Nordic Online Shopper Excellence Director - L'Oréal Luxe - Copenhagen

Are you ready to drive the growth for L'Oréal Luxe in the Nordics through innovative e-commerce strategies? Do you want to lead the charge in optimizing online experiences and maximizing ROI across all platforms? The, keep on reading, you might be the ONE we are looking for as our new Online Shopper Excellence & E-Retail Activation Director in Nordic L’Oréal division based in Copenhagen.

Your mission...

As Online Shopper Excellence & E-Retail Activation Director, your mission is to maximize ROI across all e-commerce platforms, driving profitable growth for L'Oréal Luxe Division in the Nordics. You will achieve this by developing and implementing data-driven performance strategies, aligning online activities with brand goals for a cohesive and impactful online presence. Reporting to the Nordic Luxe CMO, you will be a key part of the Luxe CMO team.

You Will...

Strategic Planning & Analysis: Develop e-commerce strategies aligned with global guidelines and local nuances. Analyze performance data to identify growth opportunities and research industry trends.

E-commerce Management & Brand Influence: Drive e-commerce activation and implement best-in-class online experiences across all platforms. Influencing Brand strategy for lower-funnel media to drive conversions and maximizing ROI based on performance and market insights.

Performance Optimization: Recommend data-driven e-commerce optimizations and budget allocation, driving continuous performance improvement through monitoring and recommendations.

Team Leadership & Collaboration: Develop the E-commerce Excellence Team, fostering collaboration and driving innovation. Own e-commerce upskilling for the business division.

We are looking for our new Nordic Performance Manager to start on as soon as possible. The employment is permanent. Applications are reviewed on a rolling basis, so do not wait to apply. We welcome everyone to apply no matter your gender, ethnicity, physical abilities, religion, or sexual orientation.

We are looking for...

We seek a strategic and data-driven e-commerce leader with a passion for luxury beauty and a deep understanding of the online landscape. The ideal candidate blends analytical skills, creative thinking, and strong communication to thrive in online retail.

Proven E-commerce Expertise: 5+ years managing and growing e-commerce businesses, preferably in luxury/beauty. Strong understanding of D2C, 3P, e-retail, and online merchandising/UX. Strategic Thinking & Road mapping: Ability to develop and execute comprehensive e-commerce strategies, roadmaps, and objectives. Collaboration & Influence: Exceptional interpersonal and communication skills, with proven success building relationships and influencing stakeholders. Leadership & Management: Strong track record of leading, motivating, and developing talent in a collaborative, results-oriented environment. Analytical Acumen: Data-driven mindset with proven ability to analyze performance metrics, identify trends, and communicate insights effectively. Technical Proficiency: Familiarity with e-commerce platforms, analytics tools, and digital marketing technologies. Passion for Beauty: Genuine interest in the beauty industry and ideally a deep understanding of luxury brands and consumer behavior. What’s in it for you?

We offer you great level of responsibility from the very start, challenges and opportunities including an individual career plan, coaching leadership, an extensive catalogue of trainings and e-learnings, competitive personnel benefits, modern offices, and a dynamic and international working environment with engaged and skilled colleagues. Our Nordic organization counts close to 1000 employees based in the four Nordic capitals, Denmark being the Nordic headquarter and counting 500

We are looking for you to start as soon as possible. The employment is permanent. Applications are reviewed on a rolling basis, so do not wait to apply! We welcome everyone to apply no matter your gender, ethnicity, physical abilities, religion, or sexual orientation.

Who are we?

Leading the world in beauty and pioneering the world of beauty tech; we have more than 90K employees across 150 countries on five continents and have a unique international portfolio of 37 brands. The Group generated sales amounting to 41.18 billion euros in 2023, and e-commerce accounted for 28% of the Group’s sales. We push boundaries and move fast globally to stay ahead of the game. As the market leader, we continuously deliver innovation and digital solutions that can bring beauty to all people around the world. L’Oréal truly embraces entrepreneurship, and you’ll have the chance to conceptualize ideas and bring them to life in an agile manner, not least through continued digital innovation. Your job will be your innovation playground.   

What we do at L’Oréal always has a big impact. At L’Oréal, we define success as making a positive, conscious impact. We’ve been recognized as the World's most ethical company in the world by Ethisphere®. For the seventh time in a row, L’Oréal has been recognized as a global leader in sustainable development by the international non-profit organization CDP® in three areas: combating climate change, sustainable management of water, and protecting forests, for the fourth year running. In 2023, L’Oréal was recognized by the Bloomberg Gender-Equality Index (GEI) for the 6th consecutive year, for having successfully created an inclusive and equal work environment. We believe diversity fosters creativity and accelerates innovation. To ensure that our products meet the needs of every form of beauty in every culture, our team members must be as diverse and inclusive as the world itself.  For us, our job is more than just a job, it is about building a better future for others and our planet.   

Freedom to Go Beyond. That’s the Beauty of L’Oréal.