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About the job
Our Global Platform Configuration Team is multicultural and currently based in Copenhagen & Singapore. Our main objective is the Platform Configuration and IT Integration of new Institutional clients, plus the support and maintenance these elements with existing institutional clients. We manage the entire process and actively configure the trading platform, including feature deployment & branding elements. We lead and configure technical integration efforts (APIs & FTP connections) and project manage other operational areas to deliver a holistic onboarding experience to the partner. We will also extend the project into a hyper care period ensuring that new partners needs are meet during this challenging phase and where appropriate transition to become the service delivery manager for the client, continuing to answer general queries regarding aspects of the engagement controlled by this team.
We are looking for an individual who will focus on the technical integration aspects on the onboarding process, working closely with the partner to build API connections. Our new team member will also heavily engage in the migration of our partners from SOAP to REST based APIs. In addition, we are constantly growing our integration points and you will participate in review, test, and deployment of new services, and manage ongoing maintenance. It is expected that you become the conduit between technical teams at the partner and Saxo, translating & mapping their business requirements into our technical solutions and then implementing them.
The role could suit a seasoned professional who is already actively supporting clients either in the onboarding or maintenance phase. Equally we are ready to consider applicants who have recently graduated or will graduate this year, who may have less experience but would have the opportunity to grow into the role. The right candidate would, however, have a solid working knowledge of API technology and some practical experience implementing and troubleshooting.
Saxo Banks Platform Configuration Team is first class and to succeed with us you will need to be resourceful, adaptable, analytical, and well organized. You will need to be able a build a rapport with our internal sales & relationship Managers and with our clients directly.
Amongst others you will be responsible for:
- Facilitate the transition of the client from pre-sales to onboarding, working with pre-sales team to confirm the boundaries of the engagement.
- Project manage the technical onboarding, representing not only our own platform branding elements but representing Operations Business Unit
- Manage new client technical IT integrations, this could be via API connections (REST and SOAP) or FTP protocols
- Transition from onboarding to hyper care, managing the handover process to other operations teams who will future service the client.
- Participating in any other task and effort that would be of benefit to our Institutional clients or local Saxo Group subsidiaries which could include document writing, development workshops/coordination, client visits, seminars, or training.
Your profile
We are looking for a well-rounded candidate who will have had IT experience in an industry where API integrations were at the forefront of the role. The applicant should desire a client facing position and have a service based mindset. You must be able to interpret our partners needs and suggest the most appropriate solutions from our technology stack, a conduit between the business and IT teams. Although project management experience is valuable, providing you can demonstrate very strong organizational skills, an ability to multitask and a desire to succeed you could be our candidate
- Enthusiastic and driven individual you can demonstrate ownership and understand service culture for both internal and external clients.
- Must be a self-starter with the drive to form creative solutions and in equal measure be able to interrogate errors and perform in depth trouble shooting.
- Experience in running IT projects and project delivery in the financial sector or a minimum of 3 years work experience in a similar position where strong organizational skills were used.
- Knowledge or strong interest in investment banking especially in relation to capital markets and financial products (FX, CFDs, equities etc)
- Knowledge and experience in the FinTech world and the use of API (SOAP, REST) technologies including analyzing and understanding server logs.
- Acumen for analytical ability and reasoning skill
- Proven communication skills in English both written and spoken and enjoys client contact.
- Ability to follow clear guidelines and multi‐task to make independent decisions.
- Have the ability to prioritize the workload to fit the business objectives.
- Is a team player who can work independently and act when required?
- Experience in working with C#, PHP and Java will be an advantage.
We offer
We aspire to be a non-hierarchical, purpose-driven organisation. At Saxo it is not about entitlement, it is about impact, no matter where you sit in the organisation. A good idea is always taken seriously and you can truly make a difference.
When you work here, you become part of the Saxo family. We invest in your personal development and offer you large responsibility from day one. We encourage an open feedback culture and team efforts. If you show a collaborative spirit, drive and passion, your learning curve will be steep and your (international) career opportunities with Saxo immense.
We offer good and competitive terms of employment.
Chief Operating Office (COO) within Saxo Bank
COO is responsible for building, constantly developing and improving the full digital value chain that Saxo Bank delivers to its clients and its partners. This is done in close collaboration with the IT Department and the Saxo Experience Office (SXO) and supports Saxo Bank in always providing a world class digital Saxo Experience in an efficient, stable and scalable way.
The COO Area includes the following departments: Business Management, Platforms, Operations, Trading & Market Access, Quant Department, Big Data & IA as well as the Counterparty Credit Risk Management department.
How to apply
Click on the apply button above to apply. We look forward to getting to know you better!
About Saxo Bank
We believe access to global capital markets is not only for the privileged few. Our vision is to enable people to fulfill their financial aspirations to make an impact. That’s why we use the power of technology to deliver clients what they need, when they need it in a user-friendly and personalised experience. We aim to deliver the world’s most user-friendly and personalized trading and investment platform experience, which gives our clients exactly what they need to make more informed investment decisions.
As a fintech pioneer founded in 1992, we focus on clients, quality, speed of innovation and use of disruptive technology. Headquartered in Denmark, we employ more than 2,000 people across 60 different nationalities globally. We have offices in key financial centres around the world including London, Amsterdam, Singapore, Shanghai, Hong Kong, Sydney, Gurgaon, Tokyo and Paris. With our global footprint, you can impact how people trade financial markets worldwide.
Do you want to work for an extremely ambitious organisation at the cutting edge of banking and technology? You’ll be joining a company that:
- Continuously strives to improve the Saxo Experience and exceed our clients’ expectations
- Always invests in the future
- Builds unrivalled platforms for seasoned and experienced investors and wholesale clients that provide real-time access to global capital markets
- Consistently wins the highest accolades for our platforms, products and service
So, if you’re up for the challenge of breaking down barriers in global financial markets, we’re always looking for ambitious and enthusiastic people who share our passion for clients, technology and innovation and can bring new perspectives to our diverse team.
At Saxo we don’t just offer a job – we offer an opportunity to invest in your future!
For more on our story, culture and identity, please read the Saxo Bank Foundation, written by our CEO and founder Kim Fournais.
Information og data
Denne ledige stilling har jobtypen "Øvrige", og befinder sig i kategorien "Øvrige stillinger".
Arbejdsstedet er beliggende i København
Jobbet er oprettet på vores service den 12.11.2021, men kan have været deaktiveret og genaktiveret igen.
- Øvrige
- København
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