Customer Manager, Borkum Riffgrund II

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Århus N

Combine your stakeholder management skills with your commercial acumen to become part of an ambitious organisation

Do you have strong commercial and business acumen, and do you have experience from commercial and operations environments? Are you an excellent stakeholder manager, and would you like the opportunity to create and maintain positive and strong relationships with MHI Vestas’ service customers?

Tasks & responsibilities: You will…

…be responsible for the relations with customers and the execution of service contracts in the offshore market. Primarily, you will be concerned with supporting and maintaining our already existing contracts. It will be your responsibility to ensure that our contractual obligations are met at all times, and this should be done by taking the lead on various commercial and financial aspects of the project, including commercial and contractual obligations, claims and opportunities.

Reporting to the Regional Service Director (Denmark and Germany), you will perform a diverse and demanding role, as you will act as the interface between customers and MHI Vestas in relation to Service agreements. You will be responsible for protecting the commercial interests of the organisation in relation to Service, and you will therefore be cooperating closely with the Service Manager.

You will also be responsible for:

  • Taking the lead on various commercial and financial aspects of the project, including commercial and contractual obligations, claims & opportunities
  • Participating in Service meetings with the Service Manager
  • Forecasting risks and opportunities and track claims events and impacts
  • Maintaining and growing the relationship with the customer
  • Administering and managing invoices for payment related to the site and manage any aged debt
  • Providing technical quotations for T&M work by working with internal stakeholders and project teams
  • Cooperating closely with customers and stakeholders when setting up new service sites by identifying contractual or operational gaps, and by providing suggestions and solutions where necessary


  • Skills & experience: Our new colleague…

    …has a background in Operations, Contracts, Quantity Surveyor, Legal, Service Engineering or another technical field. You must possess strong commercial and business acumen, and you must therefore have a minimum of three years of exposure to both commercial and operations settings. In addition, the ability to demonstrate a good level of technical competency is crucial, especially combined with good negotiation skills.

    As a person, you are a team player who also enjoys working independently, and you are able to communicate effectively at all organisational levels. You are confident and tenacious, and can remain calm under pressure. Importantly, you find many different tasks and a busy, dynamic and international environment motivational. Finally, a structured and fact-based approach to your work, combined with a drive to get things done, is essential.

    We expect that you:

  • Are an excellent communicator, and are fluent in English (also at a technical level)
  • Are an IT literate with proficiency in Microsoft 365, Excel, Word, etc.
  • Possess a full and valid driver’s license and a passport


  • Join us if you…

    ...want to work in an international and ambitious company where we always strive to be the global leader in the offshore wind market. You will be part of a dedicated team in an ambitious, innovative and professional organisation.

    In Service, we offer you:

  • Great colleagues that support each other and work together
  • Excellent opportunities for professional and personal development
  • A broad interface with many stakeholders
  • The opportunity to create the best customer cooperation


  • Information og data

    Denne ledige stilling har jobtypen "Øvrige", og befinder sig i kategorien "Øvrige stillinger".

    Arbejdsstedet er beliggende i Århus N.

    Jobbet er oprettet på vores service den 24.11.2020, men kan have været deaktiveret og genaktiveret igen.

    • Øvrige
    • Århus N

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