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ACCOUNT MANAGER – Crew and Leisure for Nordic Hotels

This role will be based either in Copenhagen, Oslo or Stockholm.

Radisson Hotel Group is one of the world's largest hotel groups with nine distinctive hotel brands, and more than 1,600 hotels in operation and under development in 120 countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.

People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

We are now looking for an Account Manager for Crew & Leisure to join our dynamic team.

We focus on you as a person, your skills, talents, and passion – not only on your resume. Because mindset is what it’s all about. And you can grow the rest with us. That's a promise!

What We Offer Our Account Manager

We aim to be as good a place to work as we are to stay. That is why we offer a competitive compensation and benefits package, which includes:

  • Special rates for our team members, and friends and families while travelling and staying in our hotels



  • We take our “We grow talent, talent grows us” culture belief to heart. With us you will benefit from a wide range of development offers supporting your learning & growth right from your onboarding. This includes an individual development plan and unlimited access to more than +20K learning modules & programs through Radisson Academy

  • Participate and live Responsible Business every day together with our team members in the hotel and in the local communities where we work on creating shared value, better futures and a better planet for all.



As Account Manager for Crew & Leisure Ambitious we are looking for someone hungry for results and love interacting with people. Are you excited by the energetic and customer centric role of Sales? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter!

Qualifications

  • Desirable University qualification.

  • Min 3 Years’ experience as a Sales Manager/Account Manager.

  • Min 3 Years’ experience in the Hotel, Travel or Airline Industry.

  • Sales experience within crew and leisure clients (group and FIT) desirable.



  • Fluent in English and one Scandinavian language is necessary.



Primary objective of position:

  • Strategically drives total profitable revenue and market share growth for the area hotels from crew and leisure segments.



  • Negotiate on all airline related business; Crew, IRR, Corporate, to secure optimal agreements in line with area and hotel commercial strategies.

  • Negotiating leisure group business and coordinating the execution of group business with the area hotels in accordance with the hotel’s commercial plan and budget.

  • The job incumbent should be active, proactive, analyzing, and achieving results in every respect.

  • To support and work alongside the Area Director Sales – Northern Europe, and interact pro-actively with Revenue Optimization, General Managers and hotel Director of Sales to drive strategic commercial activity within this market segment.

  • Drive performance and market share and work towards set objectives.



  • Represent Radisson Hotel Group at meetings and trade shows as requested.

  • All work will be in line with the Radisson Hotel Group corporate guidelines and service concepts.



Key Responsibilities

  • Maximize revenue

  • Achieves budgeted goals by executing sales activities within the crew and leisure market segments.



  • Assists in the development of annual sales targets within these market segments.

  • Uses SAP Sales Cloud to log client appointments, leads and converted business.

  • Map out the business opportunities for the area and updated at all times.

  • Ensures own function operates within cost parameters.

  • Maintains effective correspondence between clients, hotels etc.



  • Meets budgeted sales and profit margins for group business by soliciting, selling and confirming business as required.

  • Develops data and recommends programs to meet client’s needs.

  • Prepares proposals to maximize profit.

  • Use sales calls to solicit existing and new clients.

  • Increases sales volumes and profitability by assisting in developing and executing projects for assigned market segments.



Sales Strategy and Delivery

  • Conducts regular meetings with the Area Director Sales & Revenue Optimization to set objectives and to ensure that action plans are in place for the area/market segments.

  • Identifies new business opportunities or strategies.

  • Creates and drives new sales plans when applicable within market segment.



  • Achieves overall Sales targets for specific market segments.

  • Implements strategies to facilitate market penetration for increased national and international production to meet increasing demands reflecting in the change and growth of the Company.

  • Conducts client inspections to secure business or confirm new business.

  • Reviews market analysis to determine client needs, occupancy potential, desired and competitive rates etc.

  • Drive and maintain overall sales to gain new business development opportunities and monitor completion of pro-active sales activities and projects.



Role & Responsibilities

  • Drive all revenue (crew, leisure groups and wholesalers) and market share growth for the area.

  • Develop knowledge of each account, its pipeline, supplier management and strategic focus.

  • Create and use consultative selling approach to maximize commercial opportunity.



  • Stay on top of industry trends, news and competitor activities.

  • Attends Radisson Sales Blitz’s and/or trade shows in key market cities to develop new business and to contact established clients in these cities.


This role will be based either in Copenhagen, Oslo or Stockholm.


Information og data

Denne ledige stilling har jobtypen "Øvrige", og befinder sig i kategorien "Øvrige stillinger".

Arbejdsstedet er beliggende i København

Jobbet er oprettet på vores service den 3.3.2022, men kan have været deaktiveret og genaktiveret igen.

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Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
  • Øvrige
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