Concierge at the Copenhagen Marriott Hotel
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We are looking for a reliable hotel concierge to work at the main entrance desk of our hotel.
You will be the first to meet our customers so the first impression of our hotel depends on your friendliness and efficiency.
Om jobbet?
As a Concierge you attend the needs of our guests and helps them organize their accommodations while staying at our hotel. Your duty include making reservations, recommending restaurants, arrange sightseeing tours, luggage handling, ordering dry cleaning service, car reservations etc.
Due to nature of the business you are expected to be flexible to work weekends and both morning and evening shifts.
Opgaver
Om dig
The ideal candidate will be a smart and trustworthy individual able to provide customers with a warm greeting and handle all incoming requests.
Furthermore we expect you to
Yderligere information
We will be reviewing applications on an ongoing basis and we will close the ad once we have hired our new team member. Therefore, we encourage you to apply as soon as possible.
About Bellagroup
At Bellagroup, we value diversity and therefore encourage everyone qualified to apply regardless of gender, age, disability, ethnic background, religion and sexual orientation.
Bellagroup is among the largest hospitality companies in Denmark. Bellagroup stands on two legs of business: venues and hotels.
The venue part is comprised of Bella Center Copenhagen, Bella Arena and Bella Sky Conference & Event, CIFF Showrooms and International House. Bellagroup produce major events such as CIFF (Copenhagen International Fashion Fair), Bogforum (Book Forum) and LEGO World.
In the hotel part, Bellagroup operates three hotels with internationally recognized brands: Crowne Plaza Copenhagen Towers, AC Hotel Bella Sky Copenhagen and Copenhagen Marriott totaling almost 1,600 rooms.
Bellagroup has more than 160 meeting- and conference rooms and in total more than 200,000 square meters with enough space to host 30,000 people.
Om Bellagroup
Bellagroup er blandt Danmarks største virksomheder inden for hospitality. Bellagroup har som udgangspunkt to forretningsben: Venues og hoteller.
Venuedelen består af Bella Center Copenhagen, Bella Arena og Bella Sky Conference & Event, CIFF Showrooms og International House. Bellagroups egenproduceret store events er bl.a. CIFF (Copenhagen International Fashion Fair), Bogforum og LEGO World.
I hoteldelen driver Bellagroup tre hoteller med internationalt anerkendte brands: Crowne Plaza Copenhagen Towers, AC Hotel Bella Sky Copenhagen og Copenhagen Marriott med til sammen næsten 1.600 værelser.
Bellagroup har over 160 møde- og konferencelokaler og samlet ca. 200.000 kvadratmeter, med plads til over 30.000 gæster.
We are looking for a reliable hotel concierge to work at the main entrance desk of our hotel.
You will be the first to meet our customers so the first impression of our hotel depends on your friendliness and efficiency.
Om jobbet?
As a Concierge you attend the needs of our guests and helps them organize their accommodations while staying at our hotel. Your duty include making reservations, recommending restaurants, arrange sightseeing tours, luggage handling, ordering dry cleaning service, car reservations etc.
Due to nature of the business you are expected to be flexible to work weekends and both morning and evening shifts.
Opgaver
- Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs
- Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers
- Respond to special requests from guests/residents with unique needs
- Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities
- Work closely with front desk team to support check-in & check-out procedures
Om dig
The ideal candidate will be a smart and trustworthy individual able to provide customers with a warm greeting and handle all incoming requests.
- Proven experience as concierge; experience in customer service or relevant role is an advantage
- Proficiency in English; multilingual is strongly preferred
- Excellent communication skills
- Polite and confident with a great deal of patience
- Ability in multitasking and time-management
- Aptitude in resolving issues with a customer-focused orientation
- Driving License is a plus
Furthermore we expect you to
- Be(come) conversant with the fire emergency procedure of the hotel and other emergency procedures as laid down by the hotel.
- Follow the strategies, daily routines, procedures and SOPs outlined by the Management.
- Be work focused and team-oriented both in relation to your own department and other departments throughout the organization, as well as our suppliers.
Yderligere information
We will be reviewing applications on an ongoing basis and we will close the ad once we have hired our new team member. Therefore, we encourage you to apply as soon as possible.
About Bellagroup
At Bellagroup, we value diversity and therefore encourage everyone qualified to apply regardless of gender, age, disability, ethnic background, religion and sexual orientation.
Bellagroup is among the largest hospitality companies in Denmark. Bellagroup stands on two legs of business: venues and hotels.
The venue part is comprised of Bella Center Copenhagen, Bella Arena and Bella Sky Conference & Event, CIFF Showrooms and International House. Bellagroup produce major events such as CIFF (Copenhagen International Fashion Fair), Bogforum (Book Forum) and LEGO World.
In the hotel part, Bellagroup operates three hotels with internationally recognized brands: Crowne Plaza Copenhagen Towers, AC Hotel Bella Sky Copenhagen and Copenhagen Marriott totaling almost 1,600 rooms.
Bellagroup has more than 160 meeting- and conference rooms and in total more than 200,000 square meters with enough space to host 30,000 people.
Om Bellagroup
Bellagroup er blandt Danmarks største virksomheder inden for hospitality. Bellagroup har som udgangspunkt to forretningsben: Venues og hoteller.
Venuedelen består af Bella Center Copenhagen, Bella Arena og Bella Sky Conference & Event, CIFF Showrooms og International House. Bellagroups egenproduceret store events er bl.a. CIFF (Copenhagen International Fashion Fair), Bogforum og LEGO World.
I hoteldelen driver Bellagroup tre hoteller med internationalt anerkendte brands: Crowne Plaza Copenhagen Towers, AC Hotel Bella Sky Copenhagen og Copenhagen Marriott med til sammen næsten 1.600 værelser.
Bellagroup har over 160 møde- og konferencelokaler og samlet ca. 200.000 kvadratmeter, med plads til over 30.000 gæster.
Information og data
Denne ledige stilling har jobtypen "Øvrige", og befinder sig i kategorien "Øvrige stillinger".
Arbejdsstedet er beliggende i København S.
Jobbet er oprettet på vores service den 5.11.2022, men kan have været deaktiveret og genaktiveret igen.
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
- Øvrige
- København S
- Onsdag den 30. november 2022
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