IT Delivery Lead - Commercial Sales

Job Details

What you will do

Can you manage the technical and also functional part of Salesforce projects? Join Johnson Controls and help us deliver global solutions!

The Commercial Sales Delivery Team is a diverse team of technology enthusiasts enabling our global Sales business. We are in Lead to Order process standardization, advancement, and technology implementation primarily on Salesforce.com and Oracle CPQ.

IT Delivery Lead is a hands-on techno-functional leadership role, accountable for people, process, delivery, financials & strategy. Responsible for defining strategy, mentoring 15 colleagues in a diverse global delivery team and business enablement. This role will be reporting to the Director of Commercial Sales.

How you will do it

• Upskill, coach and mentor existing team, identify gaps in expertise and fulfil open roles working closely with talent acquisition team
  
  
• Refine the operating model, and vendor strategy and drive operational excellence
  
  
• Collaborate with partners to refine the overall vision, mission and strategy of commercial sale processes and technology
  
  
• Partner with operations, PMO, delivery organisation and IT business partners to ensure tight governance, high velocity and cost-efficient delivery
  
  
• Demonstrate an understanding of concepts, best practices and functions to implement CRM and CPQ Solutions
  
  
• Drive values and behaviours to ensure compliance, integrity and financial dedication
  
  
• Work with remote-working teams based globally
  
  

What we look for

Required

• 7+ years of hands-on experience using various development methodologies to deliver robust CRM or CPQ solutions on the Salesforce.com or equivalent CRM platform
  
  
• Validated expertise in at least two of the following: Salesforce.com, Oracle CPQ, Salesforce CPQ, or e-commerce solutions
  
  
• Success in leading diverse teams
  
  
• Proven expertise in crafting and implementing sales solutions
  
  
• Experience working on projects with Integrations or data warehouse
  
  
• Highly organised with strong prioritisation and documentation skills
  
  
• Outstanding communication and interpersonal skills
  
  
• Strong leadership, influencing and collaboration skills
  
  
• Understand trends, new concepts, industry standards and new technologies in commercial sales solutions
  
  

Preferred

• BSc/MSc in Software Engineering, Computer Science or similar
  
  
• Prior experience as a developer or similar technical role
  
  
• Setting up a DevOps team, process and framework
  
  
• Coaching and mentoring individuals and teams
  
  

Our culture

At Johnson Controls you’ll have the opportunity to work on some of the most exciting projects in today’s market. Our hardworking people empower us, and we believe in being part of a team that is open, collaborative, results-oriented, hardworking and above all fun.

We believe that diversity and inclusion matter and make a difference. By embracing the true value of diversity and inclusion, getting comfortable with having crucial conversations, and valuing different perspectives, we will be one of the most desirable places to work.