Payment Process Support Officer

Job ID: 16496
Would you like to join Payment Support Team in Denmark? We are now looking for an energetic and service minded Payment Process Support Officer to join our team in Copenhagen. In Nordea, we know that great customer experiences require a team that leads the way in first-class service and operations. With us, you’ll work with skilled, international teams and stakeholders around the bank.

At Nordea, we see that the world is changing fast – and we want to be one step ahead of the curve. That’s why we’re deeply committed to providing the financial solutions of tomorrow to our customers. We’re creating an agile environment where we experiment and grow together – and we need your ideas and unique background. With us, you’ll be in good company with a chance to make your mark on something bigger.

About this opportunity

Welcome to the Payment Support Team DK & NO. We add value by giving professional assistance in case of different queries and matters related to customers’ International transactions. As Payment Process Support Officer, you’ll play a valuable role in communication, providing accurate information on any inquiries or confirming issue status related to processed transactions or customers’ claims.

What you’ll be doing:

You’ll join a small, competent and self-oriented team with a wide stakeholder group. The role is based in Copenhagen.

Who you are

Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.

To succeed in this role, we believe that you:

Your experience and background:
If this sounds like you, get in touch!
Next steps

Submit your application no later than 15/04/2023. For more information, you’re welcome to contact Gitte Alsø, [email protected]

At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.
Please be aware that any applications or CVs coming through email or direct messages will not be accepted or considered.