Global Business Systems Manager for our Commercial Excellence Department

Are you looking for an opportunity to make a significant impact, lead change, and leave your mark on a critical area of the company's development? Do you want to shape the next generation of systems and tools supporting our commercial frontline? Then this position might be to you!

As our new Global Business Systems Manager, you will play a leading role in developing the operational core, incl. system and tools landscape, and improve efficiency in day-to-day operations for BD & Sales.

Convert business needs to structured development of business critical systems and tools
In this role, you will be responsible for defining and overseeing the development and management of critical systems, e.g. CRM, and tools for the commercial frontline, and work closely together with the business, IT, and cross-organizational excellence centers.

Main responsibilities will include:

• Ownership of next level efficiency in tools & CRM, incl. new technology adoption
• Ownership of training, user adoption & proficiency in global system & tool landscape
• Responsibility for structured assessment of business systems’ ability to meet user needs
• Responsibility for defining roadmaps for critical systems & tools
• Lead the planning, implementation, and anchoring of new systems/functionalities
• Lead the Global Operational Core community and support it when needed
• Represent and support BD & Sales as part of data driven transition

The ultimate goal for this position is to ensure continuous improvement and increased operational efficiency for the commercial frontline, and the role requires you to work both strategically and hands on.

What’s our company like?
We are an international company known for our world-class expertise in delivering high-tech products. We highly value our colleagues and our meaningful contributions to securing people through advanced technology.

Your onboarding experience will be comprehensive, including in-depth training on our products, customer relationships, and operational processes. We are dedicated to fostering a healthy work-life balance and nurturing your skills through numerous opportunities for professional and personal growth. Our culture promotes autonomy, engagement, and a flexible work environment, and you'll collaborate daily with skilled colleagues who make a great team.

Our benefits package not only supports your well-being but also reflects our commitment to creating a positive and inclusive work environment. This includes excellent health insurance, a pension plan, parental leave, and various social and sports activities, among other benefits. At Terma, we view our benefits package as more than just perks; it is a reflection of our commitment to your overall well-being and happiness.

We aim to provide an environment where you can thrive both personally and professionally.

How to succeed in this position?
To succeed in this role, we imagine that you have:

• A relevant background, preferably with a master’s degree within business, economics, or a related commercially oriented field.
• A minimum of 3-5 years of experience in CRM, sales, commercial excellence or related areas.
• A proven track record in building, developing and implementing tools or systems that improve efficiency for commercial organizations.
• A strong business acumen and a good understanding of technology.
• Good communication and collaboration skills
• A curious and creative mindset.

As a person, we expect you to be:

• A relationship builder with excellent stakeholder management skills.
• A strategic thinker with the ability to convert strategy to actions – and work hands on.
• A strong communicator with excellent communication and interpersonal skills.
• Proactive and have a solution-oriented mindset and a strong personal drive.
• Thriving in a dynamic working environment with numerous parallel activities.

We hope that this has piqued your interest and look forward to receiving your application.

Any unanswered questions?
Feel free to contact Anne Katholm, Head of Commercial Excellence, on +45 20471768 or [email protected] in case of any further questions regarding this position.

The location of the position will be determined based on the location of the ideal candidate; however, it is essential that it is situated near one of our Terma offices.

To ensure that your application will reach us and is properly processed, we only accept applications via www.Terma.com.

Applications will be processed continuously.

Bear in mind that candidates must be able to obtain a security clearance by the Danish Defence Intelligence Service. This entails that candidates, as a minimum, have stayed within NATO/EU for the last 7 years only interrupted by short stays abroad.

The high-tech and innovative Terma Group develops products and systems for defense, non-defense and security applications, including command and control systems, radar systems, self-protection systems for aircraft and vessels, space technology, and aerostructures for the aircraft industry.

Headquartered in Aarhus, Denmark, Terma has subsidiaries and operations across Europe, in the Middle East, in Asia Pacific as well as a wholly-owned U.S. subsidiary, Terma Inc., with offices in Washington D.C., Georgia and Texas.