ServiceNow Implementation Consultant

Job Description:

Location:

Århus Denmark

Job Description:

We at DXC are looking for a new ServiceNow Implementation Specialist for our Nordic delivery team within the DXC ServiceNow Practice Denmark

DXC has some of the highest certified and experienced experts in the market, and you can be one of them.

As a consultant you will work with colleagues and customers to digitize IT and business processes in the ServiceNow platform, delivering the best value for the customers.

ServiceNow is the biggest and best service management platform in the world, and you will be part of the worldwide ServiceNow ecosystem, working with the best tools in the business.

Using your skills and knowledge, you will guide customers in their ServiceNow journey.

We work in professional teams to whom quality and delivering real value is a mindset for everyone.

The ServiceNow practice is a highly important and strategic area for DXC, and we are expanding rapidly.

DXC has more than 1400 of the world’s best qualified consultants within ServiceNow.

We encourage people with different levels of experience to apply. The list of qualifications in this text, is a list of preferred qualifications, not required. You will be required to have a background in IT and have knowledge of IT infrastructure and ITIL processes, if not with ServiceNow.

Office location can be either Valby office or Århus.

Key responsibilities:

• Deliver value and excellence in ServiceNow implementations with customers in Denmark, Nordics and EMEA region.
• Build applications in ServiceNow with the “low-code/no-code” mindset as well as using Best Practice and Customer First when coding.
• Guide and challenge customers on implementations and build the best possible ServiceNow platform to meet customer demands and expectations.
• Engage, build and maintain personal relationships with customers and colleagues.
• Demonstrate customer advocacy by emphasizing those features/benefits of relevant ServiceNow solutions and DXC service offerings which meet specific customer’ needs.
• Join and work in a forward-thinking, value driven delivery team where teamwork, knowledge sharing, and personal development is key.

Qualifications:

• Relevant IT education, preferably a master’s degree or similar
• Experience with ServiceNow as developer, backend fulfiller, administrator or equivalent.
• Knowledge of ITIL framework and processes, and the ability to translate this from demands to implementation.
• Experience with IT infrastructure and systems.
• Experience with coding and scripting is an advantage.
• Experience with Customer Engagement, and relationships.
• Mindset of wanting of help customers understand the possibilities of the ServiceNow platform and how to deliver that value through implementations.
• Must be willing to travel and work at customer sites, as well as working from home and at the office.
• Fluent in Danish and English.

What we offer:

• DXC. A strong brand, Fortune 500 company, high on “best places to work” lists all around the world.
• Work with the biggest companies in the world, making your mark on their ServiceNow journey.
• A people first culture, focusing on diversity, equality, and transparency.
• Virtual first workplace and mindset. Flexibility to control your own workweek.
• Planned weekly office days for meeting up, when working in a Virtual First environment
• An office environment when needed to collaborate and do meetings.
• Being part of a highly skilled and professional setup with Nordic collaboration.
• Assignments as Implementations Specialist can be short-term 2-man operations or large-scale company-wide implementations where teamwork is key.
• Customer and event travel. The candidate would be interested in high tempo, as we want to be visible in the market.
• High level of freedom in planning and developing ServiceNow implementations using Best Practice implementation methods.
• Visible leadership with a strong focus on personal development
• Development plans for each consultant with focus on individual interests, preferences and skill levels, to develop as a professional.
• Social gatherings.
• A fully prepared onboarding plan with learning and knowledge ramp-up and full transparency, so you will always know what is expected from you, and when.
• A Nordic ServiceNow Family of consultants where the ceiling is high, and everyone can speak freely and grow and learn together to reach our goals.
• Domestic travel to customer sites and occasionally international travel will occur as we are part of a Nordic Business group.
• An attractive salary & benefits package.