Program Manager, Technology Partner Programs
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Want to be a part of a customer-centric mindset organization that creates value?
In Milestone, our Technology Partners are one of the most valued community players, with whom we are collaborating day in and out. For that, in the Technology Partner Program (TPP) team, we ensure to take care of the Technology Partners by accelerating their adoption journey from onboarding to market. In short, managing and continuously improving technology partners' journey and experience is at the heart of Milestone's TPP.
To do this, we need bright talents with a customer-centric mindset. Now is your chance to help manage, shape and deliver our partner programs within the technology partners area.
We are looking for an additional talent to optimize the front- and back-end of the program for a higher value creation and smooth operations along the partner journey. You will be working cross functionally with multiple internal teams and across geographies to resolve pain points in the partner’s journey. You will impact the experience of the partners globally by establishing, managing and tracking parallel initiatives for the technology partner program.
The successful talent is passionate about technologies and partner program management, while being practical, efficient, and innovative. The talent is tech savvy with ambitious problem-solving abilities and can quickly adopt to a fast-paced, dynamic, but agile work environment.
Your Responsibilities:
- Continuously develop the front- and back-end of the technology partner program (e.g. systems, portals, tools)
- Analyze and maintain the TPP lifecycle for to proactively identify and execute optimization initiatives or change requests about the program and any interconnected platforms and systems
- Find innovative solutions to resolve issues or pain points while exploring options in a systematic and effective way
- Present and communicate recommendations to various stakeholders in a convincing and effective manner
- Plan and report progress to further support data driven decisions
- Consult others and be the stakeholder for system and portal related change requests that are affecting the TPP
- Maintain and/or optimize Partner Data in various systems (e.g. Salesforce), while sustaining interdependencies across multiple platforms to provide accurate insights about partners
- Ensure a smooth operation for the technology partner program and take care of ad-hoc tasks
- Ensure GDPR compliance in the program, and program related activities
Expected Skills:
- Very innovative, tech savvy and driven to achieve success
- Strong problem-solving skills with an analytical mind set
- Strong stakeholder and project management with customer centric mindset
- Proactive and not afraid of new challenges
- Ability to prioritize high value activities and make appropriate balance between quality and efficiency
- Self-directed and ability to take necessary decisions
- Great presentation and communication skills (written and verbal) to interact effectively and on timely manner
- Very adaptive, open, and outgoing personality that is a team player
- Embrace working with uncertainty and in a fast-paced and changing environment
- Easily comfortable in challenging the status quo and factually arguing for different views
Requirements
Ideally you have a background or experience in the field of Business Administration, Business Development, Information Systems or Data Science.
- Experience in developing business cases, projects, information- or knowledge management systems
- Business development and/ or Project management skills with the proven ability to meet challenging deadlines and professionally prepare, conduct, and follow up on deliverables
- Bachelor’s degree, and preferably master’s degree
- Have a genuine interest in technology and technical products both within and outside the security industryAdvanced proficiency in English, verbally and written
- High proficiency in Microsoft Office 365 suite (e.g., Power BI, Power App, Excel, PowerAutomate)
- Elementary proficiency in Salesforce, Pardot, or other CRM systems and CMS systems
- Preferably some experience with Azure DevOps
- To match the rest of the team you possess: great interpersonal skills, a “win-win” mindset, with the ability to build trust, and deliver on promises
About the team
Join the technology partner programs team of 8 young ambitious minded individuals that continuously want to positively impact with a customer first approach – for Milestone Technology Partners and with Technology Partners.
At the core of the team are the team values “Respect”, “Learning & Growth”, “Collaboration & Teamwork”, “Honesty & Transparency”, and “Efficiency”. With these, the team is guided and motivated to behave and perform purposeful actions to jointly reach established team goals. These values help to cross team collaborate with multiple other departments in Milestone and strengthen the collaboration in a dynamic work environment. For that, the team is further guided by agile principles to jointly plan and prioritize activities.
The team is located in Copenhagen and drives the technology partner program management as well as providing partner insights for a data driven relationship building.
Contact and application
Please apply at our website using the ”Apply” button.
If you have any questions, you are very welcome to contact Manager, Technology Partner Programs Melda Arikan at [email protected]. If necessary, we set up an additional call to ensure you have just the right understanding of the job and your many opportunities. We would like you to start as soon as possible and therefore we interview candidates on an ongoing basis.
We are looking forward to receiving your application.
Help us make the world see
When joining Milestone, you will become part of one the world’s leading providers of video management software in and beyond security. Since starting up in Denmark in 1998 our team has grown to include nearly 1,000 employees based in 25 countries. Today, our solutions are used in 500,000+ installations worldwide – with many more to come.
We believe that in addition to our strong and exiting technology, our success is also based on our dedication to putting people first – both the people we work with and the people around us. It’s how we grow our culture, our business and our community. Because at Milestone, we grow together. Ready to elevate your career with an amazing team? Join Milestone. If you are curious to know more about who we are, we suggest you visit http://milestonesys.com/career
Information og data
Denne ledige stilling har jobtypen "Øvrige", og befinder sig i kategorien "Øvrige stillinger".
Arbejdsstedet er beliggende i København
Jobbet er oprettet på vores service den 10.5.2021, men kan have været deaktiveret og genaktiveret igen.
- Øvrige
- København
- Tirsdag den 31. august 2021
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