Øvrige i Udlandet

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Udlandet

DescriptionIn this dynamic role, you'll interface with customers via inbound/outbound calls and/or via the Internet. This position is onsite in our beautifully renovated facility in Barcelona and provides service support and resolution of routine problems regarding client's products and/or services.BarcelonaReimagine your career!Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as our “game-changers." We're recognized with awards like "World's Best Workplaces," “Best Companies for Career Growth, and “Best Company Culture,” year after year.We’re on the lookout for Danish-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.Danish-speaking Customer Representatives (on-site)Career growth and personal developmentWe’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At Concentrix there’s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.What you will do in this roleWhat you will do in this roleAs a Customer Representative on our team, you will:Customer Representative- Take incoming customer contacts (via telephone, email, chat & other automated alerts) and solve users’ demands
- Log call details onto call management systems and provide response and resolution within SLA
- Maintain service and product knowledge and expertise associated with applications specific to individual customers
- Ensure contractual SLA is maintained
- Provide cover for other Agents in their absence, either within the same team or across teams
- To understand and comply with administrative duties including holiday, sickness and overtime
- To work on additional tasks required by Supervisor or Mentor connected to keeping up the service performance, quality and customer satisfactionConcentrix is a great match if you:

- Are native or proficient in Danish and are fluent in English
- Have 1 year working experience in Customer Service
- Posses working knowledge of IT Platform, equipment, and applications: Windows/MS Office/ internet configuration
- Have good disposition to work in a customer service environment
- Are able to take ownership and progress calls to resolution or to escalate call to resolutionConcentrix is a great match if you:It will be a plus if you have:

- Experience in the automotive industry
- Have working experience with electric vehicles or possess your ownIt will be a plus if you have:What’s in it for you

In this role, we offer benefits that help you support your unique lifestyle:

- Full-time 39 hours/week permanent contract: Monday to Friday 08:00 to 18:00
- Salary 21 400 euros gross/year + up to 2000 euros gross/year in bonus
- Central location in Barcelona
- Bring-a-friend (referral) bonus opportunities
- Full paid training on the company and the project you'll be working on
- Career development programs, specialized courses, and language classesWhat’s in it for youReimagine the best version of you!

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their “employer of choice.”Concentrix is an equal opportunity employer

We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.


Information og data

Denne ledige stilling har jobtypen "Øvrige", og befinder sig i kategorien "Øvrige stillinger".

Arbejdsstedet er beliggende i Udlandet

Jobbet er oprettet på vores service den 25.5.2024, men kan have været deaktiveret og genaktiveret igen.

Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
  • Øvrige
  • Udlandet

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Statistik over udbudte øvrige i Udlandet over tid

Dato Alle jobs som øvrige
23. december 2024 148
22. december 2024 145
21. december 2024 145
20. december 2024 149
19. december 2024 147
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12. december 2024 149
11. december 2024 148
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8. december 2024 140
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5. december 2024 139
4. december 2024 140
3. december 2024 139
2. december 2024 139
1. december 2024 154
30. november 2024 152
29. november 2024 136
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27. november 2024 133
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25. november 2024 131
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23. november 2024 130