Customer Insight Analyst

Job ID: 17011
Would you like to learn about the person behind the customer? We are now looking for a quantitative Customer Insight Analyst with excellent research and data analysis skills to join the Customer Behavioural Insights-team in Copenhagen.
At Nordea, we see that the world is changing fast – and so do consumer needs and desires. That is why we are deeply committed to providing our customers with the best financial solutions of tomorrow. Internally we are creating a work environment where we develop and adapt to what we observe, in order to keep the customer voice at the core of the business and grow together. To help with this objective, we need your ideas and unique background!
About this opportunity
Welcome to Customer Behavioural Insights - a Nordic team working across all four countries to deliver strategic customer insights based on qualitative and quantitative methods, often in collaboration. We support internal departments ranging from local business development teams to Nordic teams responsible for Nordea’s strategic marketing, communication and branding. As the Customer Insight Analyst, you will be responsible for driving research studies across the Nordic countries, with an explicit focus on customer behaviour and preferences.
What you will do:
You’ll join a team driven by curiosity and exploration, with team members who have a mix of backgrounds in behavioural science, statistics, psychology, anthropology, survey design and experimental test methods. The position is based in Copenhagen, where you will be teaming up with a colleague working with qualitative research studies.
Who you are
Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.
To succeed in this role, we believe that you:
Your experience and background:
If this sounds like you, get in touch!
Next steps
Submit your application no later than 24/04/2023.
For more information, you’re welcome to contact recruiting manager [email protected], +46 720833822.
Please be aware that any applications or CVs coming trough email or direct messages will not be accepted or considered.