Technical Service & AV Supporter

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Søborg

Are you a fast learner and interested in rendering good service as well as technical support to your colleagues? Do you have a strong technical service mindset and flair for stakeholder management?
We are now looking for a Technical Service & AV (Audio Visual) Supporter for our Support Team in Søborg, Denmark. Apply now for this fantastic opportunity! The position
As AV Technicians Supporter your responsibility will be to provide AV technical support, primarily to the colleagues at Søborg site. Among your tasks, you can expect to:
  • Support with video conference systems. This entails offering support onsite, by telephone as well as in written communication.
  • Maintain AV equipment in all meeting rooms and auditorium.
  • Drive and be responsible for on-site implementation (installations) of AV solutions.
  • Be one of the reference persons for AV services to our stakeholders.
  • AV Support ticket monitoring and follow up.
  • Furthermore, you will be doing Do AV asset & incident management, continuous improvement of AV support processes as well as testing new technologies. You should expect that you will be working from other Novo Nordisk sites in Greater Copenhagen from time to time. Qualifications
    In order to qualify for the role, we imagine that you:
  • Have a technical education or work experience equivalent to the tasks within the job and have +3 years of experience within IT services and AV projects.
  • Experience with live streaming event equipment, auditorium AV set-up and virtual meeting equipment (ie. MTR Microsoft Teams Room, Cisco Webex, Logitech etc.), IP network equipment and collaboration tools as Teams and Cisco Videoconference.
  • Are experienced with ticket handling and used to having Microsoft Office 365 as daily working tool.
  • Ability to drive IT/AV projects individually – e.g., creating Business cases related to AV equipment upgrades or maintenance.
  • Are proficient in English, both written and verbally, on a professional level, and Danish is considered an advantage.
  • Furthermore, you are able to manage relations with line of business representatives as well as collaborate and communicate with external stakeholders. You have proven coordination skills, great at implementing you structured approach in your daily work, and you are process- and result oriented.
    As a person, you are a service minded team player who meets colleagues with a positive approach. You are responsible with a sense for quality as well as great analytical skills. If you have technical flair as well as interest of IT hardware deliverables and user facing services, and you have excellent communication skills, we look very much forward to hearing from you. About the department
    In site Søborg Support team, we are currently 7 employees (Operators, Service Assistants and Technical Assistants). We are responsible for all meeting rooms working as designed (projectors/monitors, network, phones etc.), and we take care of department AV and IT inventory and building reuse and disposal. Furthermore, we are in primary contact with external IT employees (Novo Nordisk IT) and various suppliers. Working at Novo Nordisk
    At Novo Nordisk, we don’t wait for change. We drive it. We’re a dynamic company in an even more dynamic industry, and we know that what got us to where we are today is not necessary what will make us successful in the future. We embrace the spirit of experimentation, striving for excellence without fixating on perfection. We never shy away from opportunities to develop, we seize them. From research and development, through to manufacturing, marketing, and sales – we’re all working to move the needle on patient care. Contact
    For further information, please contact Team Lead Heidi Berg Frederiksen at +45 3448 4134. Deadline
    January 10th, 2024
    We will be reviewing the applications on an ongoing basis, and we therefore encourage you to apply as soon as possible.
    We care about your motivation, but you do not need to attach a cover letter to your application. Instead, please include a few sentences about your motivation to apply in your CV. To ensure an efficient and fair recruitment process, please refrain from adding a photo to your CV.
    We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.


    Information og data

    Denne ledige stilling har jobtypen "Øvrige", og befinder sig i kategorien "Øvrige stillinger".

    Arbejdsstedet er beliggende i Søborg.

    Jobbet er oprettet på vores service den 24.11.2023, men kan have været deaktiveret og genaktiveret igen.

    Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
    • Øvrige
    • Søborg

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