPhone and Lenovo laptop
• Cafeteria flexible spending account (18.000 CZK/year)
• Meal vouchers in amount of 100 CZK/voucher (55 CZK is covered by employer)
• Monthly pension insurance of 3%
• Company assistance towards TAX authorities
• Czech, English and Danish lessons
• Support in your professional and personal growth
• Team event every month (fun activities, snacks and drinks)
• Fresh fruits and vegetables, delicious coffee and tea and soft drinks
• Height adjustable tables
• Pool table, darts, PlayStation 4 Pro and relax zone