Business Excellence Manager ISA

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Odense SØ

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Do you want to play a key role in the development of installation, service, and aftermarket (ISA) of playgrounds and outdoor sports and fitness solutions? Are you driven by the optimization and development of processes and systems to improve our ISA globally?


If so, you might be our new Business Excellence Manager ISA for our headquarters in Odense, Denmark.


Be a key person in the global development of installation, service, and aftersales (ISA)


As a Business Excellence Manager ISA, you will develop and drive internal processes and activities based on best practices and desired practices on new tasks. All internal processes are localized and therefore, differ from country to country.

You will support the commercial ISA strategy as the core element of the business excellence strategy. By identifying and aligning global ISA best practices, you will ensure continuous development. You will drive process and procedure improvement initiatives and activities. All is done in close collaboration with various stakeholders in the markets.

Your key responsibilities include:

  • Closely collaborating with our subsidiaries to drive the development of ISA.
  • Mapping gaps in the process landscape to identify future strategic initiatives within ISA.
  • Using the Microsoft D365 platform and other internal systems to continuously identify market improvement potential.
  • Mapping "as is" procedures, and designing desired processes and procedures, and subsequently driving the implementation process.
  • Continuously provide group ISA functions with specific information and operational analyses based on information from the markets and the data warehouse.

You will refer to the Group ISA Development Director. You will have an international job with 20-30 days of traveling per year.

Commercial profile with multicultural skills


You come with a background from a service and/or installation business or within a supply chain function where you have experience working with the entire value chain.

As you will collaborate with stakeholders in all our subsidiaries, you come from an international environment and possess great stakeholder management skills and an understanding of cultural differences.

Moreover, you:

  • Have experience with service systems such as MS Field Operations, MS Field Service, ServiceNow, SalesForce, Service, or similar.
  • Have knowledge of CRM & ERP systems, preferably MS Dynamics 365 and Navision.
  • Are fluent in written and spoken Danish and English. Preferably, you also understand other languages such as German, French, or Spanish.

As a person, you are driven to create results in collaboration with the rest of the organization. You can work creatively and constructively in a professional team with a high level of activity, many tasks, and a good sense of humor.

KOMPAN - Who are we?


KOMPAN is the global leader in outdoor play and fitness areas. Our purpose is to create healthier and happier communities through play and active living. The KOMPAN Group's main activity is the development, production, and sale of playgrounds, outdoor sports, and fitness facilities. In addition, the company sells service and installation services in connection with product sales.

KOMPAN designs, manufactures, and installs more than 1,000 playgrounds or fitness sites every month somewhere across 90 countries. Of these, 23 countries do so through KOMPAN’s own direct operation and the remainder through carefully selected quality agents and partners. The global head office is in Odense, Denmark.

The global footprint has expanded significantly over the years and includes production sites in the Czech Republic, Poland, design studios in Denmark and the Czech Republic, and 23 country offices around the world including Europe, Asia, Australia, North America, and South America.

Do you want to play with us?


Working for us, you will be part of energetic activities and professional playfulness, where you can share your ideas and develop your career as you help enrich the lives of people of all ages through play and exercise around the globe. And that is a powerful purpose to be part of.

We work cross-functionally in teams and across cultures in different countries. We believe cultural differences enable us to promote high quality and good results. Yes. It is no secret that we focus on results, but we also appreciate that you bring all of you to work. We are on an exciting growth journey, and you are welcome!

Let’s Play!

Our website is regularly updated with new open opportunities. If you want to play with us in other areas, we will encourage you to keep an eye on our open positions regularly:

https://www.KOMPAN.com/en/int/about/working-at-KOMPAN

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Information og data

Denne ledige stilling har jobtypen "Øvrige", og befinder sig i kategorien "Øvrige stillinger".

Arbejdsstedet er beliggende i Odense SØ.

Jobbet er oprettet på vores service den 17.11.2023, men kan have været deaktiveret og genaktiveret igen.

Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
  • Øvrige
  • Odense SØ

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